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Mercer Cycles

Address 97 South Terrace, Fremantle WA, Australia
Phone +61 478 075 964
Hours
Monday09:30-17:00
Tuesday09:00-17:00
Thursday09:00-17:00
Friday09:30-17:00
Saturday09:00-16:00
Website www.theebikespecialist.com.au
Categories Bicycle Shop, Bicycle Repair Shop
Rating 4.8 49 reviews
Nearest branches
Cycle Centre With HIRE — 23/326 Hay St, Perth WA
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Mercer Cycles reviews

49
Sort by: date highest rated lowest rated most helpful
Jessica
07 September 2023 23:57

Brought my first electric bike from
mercer bikes and today I rode to work for the first time! Great service, great price and lovely shop. Great to see the owner also supporting younger people in the workplace. An all round wonderful experience. Thank you so much!

West
07 September 2023 10:49

Thanks to Greg Olley and Otis for their great service and knowledge. I had a difficult issue to resolve, they went over and above with their time and knowledge and with their range of parts and ability to fit during their busy Saturday I was able to be on my way again. While I was waiting I was able to watch them in action as repeat and new customers were given great advice to make their own decisions with no pressure to choose from a wide range of quality new bikes and parts at reasonable prices. I like the old building with its wooden floors & exposed rafters which makes no difference but adds character to the shop.

Steve
02 August 2023 7:35

Dropped into the Fremantle shop to check out e bikes, the shop was meant to be closed but Greg gladly sowed us around and gave us some great advice. We walked (rode) out on a new folding e bike that will be perfect for storing in the caravan on our travels. These things are amazing. Cheers Greg.

Jamie
13 July 2023 12:04

Love my recently purchased new Ebike from Mercer Cycles. It was a great price for the quality. I regularly get my Ebike serviced there, and the service is quality and prompt. Nothing is too hard. Great advice for the novice bike or Ebike owner/rider. Experienced and friendly staff with great customer service. I go to Mercer Cycles for all my bicycle needs.

Maaike
28 April 2023 11:36

Rented bikes at Mercer Cycles, highly recommended! Greg offers great costumer service, bikes were in mint condition and the company was flexible with returning times. Thank you! Will definitely recommend your store to others)

Felipe
19 April 2023 11:38

Top quality bicycles and excellent service.

My girlfriend and I had the best experience we could asked for renting bikes at Mercer.

Great quality bicycles never let us down and shop it’s located near Fremantle markets and downtown.

Thank you Craig and the entire Mercer team for an amazing weekend!

David
09 April 2023 21:58

Absolutely fantastic place, well run and excellent customer service. Knowledgeable staff who are keen to help you find the best bike for your situation.

Brendan
05 April 2023 23:55

Greg here is an absolute legend and was able to promptly help me today and runs the shop on his own most of the time.
Tremendous old school bike shop with warm, quality customer service. He knows his stuff and is prepared to impart his wisdom too with an easy going, no sales pressure nature. Would go back there for all my biking needs

Helen
25 March 2023 16:40

I purchased an electric bike from Greg and the team at Mercer in February and I couldn't be more delighted. I knew nothing about bikes and was a bit scared I was going to make a bad decision but Greg was fabulously helpful and my bike is perfect! I've been riding it to Uni for a few weeks now and I am loving it!
Thanks so much Greg!

Robert
10 March 2023 17:51

Really helpful, called in with a breakdown after peddling for 2kms with 1 leg. The guys helped me straight away and got me going in 10 minutes. Good banter while I was there too! Would recommend

Cynthia
10 February 2023 12:45

My son and I had a wonderful experience with Mercer Cycles in Fremantle. Great bikes and excellent service. In fact Greg and his wife went the extra mile to look after us. Highly recommend. Also the bike paths in the Perth area are superb and we made the most of them during our one week rental.

Ben
15 January 2023 21:13

All the staff at Mercer Cycles were extremely helpful working with me to get the right bike for my needs, highly recommended.

Andy
13 January 2023 22:37

Greg at Mercers was extremely knowledgeable and helpful in assisting me select the ebike that was best suited my needs. Thanks Greg, …. I will certainly recommend your services to others!
I appreciated the time you took to explain the options to me and once I made a selection to make sure everything was optimally set up. It’s terrific to know too that Mercers can offer local service and support if ever I need it. Thanks again!

Georgie
25 October 2022 1:16

Have loved the service from Mercer Cycles! Greg was fantastic, I visited the store to test ride a Lekker and haven’t looked back! Thanks so much

Jamie
01 October 2022 20:33

Best bicycle service I’ve ever had, I ride a lot and my bike gets put through the ringer, Greg and the team are always very friendly, always with a great chat and lots of useful advice, awesome to interact with people with a clear passion and expertise.great prices, great service and always a quick turnaround, also a good range of electric bikes too

Jane
01 September 2022 16:39

Excellent customer service at Mercer from Greg and the staff. If you are unsure about buying an e-bike this is the place to go and trial some of the various bikes available. I finally purchased a Lekker Jordaan + and I love it.

Rob
16 July 2022 14:42

Recently purchased two Ebikes from Mercer Cycles. Staff at the store could not be more helpful. They ensured, even though there was a number of bikes to choose from, that we rode away on the rights ones for us. After sales service is great with tune ups at the requires intervals. We had a test ride before purchase also. Thanks to the Mercer team.

Avril
01 June 2022 8:19

I recently purchased my first E-bike. I was pleasantly surprised by the friendly old fashioned service.and genuine knowledge and enthusiasm of bikes. Definitely went above and beyond to fit the bike to me properly. Even delivered it without any hassle. Feel confident that Greg could fix any maintenance issues down the track if necessary.

Wendy
21 May 2022 13:16

I had a fantastic experiencing purchasing a Lekker Jordaan e-bike from Mercer Cycles. Greg and his staff are knowledgeable and friendly and go above and beyond with the information and service they provide. I am very happy to have connected with this bike shop, and look forward to expert bike maintenance from them. Greg even offered to do the first service at my home.

Michelle
30 April 2022 17:51

Greg is amazing, we walked in and he remembered our names, he treats his customers like friends and the service impeccable. Charged me less for my service than expected, thanks! My husband bought a new bike and it was set up ready to go, no issues!

Superior service with a smile. Thanks Greg!

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