Australia Freight Forwarder
Address | 15 Kendall St, Clyde NSW, Australia | ||||||||||
Phone | +61 1300 345 700 | ||||||||||
Hours |
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Website | www.ausff.com.au | ||||||||||
Categories | Freight Forwarding Service | ||||||||||
Rating | 4.7 52 reviews | ||||||||||
Similar companies nearby PACK & SEND Parramatta — 9 Phillip St, Parramatta NSW PACK & SEND Auburn — 62 Derby St, Silverwater NSW AirRoad Direct — 31 Nyrang St, Lidcombe NSW Summit Global Logistics — 2B/4 Newington Rd, Silverwater NSW |
Australia Freight Forwarder reviews
52I'm from NZ. I've been looking for exactly this service for years and finally found AUSFF. Brilliant website - very well laid out, very good online customer service, very fast and well priced. Will use for years to come
Quick and reliable shipment forwarding service. Actual shipping cost rather high but I guess that’s not much under their control but the international courier prices
I have been using AusFF for 5 yrs and it is an awesome experience based on Trust, Honesty, Very Reliable and quick processing of my parcel. They have low freight cost as well, thats why I continue use AusFF. Thank you so much again.
Although the webpage looks a bit basic, I tried this based on a recommendation in Reddit. The site is, easy to use, the rates seem fair and there's a range of shipping options you can select- more than many freight forwarders who only use the more expensive carriers. I've just started using them so will update with my package arrives but so far I'm happy.:)
My experience was flawless. The ordered product arrived in time and in good condition. Thanks
So far, nothing to complain about. Reputable company. Easy communication and affordable price. Great!
The customer service is really responsive.
They receive your stuff, email you, and work with you.
I shipped an entire bike carrier from Aus to the USA.
Mark has been very patient towards me and has always been keen to answer all of my questions and always willing to reassure me. If chat is not your best suit, they offer video support. Will most definitely work with them again!
Thank you AUSFF for being such awesome supplier!
Once again excellent service as well as fast and great communication won’t hesitate to use again
The best service! Speedy parcel consolidation & shipping, and always quick replies from CS
From the arrival of my parcel in the warehouse to shipping only 1 working day. Very good. Got Photographs before shipping. Will use the service again.
Super helpful.got them on the phone no problem and they were able to do proper package consolidation so that I wasn't killed by shipping costs.
I wanted a signed copy of a book; the author was only signing books ordered in Australia (Toni Lodge "I Don't Need Therapy and Other Lies I've Told Myself"). Unfortunately, I live in Canada. AUSFF sent my book from their Australian warehouse to Canada in a very timely fashion. Their emails and tracking were awesome. They repacked the book so well it took scissors, lots of cursing, and 10mins of struggling to open it. The book was in PERFECT condition. I could not be happier! You love to see it!
I ran a search on freight services that would process a shipment from Australia to the USA, and the first to pop up was AUSFF. There were countless reviews on several sites showing the plethora of satisfied customers who had many great things to say about their experiences with AUSFF's services. I immediately had confidence in this company and pulled the trigger on placing the order I received the mailing address immediately, and I was able to make the purchase within minutes of signing up. The same day the item was delivered to/received by AUSFF I was notified via email, and I submitted my choice in shipping speed AND courier service. They offer extremely reasonable prices on the final leg of shipment as well. No surprise fees or hoops to jump through. Make sure when placing an order to include the special alphanumeric code they provide you when you create an account; this is what helps AUSFF quickly and efficiently get your package to you. I placed this code in address line 2 when I placed the order with the vendor. I chose a one-time service which was being offered at no cost for a promotion, but regular cost for this is only $5. You can't beat that, in my opinion. The terms are simple, cut and dry. The day I paid for the final shipping cost, I also received a confirmation email with the tracking number. To say I am impressed would be an understatement. I had no idea how easy this could be! I can't speak on other companies, but I won't be needing to look into that as I will be using AUSFF for all my freight forwarding needs. I am blown away, and I hope that this review can instill confidence for anyone needing assurance that their goods are in the best hands possible!
Another seamless transaction with fast shipping and great service - thanks so much for everything!
Great niche mail forwarding service. Seamless transaction and almost fun to use. Will use again.
I was a bit skeptical first time trying, but they have been really responsive and helpful through chats and emails. I have received a refund for a coupon code that did not go through. I've shipped my parcel from Australia and just waiting for it to arrive!
Simple process. Great communication and customer service. Reasonable cost and a great service to have to get stuff from AUS. Thank you.
I would highly recommend this company. Smooth and painless service from South Australia to North Carolina. Thanks AUSFF team.
A friend, camila, of mine lost some boxes during the shipping process and after 2 months worth of failed calls and asks for help they replied telling her they couldn’t find the boxes. Terrible experience.