Green & Gold Solar Australia Pty Ltd
Address | 11/7-9 Progress Cct, Prestons NSW, Australia | ||||||||||
Phone | +61 2 9608 9227 | ||||||||||
Hours |
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Website | www.greenandgoldsolar.com.au | ||||||||||
Categories | Solar Energy Equipment Supplier, Environmental Consultant | ||||||||||
Rating | 3.8 50 reviews | ||||||||||
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Green & Gold Solar Australia Pty Ltd reviews
50Green and Gold Solar provides an excellent service with value for my money. Excellent quality for an affordable price and the service is exceptional. Its been 6 months since installation and everything is working well as expected. I highly recommend GREEN AND GOLD SOLAR to everyone.
Has been great to me. Quality solar panels at really best price. Also they respond quite promptly to any inquiry:). You get what you spend, when a solar company is around for the last 11 years and giving warranty support continuously, it gives me immense confidence to me to go for them.
The electrician did a nice and neat job.
System is working and I am saving money already.
Extremely happy with their service
Fast service - installed in 2 weeks
Friendly staff - they know what they are talking about, unlike some other cowboy internet solar company.
Excellent work - quality of work is really high standard.
Very good team work and communications - was in contact throughout, no surprises, no extra cost / hidden cost at the end of the process.
Tech probably resolved by very helpful representative
After sales service is good
Love their service. I have started recommending them to my friends and neighbours.if you want a smooth solar installation process from the beginning to the end call them.
BEST SOLAR INSTALLERS AROUND. FROM STSRT TO FINISH VERY PROFESSIONAL APPROACH. EXTREMELY HAPPY WITH THEIR SERVICE. I WILL RECOMMEND THEM ANY DAY. KEEP IT UP GREEN AND GOLD SOLAR AUSTRALIA.
We have recently installed our 6.6kw solar system from GREEN AND GOLD. Very professional installation and very happy with the service. It was a hassle free installation and we are extremely happy with their service.
The electrician teams from Green and Gold Solar provide very professional solar panel installation services and the staffs are friendly.
We just couldn't be happier with our decision to purchase solar for home. From the moment we contacted SAM to come give us a quote til the end of the process we we treated with amazing customer service. SAM's knowledge and expertise in the business made it an easy process! The electrician team did an outstanding job, did not broke any tiles and my last 3 electricity bills are near zero.
We highly recommend GREEN AND GOLD SOLAR. Don't hesitate to contact them!
I have installed my 6.6 kw solar system from GREEN & GOLD SOLAR. They did a marvelous job at my place and highly recommended. Leslie and his team did a work of art at my place and I am really very happy with their service.
Very happy with the Sales, installation and after sales services. Sales staff responded or replied my calls immediately and professionally. Installation was smooth. After sales staff helped solve my WiFi setup issue immediately. I was initially attracted by price for the quality but it turned out excellent in all dealings.
Awesome service.professional electricians.supportive office staff.highly impressed.highly recomended
We have installed solar from Green and Gold Solar in Preston in late 2018, since then our bill is in the range of $25-$50 per quarter. We are very happy with their service. Highly recommended.
Great service great product I see some had some problems but I don’t understand how everything went without a hitch with us and very friendly and top job
My family used these guys to install solar panels, I definitely wouldn't believe the good reviews and agree with last guys review. The panels were faulty with many arguments to fix them after months of this the installers they sent out, cracked our roof tiles causing $40,000 worth of internal water damage. I'm now taking them to VCAT for a civil dispute. These guys are rauters and take advantage of consumers I would definitely not recommended them. WATCH OUT NO JOKE
Do watch out for this company will not help you after their panels have been fitted I ask for help was told someone would call me back no one did so call again first was told they would have to charge I only wanted
To know if the panels could be remove to fix the broken tile underneath the panel as we have leaks after the terrible rain in Sydney the tile underneath so they must have broken it when putting the panels up I was only asking for help they do not want to take responsibility I think this is not how to do business
I would not even think about using!
Consistent with other reviews, they promised installation but months later & many phone calls & emails later, not of which were responded to, promises of my deposit being refunded, more phone calls & emails & still nothing.
Do not trust them.
I wouldn’t trust their positive reviews, easy to get people they know to write those.
Poor experience throughout the process following signing/deposit.
While I feel there was significant effort made in securing my business during the sales process, the subsequent installation process was dis-organised, and mis-communicated, and the after sales support was non-existent.
The Sales staff were attentive and agreeable through the initial sales, including a specific agreed panel layout within contract documents.
Following deposit however there was no contact to organise an installation date, I was informed by email of their initial planned date to install the day before, when an injury to one of their installers required my installation be postponed (I was not concerned with the delay, but the manner in which the original installation date was apparently set without consultation as to my availability).
When the installation did occur the panels were not installed in the agreed layout within the offer which was accepted as part of the sales contract.
Further, while relatively minor, the installers left their rubbish on my property.
When I emailed my issues and inquired as to their complaints process i received no response for almost a week, followed by a call from a representative who in pursuing payment was not familiar with my complaints (which had been emailed), requiring me to explain them. When I informed them that this response did not address my complaint, I was informed that the managing director would follow up.
Some days later I received two missed calls (within 2 minutes of each other) and an email from their national manager stating that he had tried to call twice to no answer before explaining that the delay in installation was unavoidable (not my complaint), the rubbish would be discussed with the installer, but that the layout is at the installers discretion, and any arrangements made during the offer may not be honoured (equipment can be installed on my property with no regard for my documented preference, which was outlined as a condition of purchase requiring an update to the offer). I responded to the email explaining my discontent and have not received a response from them since (3 weeks).
The behaviour exhibited through the installation and aftersales service indicates contempt for their customers, and I will not recommend their service based on my experience.
Never use this company. Caused a water leak in my roof due to poor workmanship - damage not repairable. Didn't install Wifi dongle as per contract. Threatened legal action when I questioned them. Once dongle installed (2 months after panels), I could see that only one of two strings of PV cells were working since installation - only 2KW from a 6.5KW system (full north facing tilted panels). 4 months now and still not fixed. Do not use this company - $ hungry with no service.
Very professional interaction, provided lot of structured and reliable information as part of quote. Even though i chose another supplier, i felt they are a very credible installer.