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AMR Mazda

Address 370 Parramatta Rd, Stanmore NSW, Australia
Phone +61 2 9054 3032
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-17:30
Saturday08:30-17:30
Sunday09:30-17:00
Website www.stanmoremazda.com.au
Categories Mazda Dealer, Auto Parts Store, Auto Repair Shop, Car Inspection Station, Mechanic
Rating 4.5 79 reviews
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AMR Mazda reviews

79
Sort by: date highest rated lowest rated most helpful
CaptainFunkelicious
24 August 2021 18:23

We all know the classic Car Salesman experience whereby as a customer you feel like the proverbial chip tossed to the seagulls. Our experience at AMR could not have been any more opposite to this. Bob Culbert looked after us like we were family and there was a palpable sense of joy and satisfaction in the process of him securing us a new car. Covid made the handover process somewhat different to normal, but Bob stayed in touch even though his job was technically done. Fabio Cusumano the sales manager walked us through the handover, sharing a similar sense of joy in the process and by the time we drove away, we genuinely felt welcomed to a new family. We’re not naïve - we know the endgame is for the dealership to sell cars, and to that end they were successful.but the people at this dealership were also intent on making the whole process as personable and enjoyable as possible for the customer, and that’s surely a good thing.

Joanne
03 August 2021 12:47

From start to finish we found buying our new car at AMR Mazda an easy and enjoyable experience. We were offered a good deal, and kept up to date on every step of the process as we waited for our new car to be shipped to Australia. The delivery of the car was speedy and we were shown again all the cars features and how to use them when we picked it up. We couldn’t rate AMR Mazda any higher! Bob, our salesman, knows his stuff, doesn’t oversell, is relaxed and easygoing, a good guy and a privilege to get to know.

Carol
02 August 2021 9:10

Exceptional attention to detail and superior customer experience. Trent from AMR Mazda went beyond my expectations, listening to my needs and ensuring that I was comfortable with all the techie functions of my new Mazda 3. Can't recommend highly enough! Worth more than 5 stars!

Tom
02 August 2021 1:21

David Sawa was the Sales Consultant we dealt with at AMR to recently buy our new Mazda 3. In our experience David is an exceptionally customer focused professional. He was especially courteous and attentive to our needs from the moment we first met him at AMR until we concluded a very competitive deal with him. We would have no hesitation in recommending AMR and In particular David to any friends who are contemplating a new car purchase.

Daniel
31 July 2021 1:38

I recently purchase my first car here & overall was pleased with the experience. The staff were friendly, professional, knowledge and non-pushy.

Peter, in particular, made the sales process stress-free and efficient. Peter provided great customer service and was cooperative & reasonable when negotiating on price.

The staff also made themselves accessible in offering post-sales support & customer service.

If you're interested in Mazda I would definitely recommend visiting the AMR dealership in Stanmore.

Michael
24 July 2021 21:17

Excellent service and friendly sales people Trent and Fabio were professional and knowledgeable in dealing with them both got a great price on my Mazda MX5 they made me feel like I was part of the family will recommend any one to go and by a Mazda from them anytime keep up the good work

Mark
20 July 2021 19:23

Great experience in purchasing my Mazda from AMR. Many thanks to Bob and the AMR team for a professional, knowledgeable and attentive service. Good coffee and the gift wrapping was a pleasant surprise.

Reg
20 July 2021 18:18

We purchased our Mazda 3 Touring Edition in 2016. Took it in on Friday for its annual service at 7am. Service team was friendly, thorough and efficient. Went through what was done and what would probably need doing next service. Drove out at 8.30am. Great work guys and thanks to Darro. We highly recommend AMR Mazda for your next car and all service work.

Christina
09 July 2021 13:05

Special thanks to Micheal Wong! He provided me the best customer service and price ever!
We bought our Mazda from ARM Mazda. He is a helpful sales consultant and we look to go back. The dealership was very nice and helpful.

Tony
30 June 2021 3:26

I were looking for a new CX-5 for a while but I couldn’t make the decision to purchase. When I visit AMR Mazda, everyone here is friendly, take care of you and give a lot of useful information, especially David whom gave very good price offer. I and my friend are end up purchased 2 cars with confident. I would recommend AMR to anyone who looking to purchase for a new Mazda.

Jhodi
23 June 2021 19:31

The team at AMR Mazda, both sales and service have never let me down.
They are always professional, pleasant and do the best they can for me.
I would not go anywhere else.

Amanda
20 June 2021 19:40

The service at AMR Mazda was excellent. I would highly recommend this dealership to anyone wanting to buy a Mazda. They happily answered all our questions and made the buying experience enjoyable and stress free. Extremely professional and friendly staff. A big thank you to Luigi

Rick
08 April 2020 13:21

I was in the market for a small SUV and came across a 2019 CX5 demo model on car sales. The car was advertised at a very competitive price which drew me to AMR but the difference in customer service is what made me buy it. I went to a competitor Mazda dealer first (which shall remain un-named but rhymes with Shon Fewall) and the experience there was terrible in comparison. I felt really comfortable with AMR and although it’s much farther for me to travel I’m also going to service my car there as they deserve my money. Thank you to Chris and the AMR team for making buying a new car a memorable experience.

bjow
02 April 2020 17:40

Top notch service from the AMR team. Luigi and Fabio helped us with everything we needed and Tim in finance was excellent to deal with. So happy with our new mazda!

TheCoordinator
25 March 2020 12:48

I wasn't living close-by when i bought my car with 3 years servicing included. I have since moved around the corner from AMR and used them for several services. I wasn't expecting to get great treatment since I bought at another location, however I have been soooo pleasantly surprised with the professionalism and customer service I have received several times at this dealership. My most recent experience was Larissa's assistance today to help get my Carplay sorted - turns out it was user error, but she was so happy to help! Thank you AMR for your quality customer service, it means everything to me!

D Carter
21 March 2020 6:15

Would not recommend selling a used car here.

Whilst I understand there might be some variance in offers according to dealership needs, these guys offered me less than half the price of what a place not far up parramatta road offered. Don’t waste your time trying to sell or trade in here

Mark
13 March 2020 11:06

Thanks so much to all of the staff especially Bob, after going to my local dealer I'm glad that I went to AMR MAZDA. Got a great CX-3 for an amazing honest price. My wife and I truly appreciate your service. Highly recommended don't buy anywhere until you have visited this dealership

David
03 June 2019 2:38

Great pre-sales and after-sales service. Matthew went the extra mile and organised a full interior detail of our ex-demo CX-8 a full three months after we had been delivered it. The service department helped organise a lift to and from Stanmore station, and explained we needed to run it on a long drive about once a week to maintain the diesel particulate filter well, which will help fuel economy.

Tyson
19 May 2019 12:41

Really happy with my BT-50. Got a great deal from Matt and I'm so happy i chose the Mazda over the Ford Ranger. Now I get to enjoy some Zoom Zoom in my beast ;-)

ali
16 May 2019 16:34

Great experience! Welcoming staff and they were caring, listening to what you want and don't push you into anything else)

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