Kaffeine Cafe

I Stood at the counter to be served. Was ignored while others were served. In the end a kind person pointed to me to be served. The girl behind the counter hesitated and smirked, rolled her eyes at the person. I told her I was actually the first person in the cue. She smirked again and really childishly dropped the table number infront of me. Very rude and unnecessary I would not have a person like this representing my business. I will not return to this cafe.

The chi latte taste like watered milk, bad watered milk. Breakfast wraps the bacon is like rubber.

Very disappointing for a number of reasons.we have tried this place a couple of times ordering flat whites and Mochas, unfortunately both tasted bitter and “watery”
On top of that it is very expensive, over $6 for a regular size plus they charge a surcharge for using a credit card! Shameful, given that tap and pay is the preferred way to pay in the current covid situation.
As this is the only cafe in the Gwelup area they really have the monopoly, and are abusing that.
If you’re getting a takeaway, I would highly recommend walking a touch further and getting one from the Ampol/Foodary petrol station, which are actually really good! And you won’t feel ripped off.

Whoever served me today is having a bad day. Actually every time I come here it’s a bad day. Need another coffee shop here to give customers a better option with a smile and no extra charges because you want to pay by card.

Nice place, good coffee but the staff is unbelievably rude.
Will never ever go there anymore

I would have put zero stars if I could.
Got there on Friday around midday and the girl putting together the coffees was quite rude and she slammed the cup on the bench. She left me speechless and actually triggered my anxiety.

Went there last friday lunch time, nice place, but the barista had a very bad attitude, she was very very rude towards one of my easy request on having an ice coffee with little ice. If you have a bad day just stay home and do not vent your anger with your customers.

Finding friendly staff at this place is like trying to find a needle in a haystack. Really rude service and overpriced coffee. Won’t be coming back anytime soon.

Normally very happy but very disappointed today. We didnt stay, bought our coffees and cakes else where!
Why on earth would you close off half your indoor seating, mid afternoon, to mop the floor?

Worst place to order delivery.your food gets to you looking like it’s been in a tornado. I ordered English breakfast and these dumba** sends without milk and sugar, how the hell do you expect me to drink it.you should just send it dumb** and the customer will decide if they want it with milk or not. When I call them the guy has the nerve to tell me go complain to the Uber app.well ill decide where I’m going to complain pal.hope others gets better treatment after spending their money.

I believe there are new owners? Appalling wait times for coffee - half hour for a 1x takeaway! And this has happened consecutive weeks. Appears to be no system in place with orders totally out of order timing wise and staff overrun. Multiple people following up on coffee or food orders - orders totally missed - app not working. Something has to change!

I've been coming here for coffee since becoming a local to the area 18 months ago. Today I sat down for a dine in coffee for the first time ever with my husband, a plate with a few biscuits arrived with the coffee and although a bit confused we assumed it may have been complimentary biscuits that came with coffee, something that isn't unusual with some cafes/coffee places. A staff member approached us a few minutes later, and in a very condescending way told us we should have used common courtesy and not accepted something we didn't order and that they "wouldn't make us pay for it this time". If we had been given a plate of food, or a muffin, or even a something slightly more gourmet than a couple of biscuits of course we would not have taken it. It was totally unnecessary over a couple of biscuits, that could have easily been mistaken for something complimentary. I'm so incredibly disappointed in the way we were spoken to, sadly I'll have to find a new regular coffee shop.

The venue is applying a surcharge to debit card (cash) transactions. In my view bank charges are a cost of doing business. I won’t be returning

First visit- Nice coffee & yummy Scones with Jam & Cream. Menu looks exciting but not all items are shown on the app & somewhat pricey. Good cabinet display of cakes & food. Unfortunately though as this is the only Cafe In the area they certainly have the monopoly of people which makes this place very busy & enduring long wait times.
2nd visit- longer wait times, but this time they didn't deliver to our table, they sent me a msg via the app to say my order was ready, I approached the counter & Unfortunately they couldn't find my order which was later found sitting on top of one of the machines whilst I was waiting again to have my order remade & cooked, the whole experience was handled quite poorly & no real apology, she even tried to hand the original order to me which I wasn't happy about because it was no longer hot, up to me she said.
3rd & final visit- Decided to give them one more go as this place is in a convenient location for me but we left after our coffees & didn't order breakfast as planned due to the Atmosphere being loud & uncomfortable, too many noisy kids, one walking on the table, 2 crying on the floor & others playing hide n seek, their parents were just chatting away while their kids did as they pleased.
Upon leaving we noticed a man Feeding his dog from the Cafe's plate he placed on the ground.
Mostly Retirees, Parents & kids eat here I noticed.
Outdoor shaded dining area but unfortunately too cold to sit outside.

Quite expensive and utilising bad business practice of bank card surcharges like a marketplace in a 3rd world country

We got coffee here. It is being served way too hot and it is undrinkable. Please measure the temperature of your coffees (or at least the milk) before serving it.

Unbelievable. The only place allowed to serve coffee under the lease at Gwelup Plaza charges a credit card surcharge. Disgraceful. What competition. No competition. Of course the coffee is ordinary too.

I know we're in lockdown but the take away coffee - long black and flat white was awful. It was bitter and nasty. Service was lovely.

Too expensive for the same run of the mill stuff you get everywhere else. Perhaps they should look at their pricing options. $6 for a coffee

Full brekky. Thé chipolatas were nearly carbonised, the poached eggs, the beans and bacon were perfect. Their toasted bread were too hard and needed a lot of chewing