The Back and Neck Bed Shop

I recently purchased the MLily memory foam mattress from The Back and Neck Bedding, and I couldn't be happier with my purchase. The mattress has truly transformed my sleep experience, providing the perfect balance of comfort and support. The memory foam contours to my body, relieving pressure points and ensuring a restful night's sleep. The customer service at The Back and Neck Bedding was also exceptional, with knowledgeable staff who helped me find the perfect mattress for my needs. I highly recommend both the MLily mattress and this store for anyone in search of a rejuvenating and comfortable night's sleep.

I recently purchased a bed and mattress for my daughter's bedroom from Kane and the team at The Back and Neck Bed Shop and I couldn't be happier with the quality of the products. Their friendly and approachable service made the purchasing experience easy. I highly recommend The Back and Neck Bed Shop and will definitely shop there again.

Wanted to give the ladies at Myaree a 10 star rating for customer service. Went and tried a few beds out yesterday (amd ended up buying one). A big factor in that was the ladies were both so helpful, accomodating and understanding my needs. Their sense of humour was also appreciated. They also knew their stuff.
If you are looking for an adjustable bed then look no further.
Kind Regards
Tracy P

The Back and Neck Care Shop is a must visit next time you’re bed shopping. Friendly and knowledgeable staff who properly understand the bed construction materials as they are made at their own factory, with foam brand and type described on the flyer literature. The prices are very reasonable for a hotel quality bed. After hours of back and forth elsewhere at the major bed franchise shops trying to find a plush mattress that suited my wife and I, the market seemed way over priced and one of us was going to have to compromise on comfort, until a recommendation was made to visit this store from a friend. We were pleasantly surprised to find a plush mattress at the back and neck bed shop we both loved without the sticker shock. Great work guys, keep it up.

We have multiple beds and pillows and toppers all purchased from Kane they are very comfortable and supportive, our visitors always comment on how comfortable the beds are!

The Back and Neck Bed shop came highly recommended to us. We had shopped numerous mattress stores before traveling out of our way to check out their healthy mattress selection. It was so refreshing to have a no hassle, no pressure service from Kane and staff. We were impressed with their stock of high quality healthy mattresses. I love my new bed, the high quality customer service we recieved and would give a 6 star review if I could!

I couldn't believe I'd waited so long to come here to find a a mattress topper for my extremely uncomfortable bed. Ruth was very helpful in finding a n ew topper and a pillow, picking the best combo, but also giving me a couple of options to try. Walked away very happy and my bed now feels like a marshmallow; I never want to leave! Thank you, Ruth.

Finally found a perfect pillow to support my neck. Highly recommended! Helpful staff! Should have found the back and neck shop earlier after so many sleepless nights.

The moment I walked into the Booragoon Back and Neck Bed Shop, I knew that I would find the bed that I was looking for. The customer service that I received from Bree was beyond expectations. All of my questions were answered about the various options of mattresses and bases. I could not have made a wrong choice, as all of the stock in store appeared to be top quality and readily available. Bree gave me personal attention and encouraged me to try out the various on floor models. With her help, I made a decision and now I am looking forward to the delivery and installation of our new bed from the Booragoon Back and Neck Bed shop. Thank you for your fabulous assistance, Bree!

We were so lucky to get recommended to Back & Neck Beds, their selection is great with something for anyone looking for adjustable beds.
After visiting them & choosing the one we liked, we went and visited the other 2 large bed companies across the road, but their selections & service we not up to the same standard!
We went back, did the deal, they gave us free delivery & a couple of neck & shoulder pillows (which are awesome) & even organised for our old bed to be taken away.
One week later the bed & mattresses were delivered, the guys were fantastic, friendly & thorough with explanations on the use of the electrics & left no mess!
Couldn’t be happier

Great service, Ruth was very helpful, even though the store was very busy she made sure that we were made to feel welcome and was happy to answer any questions.

Great customer service. Staff were attentive and able to meet my needs. The bed was delivered really promptly after ordering, just over a week.we love our comfy new bed!:)

Had a great experience with Kane and the team. Very knowledgeable and fantastic service. Highly recommend!

I just had my new king sized mattress delivered. When I went shopping for it Kane knew exactly what I was after and stayed within my price point. It was the easiest purchase I've ever made and delivery was swift and without any hiccups. Thank you very much Kane!

Very happy with the service and expertise of Kane at the Back and Neck Bec shop. Loving our new bed.

After 10 years of waking up sore with a stiffness
It’s like the bed that we got was made for us
Thank you back and neck

After many years of uncomfortable sleep due to lower back issue, these guys saved the day! The Service, patience and recommendations from the team at this business was exceptional. Sleeping like a baby now.highly recommended

This was my first time buying from The Back and Neck Bed Shop, in fact it was the first time I /we have ever bought a mattress without going into the shop to see or try it. It was a huge risk, but, the service was excellent and the personnel were very friendly and helpful. We have had the new mattress for about a week now, having taken a little while to get used to it, we have come to really like it. It was quite different to our old inner spring mattress which we had for... Let’s say... Too many years now. Plus, the big selling point for me, was, it is all made of natural products. Thank you Back and Neck Bed Shop!

Very helpful & listened to our needs. Very happy with our service & looking forward to sleeping on our new bed.

I recently purchased a Getha 100 Series Latex Mattress and I'm so glad I did. The knowledge, expertise and transparency from The Back and Neck shop was invaluable. And purchasing a mattress that meets your personal needs is priceless. Thank you