Northbridge Medical Centre

Dr Yoon Low, extremely incompetent! Couldn't even write out a simple imaging request to Perth radiology clinic! No where near satisfactory!

Even u have appointment, they are always let u wait, have to wait each time: (this time I am waiting for 15 min already … every time need wait 20-30 min, it’s really waste time, and see the doctor just 5 min.

Dr Tongjia Liu is one of the best GP's I have ever come across. He is considerate and kindhearted, conducts thorough testing and provides detailed explanations in a manner that can be easily understood. I appreciate his professionalism.

My partner went to a medical appointment with doctor YingXin (Catherine) Liu. She received the worst attention, the doctor's attitude was mediocre and without interest in her problem. She did not let her talk about the medication that she was taking. Doctor YingXin does not have customer service at all.

I had to do a lab test. But they told me i need to comeback the next day since the lab was closed. I wanted to just see the gp and do the test on the same day. The receptionist said since the appointment is in less of 3 hours cancellation they will charged me $40 and paid again for another $80 appointment for the next day
My appointment was late for an hour. Just to see a gp for 2 minutes. Waste of money, time.
But doctor Low is amazing. He's one of the best i ever had

Tahlia at reception was lovely, polite and very caring. Dr Keith is knowledgeable and caring. They fit me in last minute:)

Called up and explained to reception that I probably needed stitches for a deeply cut finger. Arrived and filled out all the forms, sat around then explained again to the Doctor who said sorry we dont have a nurse and cannot help and advised going to hospital. Still charged the full $80 even after asking why reception couldn’t tell me over the phone there was no nurse to do stitches

Recommded by a friend, very satisfied with the result! Will be my royalty clinic even travel from Joondalup!

$85 for 5 minutes consultation! I Did not receive a proper answer for my condition. Dr Liu just made an assumption without performing any test. She seemed unsure. I felt rushed. She only asked me generic questions which I already answered when I made my booking. If my condition worsen or turned out to be serious, I am suing the clinic.

Go and get vaccinated. Can the doctor explain it to me in Chinese? That woman speaks English all the way and replied to me very unfriendlyly. This is Australia. Why did you come if you don't understand English? And she didn't give me any caveats and asked me to check off all the questions I didn't understand or answer before I signed and she was impatient, or did I ask her to wait outside for 15 minutes?

Doctors and all of the staff members are really friendly and professional. I would highly recommend this practice

Dr Koh, top bloke. Excellent GP, very thorough, extremely knowledgeable and happy to take time and explain.

Very professional service.
From the friendly greeting from reception staff, awesome nurses right through to the professionalism of the doctors, I am more than happy to use this clinic as my local doctor.

If you are looking for some helpful advices or explanation of your sickness, I won’t recommend this
clinic.
Expensive and helpless.

The receptionist was really rude for no reason! You are spending 80 $ for 5 minutes, the last thing you can do is talk nicely?

Got my appointment last month. One month after I realized they didn’t send me any emails about my treatment and receipt. So I called today for my documents, the receptionist said they don’t have my name in their system. I paid $120 and they don’t have my name, what a joke!

I asked to get a mental health plan done and without even asking if I was okay the doctor told me I didn't book a long enough appointment (she was late to my appointment). Disgusting treatment, no duty of care shown at all.

Dr Catherine Liu was extremely rough and actually really hurt me in what should have been a painless routine procedure

No apology for this was given and she did not ask me if I was ok.

Her bedside manner was disgraceful and I would not recommend her to any female!

Always had a good experience.
Great doctors, nurses and friendly receptionist.
Highly recommended.

Recommended by a friend to this practice, excellent service, staffs are very caring and friendly. Doctors are helpful and professional. Would definitely recommend this practice to my family and friends.