Xc Exchange Doncaster

Wouldn’t recommend this business to my worst enemy, customer service is terrible and tried to give me less than what was actually promised.

Great customer service. They were happy to improve a rate from another agency and also happy to provide small notes on the spot.

The clerks try their best, but I highly encourage everyone to do their due diligence, compare the prices, before they commit to the buy here

Appalling service.i went here first to ask the japanese Yen rate.the lady told me 37,000 and showed me on the calculator. I then went to a different exchange place and that offered me less. So back i went here to get the better rate. I had already paid my money and she said “34,000” i told her no you said 37,000 a couple minutes ago. She lied and told me it was always 34,000 when it was not. Don’t go here they will stitch you up and lie.

Team were willing to match my requested rate when I agreed to accept higher denomination notes

It would be great if after 2 attempted calls at 10: 00am on a Sunday morning after holding on the line to then being told to leave a message to have someone from XC Exchange actually called me back.
You lost me as a customer

Very friendly and professional staff here, best exchange rate as well, had a great experience with XC exchange and highly recommended!

I was able to swap USD denominations for a larger one (e.g. 5x$20 for 1 X $100).

This is generally not accepted at "mainstream" exchanges

Put an order online. Had a conversation with Jack in Doncaster branch and picked up the money on Saturday without any problems. Will definitely go back whenever Im travelling

Xc is introduced to me by a friend. I will definitely recommend them and would introduce to my friends as well

Best rates online. I put order online and got best possible rate I could have gotten in Melbourne after checking pretty much all of them. The guy at store was helpful and definitely will go back for more

The service was amazing. The gentleman was extremely honest and helpful about the rates and looked after me

Talked to gentleman on the phone and he was helpful.placed the order of fijian dollars and picked up as promised.highly recommended

Exchanged my RMB to AUD through them and Jason, I highly recommend them to everyone.my colleague introduced them and I would definitely introduce them to others too

Sold my USD and they deposited the money to my account next day as promised. Great service will definitely go back again for fx

Probably the only place that you can find trading on daily basis during pandemic
Highly recommended

Surprisingly open during Coronavirus time so I got to change my Amercian dollars back to Aussie.it would be good if you had branch in CBD so I didn’t need to travel all the way up

Currency purchased online not honoured. Cancellation of purchase by them without prior agreement. Hamish has promised to respond but failed. He was very rude by hanging off conversation with customer. Will never recommend neither going back again.

I have called them up and the guy didnt give the rate over the phone, so I wasnt really happy but when I dropped by he gave a real good deal and would recommend them to others as well

thanks
Mali

Very competitive rates, excellent service, exceptional response to email query, I will definitely be using them again.