Innovative Hair Loss Solutions / IHLS Australia Pty Ltd

Excellent customer service.
Felt very welcome and genuinely cares for.
Thanks for helping me keep my hair.
I highly recommend derek and the rest of staff!

A1 customer experience and results. Can’t fault the team, if you want the best results, definitely go to innovative hair loss!

I had a wonder experience dealing with hair loss solution and Derek Best. Highly recommended.
Rob B

I have nothing but good things to say about this place everybody is very helpful and they are so accommodating to changing appointments asking for advice always a happy face when you walk in and always a friendly voice on the phone

Innovative are always super friendly and helpful. I’ve been with them for years and the results speak for themselves!

Very helpful, supportive and proactive in managing my hair growth. The friendly staff who really listen, make all the difference. A big thumbs up to Geraldine who is such a wonderful, efficient and caring consultant.

After experiencing extreme postpartum hair loss the team at innovative hair loss solutions set me up with a hair care plan and within a short 4 months a significant amount of hair has already grown back and left my overall hair much healthier and shinier. I can not recommend these products enough!

I first went to IHLS in February 2021, I had tried other hair loss places and had gotten nowhere but I had a friend who had gone here and his results were impressive. When I first went, i had significant hair loss to my crown and my front hairline was receding. I didnt have much hope for my hair but I thought I would give IHLS a shot anyway. I still cannot believe the results they helped me achieve to this day. My crown is almost filled in, my hairline is returning to normal and the colour of my hair had darkened to a colour I hadn't seen in years. My self esteem went up and my family who would avoid the subject before, keep mentioning how much my hair has improved. Anyone who has been considering getting assistance for their hair loss, IHLS has my full confidence and I highly recommend them as the place to go.

First appointment with Lisa was very pleasant and informative. I was told exactly what was happening with my hair, reassured that it was possible to regrow, and shown different packages to suit me to help regrow.
After only a couple of months there has been a huge difference in my hair. All the thin patches have grown back as I was told they would.
It is very easy to maintain the products given to me to help regrow my hair.
The staff are always extremely helpful and friendly and the complimentary head massage is always a nice touch.
I was sceptical at the start, but now after attending for a few months I would highly recommend to anyone thinking about it.

Thanks IHLS

Very friendly staff that take great care of you. Make sure that you have what you need and keep on top of your progress nicely.

I started thinning out a few years ago to the point were i had to start shaving my head, so i thought id give innovative hair loss solutions a go, not really knowing what to expect, 4 months into the program now, need to say im very impressed with the results i have seen so far, the friendly staff are always happy to help and make sure im sticking to the program! If your after a good place to re- grow your hair id highly recommend IHLS!

I was getting a bit thin on top so gave them a crack. Best thing since canned beer! I definitely recommend going to see them if your worried about your hair. Great staff, very friendly and easy to deal with. If the chromes starting to show on your dome.this is the place to go!

Used this facility for over a year. Waste of thousands of dollars. Pictures showed no improvement at all (however they try to manipulate the pictures by having some with a flash and some not). Did everything they asked, bought extra products and spent extra money. The owners wife/ex wife then tried selling me Kyani because they joined a pyramid scheme. The whole thing was just heading down hill. She said she didn’t know why it wasn’t working on me. She then quit soon after and I got referred to someone else, who set up a meeting with Derek (the owner). The discussion was a waste of time. He had no solution unless I wanted to get a hair transplant (that he could connect me to ppl for). Yet there was no refund for anything at all. Even though I followed all of their instructions and did everything they said! In the end he told me if I wasn’t happy with their service then there was nothing else he could do (as I must be in that 2% of people it didn’t work for). Easy for him to say after I just gave his company thousands of dollars.
SO much more to say, but there’s really no point.

Been going here for just over a year now, I haven't had this much growth in years and they really make sure you are following with procedures to get the best results that you possibly can. Good service and very friendly staff. Worth a visit for any individual suffering from hair loss

Been a customer for a while now and results are amazing, process is simple and staff are extremely friendly:)

I've only been working with IHLS for 10 weeks and am already experiencing great hair regrowth progress and thickening, the staff are always helpful and friendly, and it has been a really great experience over all. I would definitely recommend checking out IHLS if you are interested in regrowing and improving your hair

I have been working with Derek Best at Innovative Hair Loss Solutions for several months. I am impressed at his commitment and investment in the business and his team, as well as his commitment to customer service and business improvement. He has instilled a focus on customer satisfaction as the most important metric in the business, vital in any service business.

Great customer service, they made me feel at ease and made sure I felt completely comfortable with everything. Would highly recommend to any of my friends who may be needing similar treatment in the future.

Great first impressions. Very Welcoming and understanding of my problem with hair loss. I had tried other hair loss clinics, but never kept going with my treatment. At Innovative Hair Loss solutions they have a Great Team who look after you every step of the way. Always available to speak with a consultant, regular appointments to keep on track.lots of choices of products and medications to grow my hair. I have tried quite a few different ones and the combination these guys use is really working. Don't waste your time and money going elsewhere. These guys are the Real Deal. I'M ACTUALLY GROWING MY HAIR BACK AND FEELING REALLY GREAT! THANKS INNOVATIVE

Very professional and pleasant staff. Always accomodating. Experts in Hairloss solutions. Seeing great results. Highly recommend meeting the team to discuss a solution for you.