City Medical Centre Wollongong

This place used to be bulk billed but now they have started charging 25$ out of pocket Gap fee.
International students/professionals I would recommend looking for places that are bulk billed so you save this gap fee.

Other than this, all the doctors here are very professional and helpful that's why 3 stars!

Decided to make this clinic my regular GP about a year ago - best decision. I've seen Dr Li and Dr Skrypnyk several times and I've had a comfortable, professional experience every time. They don't overbook patients so wait time is actually reasonable - a rarity in the area. Reception have always been lovely. The RNs (sorry I cannot remember names) are always efficient and gentle. The Drs prioritise getting to know you and treating you as a whole human being, rather than a collection of symptoms. The place is clean and calm. Worth the slightly higher gap fee than other budget clinics.

Hi there I can’t fault this practice! My Dr Gupta is a beautiful no nonsense man, honest, sincere and no flossing over his opinion. Tanya is amazing on the front desk and she is also no flossing honest and professional and lives a good joke. Robyn the RN is also a gem lovely honest and can give you a needle without any pain among other great assets. If you want a great professional experience you should try city medical.

Terrible experience, receptionist blanked me and then the doctor I saw wasn’t helpful at all and was googling answers had no clue how to help. Didn’t even ask to take a look at my foot and I had to tell her what the probable case was. Was charged $80 when they said it was for weekends and I came on a Friday.

I have a very very good experience to People's here In City Medical Centre Wollongong. You go there & girls (receptionist) very helpful. But most of all my Doctor. Gupta - doesn't want me to mention his name but, why not? I want People's know how Very Good Doctor he is. I salute you & you have my health trust In you Doc.

Great doctors but unfortunately some really unfriendly and unhelpful receptionists that don’t know what they’re doing!

I had a regular checkup here. Dr. H Saroha is so kind, sarcastic in a good way and best in giving medical advice. It felt calm and peaceful after the visit. The doctor and Staff were kind and accommodating.

The doctors are great, with the exception of Dr Anna Li. She is rigid, dense, and frustratingly slow. It is no wonder this is the doctor is most often available, but it is nonetheless disappointing they were hired and have wasted people's times.

All staff at City Medical are friendly, helpful and professional. They always go out of their way to provide the very best health care. Kudos

Friendly staff, you don't have to wait too when you book. Im very happy with the DR i see. Nice place all up.

Dr. Gupta is one of the best doctor as he took right action when my husband needed it a couple of months ago. He helped us with emergency procedure for CT and when we reach there he was all ready with the report and paperwork and came to the desk to gives us the paperwork. Very helpful, honest and explains the things clearly to you. We are very grateful to you for all your help. Thank you Dr. Gupta and the team.

Having problems with getting to see my dr for blood tests, the end off April to see phycology and doctor also on May
That's crazy, had one COVID jab there. I need my high blood pressure tabs and blood results, help, it's crazy days.

Good practice with good service and great Doctors very helpful and knowledgeable highly recommended

I can honestly say this is the best medical centre around. After my childhood doctor had retired I found it very hard to find a place in which I was comfortable until now. I cannot fault a single person that works here. (A big special thankyou to Tania also who is absolutely beautiful and made to help people) I would recommend city medical to anyone, All the the staff here are increadble.

I had the worst experience with Dr Harender Saroha. I felt this doctor would not believe me and repeatedly asked the same questions as if I would change my mind. This type of treatment might border on gaslighting but I will let you decide.
I attended for a review of my asthma medication as I have been having lots of symptoms on my current medication (preventor) and have needed the use of a reliever (Ventolin) very often, roughly every 2 hours. Discussing the issue, I got teary and continued explaining whilst crying a little (makes sense, I am using my medications correctly but can’t breathe, very frustrating). This made him ask about anxiety and suggest that anxiety could be causing the issue (difficulty breathing) to which I insisted ‘no, no anxiety, I am a diagnosed asthmatic’ naming the Specialist that diagnosed me. I explained that I cry often and freely its not really a big deal for me and doesn’t mean I’m particularly upset declaring with a laugh something like “I’m a crier no need to worry ”. He asked again about anxiety before listening to my lungs (which sound normal as I have been ‘treating’ the issue with heavy Ventolin use). He persists in asking again about anxiety again, telling me “it’s not normal to cry this much” (clearly he didn’t listen to what I said) asking me more about my home life, supports and mental health again, saying “are you sure? Maybe something unresolved in childhood”. If I had childhood trauma this is a horrible way and time to talk about it, not trauma informed, or person centred at all. I’m here regarding an ongoing asthma flair up not mental health and have been very focused on my asthma treatment all appointment.
He finally gave up on the anxiety ‘issue’ (his issue not mine), prescribing me a medication I have had adverse reactions to in the past despite having this knowledge. I know sometimes adverse reactions are okay if the benefits outweigh the cost, but I don’t feel he explained why it was the best option very well.
To be clear the issue isn’t that the Dr asked about anxiety and mental health. I know that it is a fair question given the symptom overlap, it is that he asked repeatedly, more than 6 times despite receiving clear answers and focused on my tears even though this was not what needed treating. Honestly the whole experience was horrible and felt very 1950s - A women is crying she must be hysterical-. Seems like Dr Saroha is not for people if they might cry, a very normal thing if you’re facing health issues.

The receptionist is incrediy rude. I have been coming here because Doctors are good but every time the receptionist is rude. I wont be coming here anymore.

I have been to City Medical many times and have always had amazing service by both my doctor and the reception staff. Receptionists are always accomodating and answer my many questions. Dr. Gupta has been one of the best Doctors I have seen and always goes above and beyond to treat my issues. I never feel like I am being rushed out or am just another number. Dr Gupta is a very human and down to earth doctor that has never once brushed off my health concerns.

I am very happy with the services provided at this clinic. The place was very clean and all the staff members i met with were very welcoming and helpful. Dr. Gupta is one of the friendliest doctors I have met within Australia and took great care of me, pre-surgery and post surgery and was very helpful.

Won't be going back. Booked in at 12: 30pm. 45 mins later still waiting in the waiting room. Dr Gupta is a good doctor but I'm over GP's not being able to manage their appointments and respect other's time. I manage a busy schedule and am punctual for my client's appointments. I expect the same courtesy from medical practitioners and have never understood why the public put up with this from their GP's.

I was very satisfied with my experience in this clinic. The place is clean and all staff were polite and welcoming. My consultation with Dr. Gupta was excellent. He was able to answer all my queries and provided me with a lot more information related to my diagnosis which help ease my anxiety. I would highly recommend this clinic and the doctor to my family and friends.