Zeins Authentic / Zein's Cafe

Amazing breakfast place. Coffee is just perfect. Lots of delicious vegan options.
Must try the Vegan Shakshuka.i have never had this creamy hummus before.

First time here, & we’re already enjoyably impressed with the food as offered by this Lebanese restaurant. We had seafood platter & meat of the day. We chose goat meat instead of lamb shank for their meat of the day. As for the seafood platter, we may have tasted the presence of nutmeg in it. Nutmeg is the seed (or the ground spice derived from that seed) of several tree species of the genus Myristica, fragrant nutmeg, or true nutmeg (i.e. Myristica fragrans - an evergreen tree indigenous to the Maluku Islands of Indonesia). We’d keep coming back for their Lebanese dishes, as this restaurant is located conveniently close to Heidelberg train station too - apart from having ample parking in this area.

We had dinner it was so good the whole place so beatifull would love to go back agian yes then whent back my husband and i the dinner banqeut absaloutly worth enjoying

Such a fantastic place. The staff are friendly, welcoming and efficient. The food is absolutely delicious. The refurbishment is very well done. A must visit for anyone coming to Heidelberg.

To the owner: thank you for taking time to reply my review. It was a girl with tattoos all over her. And no, I will not be “reaching out”; I have much better things to do with my time. And you question the “authenticity” of my review? Look at the likes my review has got, and other one star reviews. Bad and rude service seems to be your specialty. I’ve moved on to other Lebanese and middle eastern restaurants with lovely people. I suggest you move on to other customers.

Trashiest service I’ve ever experienced. The staff are extremely rude. The food and coffee were not that great and overpriced. Reading other reviews, rude service and bad food seems like their specialty! So many better Lebanese restaurants in Melbourne that you can take your business to with great food and pleasant people. Not worth your time or money.

Zeins Food & Wine previously known as Zeins Authentic really stepped it up for lunch. Bringing beautiful Lebanese cuisine to the front and centre, each dish was a classic full of authentic Lebanese flavours. The hospitality of the staff was hands down incredible, our waitress was friendly, funny and attentive to all of our requests.

We ordered:
Cauliflower Fattoush - Marinated cauliflower, tomato, cucumber, red capsicum, Spanish onion, mint, parsley, chilli, lemon, tahini, paprika, & sumac spices $22
Fava Bean Heaven - Fava beans infused with lemon, mint, onion and garlic served with a side of tabouli, pickled veggies & Lebanese bread $18
Lamb Skewers served with salad and eggplant dip $25.50

Unfortunate location being right in front of the pedestrian crossing and not many inside window seats available but inside was nicely decorated.

The staff were extremely rude. The food and coffee were not that great and overpriced. Reading other reviews, rude service and bad food seems like their specialty! So many better Lebanese restaurants in Melbourne that you can take your business to with great food and pleasant people. The food was overpriced and petrol shed quality. Not worth your time or money.

You have done a great deal of service to the community by (temporarily) closing your restaurant. Pathetic and gross customer service.

Friendly staff, best coffee in the precinct and food is always on point.
Absolutely love the Shakshuka.
Highly recommend!

Had the most amazing vegan shakshuka, have missed lebanese food as a vegan! Amazing hummus, bread and lovely staff

This café has amazing Lebanese cuisine. I stumbled upon it while needing a place to wait there, and I had the Lebanese breakfast (called the Way it’s Done in Lebanon). Honestly, it took me back to breakfasts in Beirut - so fresh and with so much flavour. The staff are amazing as well and incredibly hospitable. Don’t miss this place.

There is a thoughtfulness to the both the presentation & taste re the cuisine here. I’ve dined here 3 times. After the first time I might never have come back. That was down to an amazingly rude waitress and the party I was meeting having ordered a vegetarian banquet for me, and I’m not vegetarian and not ordering gluten free, when I can’t eat wheat. I’m so glad I was persuaded to return and am constantly looking for opportunities to meet my friends now at Zeins. Firstly there are such great choices …. And when you have wheat eaters, non wheat eaters, meat eaters, non meat eaters, dairy intolerant, green veggies intolerant etc people coming together, the menu really offers something for everyone…. And not just one or two things …. I’m anxious to return not just to eat again what I’ve already had, which was so yummy, but to try the sundry other things. In short, I would say, these people really know how to do food! And the presentation, along with the taste, is superb…. There are often many elements in the dishes …. The gluten free pancakes were the best I’ve ever eaten, with a great combination of flavours…. The sweet potato corn fritters are crunchy & a substantial serve …the chai & dirty chais have been great…. I wish I could order half serves of the fritters & the pancakes so I could have both …because I certainly can’t eat the full serves consecutively bc they’re too filling, and I’m usually a big eater. The hand cut chips with zaatar are very tasty and immensely filling…and the vegetarian banquet was very delicious too…. This place should always be full…. I parked behind Leo’s across the road…. 2 hour spots and apparently you can park at the back of Zeins …. Well done for creating such a great tasty versatile menu! & we’ll priced, too ….

I would have to say that the service is terrible, I think it is the owner who really treated us poorly. When we requested water, he replied that he was busy! And he was also was very frusted that I had a my baby in the pram claiming that it is getting in his way when this was not the case. All over, it is horrible experience with average food and over priced.

I am so happy to spend my Sunday lunch with my friends in Zeins. A nice and quiet environment and tatsy dish of falafel and chips.
Every one in my group loved their food.
Staffs were super helpful and lovely.
Also the coffees were pretty good.

The male owner of this shop is incredibly rude. Despite nearly yelling at me over the phone when trying to book a table I still attended as there are SO many positive reviews. The food was very average and the service from the old male owner was HORRIBLE. He was abusing his staff infront of customers to take full plates from tables even though they do not shut until 3.30pm. Personally will never attend here again. I feel horrible for the female staff he yelled at as they looked really uncomfortable.

My partner and I went there the other night. The food was amazing, everything was cooked perfectly, everything had so much flavour to it but nothing overpowering, it was perfect. The dessert was delicious and the pomegranate drink I got was amazing. Customer service was also great, I’d highly recommend this place.

Just left Zains, such good delicious food and good service. What a shame that often on a Saturday night the Eftpos machine is apparently off line (it has happened 3 times) so make sure to bring cash and leave
all cards home including Restaurant choice gift cards

Rating Minus 1 - *** WARNING*** Don't expect customer service. Went to this c r a p hole on Sun 27.2.22 at 11: 40 am, asked a question regarding the menu and the 2 x female workers, one making coffee muttered something to each other and laughed. There was nothing really to laugh about. My family walked out and went elsewhere. They will treat you like garbage. Obviously these 2 were not the owners. So sad.

The woman with the tattoos at the register was extremely rude over something very small! Don’t know what her problem is. The food wasn’t anything to write home about.

Sad bacon & egg burger with average coffee. Was also overcharged $1 to upgrade my small coffee to a medium when the price difference should be 50 cents. They think people don't notice these things