Jindalee Medical Centre

Really rude receptionist refusing to get a sick person a phone consult, come on. It's just a phone call.

Look I know Covid is done and dusted. However my elderly Father finally caught it and is currently unwell. We requested a phone consultation to arange antiviral medication. I'm not sure whose running the show but my Mother who is looking after him has heard nothing but radio silence from them.
Poor form.

No stars if I could. Dr Lekah has zero compassion and time for anything but writing out basic scripts to fulfill quotas.forget about going if you have any serious problems.this place rings true of just a money-making profit machine focussed on overbooking and pushing people through before the timer runs out. The Medical centre using Covid as an excuse for lack of professionalism is completely inappropriate. Avoid this place if you value and respect your health

The reception is always so unhelpful, abrupt and rude. I even hear them on the phone when I arrive and if I spoke to people with that tone in my profession I would have complaints rolling in every single day.
However I keep coming back because Dr Adnan is amazing, she makes time for you and listens carefully. She always takes my concerns seriously and is very personable.

Extremely rude receptionist. She dealt with other customers quite politely but then when I or my family member spoke to her, she would reply in a disgusting attitude, racism? I am not sure but she behaved quite poorly, moreover we arrived at the doctors on time and had to wait 1 and 30 minutes for the doctor to call us in just to find out that the same receptionist checked us in late. The audacity. If I could give 0 stars I would.

Youre a medical centre in the middle of a pandemic and you have dirt from your patients heads marking the walls. Unhygienic. Takes less than 5 minutes to wipe down a wall.

Called today to enquire about treatment I had done back in 2018. Explained I was 1200km from Perth but receptionist Janine was extremely abrupt, rude and showed a total lack and care in emphaty.
I could have divulged all my personal information over the phone but she refused to help and rattled off an email address very quickly where I could send the request to.
She obviously has no understanding that patients like myself need to book flights to seek treatment back in Perth for excruciating pain and then needing to deal with this type of "couldn't care less attitude " is very frustrating especially when a simple question by myself could have been answered in less than a minute by her.
Very disappointing service indeed and a very poor representation of Jindalee Medical Centre unfortunately.

When they first opened, I was there by appointment - and waited for an hour - without being seen by the doctor, I left. After a few years, I thought they be good now, so I had an appointment today at 11.10am and I was asked to come earlier as I need to fill up a form, so I reached approx. 8 to 10 mins earlier. Waited upto 11.50am, still not seen by doctor - except being told like 15 mins prior that I am next.but there was only one before me and it seems like it is ok for doctor to be late.not 5 or 10 mins but 40 mins or more. I left, never come back.

Very disappointing. I went for a skin check and arrived 15 minutes early to complete new registrant forms. My appointment was at 11.45 and I left the building at 12.10 after not being seen, and no explanation.

Your receptionist is very rude and unprofessional. For the face of your company and from reading other reviews, it is obvious I’m not the only person who has had bad dealings with her. I had to speak to her on the phone to book in and appointment and get results which was unpleasant & then the eye rolling and rude attitude when I arrived for an appointment. Sorry the patients of the medical centre (and the reason you are employed) are such an inconvenience for you.

Very disappointed with receptionist lady’s,
very bad customers service, for two times I was waiting 50 minutes they have lost my appointment, sorry is not good enough.

Receptionist had the most disgusting attitude, and me being sick as a dog i do not want to have to deal with nastiness like that. I called in to book an appointment and she said "none left. " so i said thank you and she hung up on me.absolutely revolting and i hope karma gives her what she deserves.

Just spoke to a rude receptionist this morning who only said "good morning jindalee medical how can I help you" no name, she was very brunt with me. As I'm asking questions I can hear in her voice she is getting annoyed with me. We established an appointment to which she then said, "we will see you you at 10 to 12 thanks" and then hung up. Wow, just wow. Will be finding out at my appointment who actually took my phone call and let management know that this is not on. I think all the doctors are lovely, but most of the receptionist look very morbid on arrival, get another job if you hate your life.

The receptionists bring this surgery down, they never look friendly or warm.the doctors here are fantastic.

The staff were friendly and the facilities are nice but the cost is way too much. I needed only a quick fix and was in the chair for 6 minutes and it cost just under $300.

I like Jindalee Medical centre. It's new, modern and well located. The pathology room is near my GP room in the same building. It's convenient. The doctors are polite and knowledgeable. I would only wish female doctors would not change as often as they did in the last 2 years. I would prefer to go to the same female doctor all the time. Hopefully the new lady will stick around. Good medical centre otherwise. I would definitely recommend it to anyone.

Very welcoming, good clinic with pathology right there. Compassionate Doctors. Dr Deacon is a very good and caring Doctor.

The receptionist here are always welcoming and friendly. Dr Adnan is the 1st doctor I saw after arriving here from Sydney in 2022, to say this doctor is amazing is an absolute understatement, she is so kind and caring, thorough and goes above and beyond for me, I feel very comfortable with her and am very grateful to have her as my GP. I HIGHLY recommend her and the Jindee Medical Center. As an added bonus they have Pathology right in there too!

Finally I got time to write something about this centre and their wonderful doctors. I have been coming to this lovely female doctor, Dr. Najia Adnan, she always takes great care of you. I highly recommend this doctor. I am hoping to see her long term. Thank you.

5 stars for their awesome team of Doctors. Dr Najia Adnan is simply one of the best Doctors in Perth. She is very good at diagnosing,
also she is very understanding, supportive and empathetic.