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First Class Automotives

Address 2 Claude St, Burswood WA, Australia
Phone +61 8 9361 0051
Hours
Monday07:30-17:00
Tuesday07:30-17:00
Wednesday07:30-17:00
Thursday07:30-17:00
Friday07:30-17:00
Website firstclassautos.com.au
Categories Auto Repair Shop, Air Conditioning Repair Service, Auto Glass Shop, Brake Shop, Car Battery Store
Rating 4.7 45 reviews
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First Class Automotives reviews

45
Sort by: date highest rated lowest rated most helpful
Paul
15 October 2021 0:10

Had a major service on my Audi, Great service kept me informed and got to pick up my car early, Highly recommend

DougL
06 October 2021 18:36

I thought I had a serious problem developing with my BMW X5. Peter and his team are did a great job checking the car am going

Sven
03 October 2021 16:19

This is my first independent car service for 10 years or more. Peter is very pleasant to deal with. He takes the time to explain aspects and welcomes questions. I never felt I was asking too much, Peter has a great personality and his passion and knowledge of cars comes through in conversation.

The administration staff are also very pleasant and understanding. Due to factors of external influence, I had to reschedule and not once was I made to feel as if it's a burden.

I love my cars and I am very picky about who maintains them. I'm glad I found First Class Automotives, recommended by John Hughes Prestige.

Robin
19 September 2021 2:16

Peter and Nigel know their stuff. Give clear advice. Been happy with their teams work for a few years now

Emmanuel
21 July 2021 2:54

The instrument panel of my old BMW showed that there was an issue with the right side tail light. I was told by a "very well known" workshop that I need to replace the tail light assembly. The staff gave me an estimate of at least AUD500 to replace it. I agreed to book the service but the receptionist was busy on the phone so I had the chance to flee the scene. She emailed me the quotation that afternoon for AUD760 including labour. I replied that the light bulb was busted and I was charged AUD5 to replace it. Thanks to Peter and Sarah of First Class Automotives. You are indeed first class and your standard of service is world class.

Philippa
23 June 2021 21:01

Excellent customer service. I wouldn't take my car anywhere else. I am happy to travel across town to have my car serviced and
maintained by their professional staff
Highly recommend.

Travis
29 May 2021 8:59

Booked in for a service after having a couple of bad experiences at John Hughes - found it thanks to Blasta brewing across the road (of which I'm a regular). Full service was carried out along with replacement of suspension bushes. The bushes came out under what was quoted as it didn't take as long, impressed by the honesty rather than charging the full amount. Great experience from drop off and pick up. Cheers.

Michelle
12 March 2021 18:08

Dealt with Nigel and he was very polite, easy to talk to and was patient in explaining all his services. Price was reasonable and I felt for the work done, good value for money

U Gene Tan
08 March 2021 13:33

Great and honest service from Peter. He fixed a critical issue in my car that Auto classic did not find for 2 services. Highly recommend for quality car services.

Wayne
18 February 2021 17:02

A very big thanks to Nigel and his team for being so accommodating towards us, sense we come from the country it was critical that we was able to have the quality repairs done and the back up support we needed for extra maintenance that was found during the service.
A huge thanks again guys

nicholas
27 July 2020 8:39

Really nice and professional, easy to deal with.
Slightly disappointed with the standard shenanigans of "$100 windows wipers' for no reason. Hoped the premium price would of avoided this.

Spongeanj
29 April 2020 0:50

Absolutely awesome and friendly. They were very accommodating and understanding when I suddenly couldn’t keep my appointment in the morning due to work. Would definitely recommend them and go back to them.

Martin
11 February 2020 3:08

Very helpful and informative about what items needed to be serviced or what items didn't. Will definitely return again.

Pay
07 January 2020 4:09

Peter is the guy we deal with. He is the guy my wife trusts with our car. He is the guy I trust to help my wife through any car troubles when I work away.

Only doing Mercedes, BMW and Audi, we’ll ensure our next car is one of the three makes to ensure First Class Automotives look after our car.

First Class Automotive has always been fair, and always tried their best.

Let us tell you how we met First Class Automotive. We just got our Mercedes CLK320 and we needed a new battery. We rang a company in Burswood. Stuttgart. They quoted us $900.00 for a new battery fitted. Now.just because we own a Mercedes doesn’t mean we are loaded, it also doesn’t mean we never get our hands dirty.

We rang Powercrank and got a price on the battery. $175.00. We then found out that Mercedes Australia rebadge the Power Crank batteries to make them Mercedes batteries. Cool.we are buying the exact battery, it just doesn’t have a Mercedes sticker. We were also told by Stuttgart Motors that we needed to have our car hooked up to permanent power through the cigarette lighter. (We had never heard of it, however felt concerned we had no idea what this was about.) We rang First Class Automotive. This power thing through the cigarette lighter was new to them, and if we wanted them to fit the battery it was going to cost $15.00. Cheap insurance for us. So.for $190.00 we had a new battery fitted by First Class Automotive. Considering the quote was $900.00 from Stuttgart.this was an awesome price. We haven’t left since.

Mark
16 February 2019 0:48

I entrusted my beloved Mercedes CLK350 to First Class Auto yesterday. Very happy with the advice and service. Very professional and very thorough - they even found a screw in the rear tyre that I didn't know was there!
Quality parts and consumables. Car ready on time. I'll return for the next service.

Jean
25 October 2018 3:01

Excellent service from a super organised and efficient business. Peter and Nigel are caring, consistant and very knowledgeable. I highly recommend them to care for your car.

Michael
15 September 2018 23:52

Peter has been very helpful, helped me with my broken window and fixed my radiator in no time!
Highly recommend these guys!

Mark
27 March 2018 23:44

Nigel & Peter have been looking after my vehicles for over 10 years. Excellent service, highly recommend the first class team.

Phillip
05 March 2018 17:09

Top notch service for my Audi A5 Sportback. Have recommended my friends, family and colleagues for Peter's service.

David
18 January 2018 21:42

When I owned a 1989 Mercedes 560SEC, it got the first class treatment from First Class Automotives. I was always happy with the job performed. Big old Mercedes aren't cheap to keep going, but I never felt stung by First Class. Unfortunately, I don't have the big old girl anymore.

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