The Cheesecake Shop Tuart Hill

The vegan cake is SO DENSE it's unacceptable. Threw two whole cakes in the bin. Don't waste your money here, they don't know how to make vegan cakes, just trying to make money where they can by jumping into the vegan market without any idea what they're doing. Get yourself a $2 cake mix from coles from the brand GREENS (which happens to be accidentally vegan) and it will come out airy and fluffy as you would expect from this place.

Great varieties of cakes from Full size to small and Medium. Also love their avaibility in quater sizes too.

I highly recommend this shop. The staff will always go above and beyond to meet your needs and their cakes are fresh all the time.

We needed a gluten free cake at short notice. Called in and the staff member advised they had two types. Staff member very helpful and Carrot cake was excellent. Happy to recommend.

Very kind staff. They let me use the phone in an emergency, and it was much appreciated. I will be visiting them for any dessert needs in the future!

Waited 30 min for a pav I was told would take 5 min. Got home and cream was curdled. Not going back

Best cheesecake shop in Perth! Always has yummy cheesecakes, if you want a cake these guys are always reliable

I bought yesterday strawberry cheese cake.
Quality of the wild strawberry Cheesecake was very disappointing. It was very sweet and too soft look like not fresh.
We have never had a bad cake from other Cheesecake Stores, so we were a bit shocked.

Quality of the Wildberry Cheesecake was very disappointing. It tasted like it was stale / going off.
We have never had a bad cake from other Cheesecake Stores, so we were a bit shocked.

Went today 5 minutes before closing, door was locked and knocked on the door for the employee he later came and flipped the open sign to closed and walked off horrible experience.
Zero customer service skills!

Thank you for the beautiful cake you did for us yesterday. Even though we ordered last minute for a custom cake you did your best to accommodate our choice. It was awesome.

Very enticing treats! Very helpful placing together a morning coffee even though they were very busy!

Very friendly and caring shop. Good customer service and 100% customer satisfaction guaranteed. I would recommend this

Always great cakes and never any issues. Always fufiling any special requests. This store is always reliable and I get all of my cakes from here.

I brought an American baked cheese cake from this shop 2/6/20, the cake was not good the cheese was rotten and even had bad odour. Unfortunately my daughter ate a piece before us and she got sick and vomited. Called the shop and told that the cake was an expired one the guy on the otherside started to give lectures about the cheeses as if we had never ate a cheese cake in our life he also told that I can only return it tomorrow only. I returned it immediately and the guy in the shop started to divert the issue telling that the cake might have fell in the floor thats why its bad and I want to return it, I asked him to smell the rotten cheese if he thinks its good.
Really bad experience, Keep extreme care when you order cake for your younger ones from these guys,
I got a sample of the cake to be sent for health department.

Always stop here for my birthday cakes. Friendly and professional staff. I recommend the 'Strawberry Cream Torte'.

I wish I can give a negative rating. Worst ever customer service, never ever visit Cheesecake shop or recommend anyone to buy from them. Very very disappointed.

Excellent service, the cakes are always fresh and great customer service:) definitely recommend.

Terrible service!
Went in so excited to try the new vegan cakes but I was disappointed to find out you have to buy the whole cake and aren’t able to buy a slice, or half a cake. I asked for at least a taster since the cake is $60 so I want to make sure I like it before buying the whole thing. I was told no. It would have been ok if the staff was friendly and nice about it. But the guy just said ‘no’ very bluntly and did not even explain why and then he walked off. Shop was about to close too so I bet the cake will get chucked out too.urgh

They recently went through renovations and opened on the day I wanted my cake but still managed to make my cake exactly how I wanted it! Can not recommend enough, thank you so much.