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RSPCA

Address 108 Malaga Dr, Malaga WA, Australia
Phone +61 8 9209 9300
Hours
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Saturday09:00-16:00
Website www.rspcawa.org.au
Categories Charity, Animal Protection Organization, Dog Trainer, Pet Adoption Service
Rating 3.3 53 reviews
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RSPCA reviews

53
Sort by: date highest rated lowest rated most helpful
Daniel
12 November 2021 7:29

Very helpful staff who were able to assess suitability of desired pet to new home e.g other cat interactions.

Lina
24 August 2021 6:06

I loved the facility and how loving the staff members are with all the animals. They take great care of the animals that are there waiting for a loving home.

Rol
15 August 2021 16:44

Adopted a pair of kittens. Unlike pet store adoption events which can be a disorganised free-for-all, the RSPCA have a great environment where adopters can spend a relaxing time getting to know their potential pets. The staff are friendly and helpful too.

Katie
11 August 2021 9:54

Be prepared to take home the first animal you see, straight away. No time is given for consideration of the animal, and it doesn't matter what your house or ability to care for the animal is.

Do your research first, if possible.

Peter
22 July 2021 5:25

Enjoyed volunteering at Town of Vic Park Doggie Breakfast event for RSPCA seeing so many interesting breeds of dogs and happy people on Mothers Day.

Cheryl
21 June 2021 6:49

Picked up a prize for Tinsle who won a Kong gift set. Went in to see the dogs and cats up for adoption and the memorial brick I donated in memory of my two cats Zac and Tisha in front of the new cattery. Love their work.

Josine
08 June 2021 2:31

BEST PLACE ever. Love animals. Love the staff and volunteers. Please please donate as they are not government funded 100%

Emma
17 April 2021 5:40

Not sure if we went at the wrong time? Confusing signage. No staff. Only saw one dog and no cats.

Thomas
01 September 2020 13:13

The only reason why I give them two stars is because Kaiser (our adopted dog) is lovely. I tried contacting them via phone, email and even the direct line to no avail. The frequent excuse as always is Covid19. Very poorly managed. Plus they recommended RSPCA insurance which we took and it is the world's worst insurance - I have got the same email asking for the same documents over 5 times now. Be very very careful when you deal with them.

Olga
23 June 2020 9:47

The worst experience ever at Malaga WA. The staff were extremely rude. It looks like something dodgy is going on there.

One day my husband and I decided to adopt a kitten. We found first website on internet and straight away went at RSPCA. On the entrance the gate was opened and we went through. We saw a lot of little kittens there. Nobody was greeting us and we politely knocked to the door. Lady open the door and said you need to speak with the staff and ask about kittens. On the way out lady approach us and start to shout that we are not allowed to be here, we said sorry and my husband asked nicely if we can take photo of the kitten which we would like to adopt. She said it's fine, but we have to book an appointment first to come to adopt animal. We also asked when this kitten will be available she replied between 2 to 7 days.
On the next Saturday we booked an appointment to see this little kitten. On the way in the appointment has been cancelled, but we were 1 minute away from that place. We called to the office and asked can we see this kitten and Paige was extremely rude and said we have to look on website until the kitten will be available, because kittens have diarrhoea and not allowed to touch them.

Every day and every 20 min for the 10 days we were checking website and no kitten appeared.

We didn't know if the kitten is still there or not. We booked an appointment to find out. We came to asked lady and she said that kitten is with other people and they are looking after him, but he will come back soon (strange that now people allow to have a kitten at home if he had diarrhoea).

After a few days I sent a text message that could you let us know if we can adopt this kitten as we are wasting our time to check website every 20 min. After text message the manager Sheryle called me and said that kitten has been adopted and it was on website before. I can't believe what she said as there is no chance that we missed that kitten.

***On the day when the gate was opened we saw 4 kittens and only one has been added to the website.

Also they said that the rules are the same for everyone, but it is hard to believe.

P. S.nobody was climbing on the gate as per your message below.

Best Regards
Olga

Momo
16 June 2020 1:31

We went to checkout a cat we saw on website but we had no intentions of adopting. The staff was very helpful, clean facility and we decided to adopt River. Adoption process was so smooth, we were very happy with our decision. (River is the black cat, he goes with a different name now too)

Allen
01 June 2020 3:33

Had one dog and 6 cats. Thought they had hundreds and they all needed homes. Must have gotten adopted real quick!

Nola
19 May 2020 13:38

RSPCA do a fantastic work, looking after so many animals. Making sure they get the best care possible.

Vicky
04 May 2020 16:59

Staff where extremely rude. I went there needing some help in relation to my dogs behaviour I was instantly told sorry we don't help with that so rudely and unconcerned and when task is there anyone they could recommend they wouldn't even point me in the direction of anyone

james
23 January 2020 1:09

All good with what you do. Today needed someone to come help with a puppy in a bad spot.no answer no callback, left my name and number and will be awaiting a call back.seeing a puppy get chucked down the stairs isn't on my list.

Ashleigh
19 January 2020 21:29

They do such an amazing job taking care of people's lost or otherwise animals. They have a shop for animal supplies and also a place to donate things to.

Rebecca
09 December 2019 1:11

I saw on the news a Kookaburra had its head ripped off by a guy. The RSPCA said they couldnt act as there was "no cruelty"! Is this for real?

Tony
26 November 2019 2:24

The RSPCA do a fantastic service in the prevention to cruelty to animals, rehousing animals that are put up for adoption. The care they give to sick & injured & animals is second to none. The complex is clean, the staff are helpful & friendly. Volunteers do a fantastic job, nit enougj credit is given. Donations of bedding, blankets, towels, etc. Are welcome which prevents those items going to landfill. The animals get the benefit from these items.

vini
24 November 2019 22:25

Honestly would give 0 stars if I could. Found the malaga staff very rude and belittling. Before even getting me to meet the pet or knowing much about me, where I live or meeting my family the staff told me they don't think I'll be the right owner. Its a shame because I was so excited to go to the RSPCA for the first time. Now I would understand that animals in such shelters have specific needs and etc.but surely everyone should get an equal chance when the staff does not have much information on who is trying to adopt, but I just found their behaviour to be quite discriminatory (one staff member in particular).

Daglish
19 November 2019 14:32

Not recommended. I saw on the news RSPCA surgically removed the eyes of a kitten called Susie. Her eyes should have been given a chance to recover and heal.

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