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Concierge Car Wash

Address 211 Lake Entrance Rd, Shellharbour City Centre NSW, Australia
Phone +61 1300 279 002
Hours 08:00-17:30
Website www.conciergecarwash.com.au
Categories Car Wash
Rating 3.2 48 reviews
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Concierge Car Wash reviews

48
Sort by: date highest rated lowest rated most helpful
John
28 January 2024 23:57

Amazing job carried out on my Mercedes AMG today! The attention to deal is what impressed me most. Thank you to the team for looking after my precious car so much! I’ll be back again soon.

Paulo
22 October 2023 12:24

False advert sign as you come in carpark. $25 wash. That’s all I wanted, I wasn’t worried about the interior as I was on holidays from Wagga. The bloke looked around my car and tried to charge me $200. I told him how much just for a wash and he said he can’t do it without doing the interior and my car needed a polish. Would not recommend unless you are cashed up

katrina
14 October 2023 18:09

Had my car cleaned inside and out. They did a great job and had is ready when for when i needed to pick it up. Very friendly

Gordon
16 September 2023 1:12

Found them to be very efficient, and good at what they do.
No hanging around waiting, and you are notified when to pick your vehicle up.

Birgitt
15 September 2023 14:56

Unfortunately, there's no ZERO stars to give.
Terrible job! They lie,
Do not recommend. Would not recommend.
My young daughter took her car first ever experience having a car cleaned “professionally”
Asked for it to be cleaned in & out for $70.00
Comes back in the side Not cleaned. Questioned the guy,
the response.we polished it for you. Which was never discussed.
And I’m pretty should that it was not polished. Because it wasn’t very clean.
Taking advantage of a young girl

DO NOT TAKE YOUR CAR HERE

Most reviews are not good at all

SHAME ON YOU

Sam
25 August 2023 5:27

I get my car washed at Concirege regularly. They always do an amazing job. Highly recommended. AAA+

Tina
02 August 2023 23:49

We had our car detailed to sell the vehicle & the tint was damaged on all windows, had to be stripped & retinted.
The total cost was close to $700- we we’re absolutely disgusted with the customer service as we have had nothing but rudeness from Aaron who we contacted to seek a resolution. We will be following this up with fair trading.

I would never recommend this car wash to anyone ever again.

Kathy
31 July 2023 18:56

Don't bother booking. They take walk ins regardless of how many cars are booked. Being told it's 2.5 hr wait after booking in is not acceptable.

Maggie
30 July 2023 10:57

I used the Concierge yesterday. It was convenient while I was in Stockland for other reasons. They did a beautiful job of cleaning my little old car and at a very reasonable price.
I’ll be back

Martin
23 June 2023 20:25

Had my other car (Tesla S) cleaned there about a year ago and they did a very good job. Took my Skoda Kodiaq there yesterday for a mini detail prior to selling it and was less than impressed. There were spots left unwashed/wiped on the base of the doors outside and inside, polishing was very patchy. Not good enough for a $145 charge.

karen
21 June 2023 7:51

Today I cleared my car out of everything extra and had a full clean. Very please with the job done. Thank you!

Pamela
01 June 2023 10:19

I had my car washed and cleaned inside. I was happy with the result and they did it in the time frame I requested

Christa
04 May 2023 8:02

I arrived at 3: 45pm today hoping to have my vehicle washed, however the attendant informed me he didn't have the time. I found this incredulous as they weren't supposed to close until 5: 30pm. This type of blase attitude is totally unacceptable. I will never use Concierge Car Wash again, indeed I wouldn't recommend them to my worst enemy!

Tim
12 April 2023 6:30

The team detailed my car so I can sell it. They did an excellent job. The car had some bad scratches and they buffed them out perfectly

Melissa
23 March 2023 6:01

Use them every fortnight for a basic inside and outside wash and have always been really happy my car afterwards.

Couldn’t fault the service provided to be honest!

Have never had any issues at all and have been using them for the past 6 months

Liz
08 March 2023 21:10

Very Happy Very Friendly Staff - My car went in quite Filthy and came out Soarkling inside and out. Reasonable price for Great Result Will definitely return and recommend to others - Thank You

Holly
02 March 2023 9:11

Dropped of our audi tt which was an absolute mess inside with make up marks everywhere. Within 1hr I received a message that the car was ready and it looks better than when I bought it. I don't know how they achieve these results in this in such little time. And the gentleman gave us a discount. Thanks alot to the men at shellharbour you guys did s fabulous job, I really appreciate it.

Jordy
17 January 2023 17:18

The guys did a great job on my mums car especially with all the dog hair. Will definitely get our cars washed there again.

kim13j
07 August 2022 11:47

Excellent job on my car. Very impressed they were able to remove marks on the inside that I’d tried to get out for ages.

Aries
14 July 2022 22:51

The team do an excellent job at the ground level location, however recently I noticed the guttering really needs to be cleaned up. This splashes up on cars and is also a potential health hazard to staff and customers. Apart from that, really happy with their quality of work.

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