Women's Health Melbourne

I have had such a fantastic experience with Dr Raelia. It's been a very long fertility journey for me, made all that more difficult by starting with a different organisation (Monash) and doctor. He didn't at all seem interested in helping me achieve my goals, it seemed to be about the money for him. It was so stressful and frustrating, I searched for a new doctor and was so lucky to have found Dr Raelia. She went over things the previous doctor had not ever mentioned, gave me other options. She has always been so open, clear, honest and is a real pleasure to deal with, she always made me feel comfortable and safe. I could not have found anyone better than Dr Raelia. Everyone I've interacted with through WHM have been lovely. Jean the nurse was always right onto everything for me, she was always prompt with her replies, I felt comfortable with her and she was a huge help. The ladies at reception are so sweet and helpful. We are in some tough and trying times and the way they have dealt with appointments is effective, safe, sensible and assuring. I cannot fault them at all.
I will say that during times where you are doing a cycle, in more recent times, it has been difficult to get someone from PLA or nursing team on the phone and you have to leave a message. I've got to Day 3 of my cycle a few times and still not spoken to the PLA team. The last cycle was the worst, it got to 4.30pm on Day 3 and I hadn't spoken to PLA which means no medication can be collected which means you can't do your cycle. That was very stressful. Having said that, I do know that the whole team were working frantically, they were extremely busy due to COVID and so many patients wanting to do cycles before IVF procedures are stopped. For many of us, we don't have time to lose on these cycles. So I can understand these were special circumstances. But as far as speaking with anyone from WHM, they have all been friendly and helpful and they certainly always do their best.
I was so much happier with the process through Dr Raelia and WHM than that with Monash. It was much clearer and easier to navigate. When I was with Monash, every time I wanted to progress, they threw a new step at me. Dr Raelia and team lay out the process step by step and it's very clear what needs to happen before you can commence any procedures. That was not the case with Monash, it seemed every time I thought I was ready to commence a procedure, they threw another step at me. They also charge over $300 for the counselling sessions, WHM do not charge any additional money for those counselling sessions. If you need to talk to someone at any time after the mandatory ones, they do have free sessions available, something Monash did not ever offer. The differences are huge, but the most important was Dr Raelia herself. She is always bright and happy to see you, I felt so comfortable and relaxed the second I met her. I would go to Dr Raelia no matter which organisation she was with. I have already recommended her to so many people, I could not be happier. When I had my miscarriage last year, I could see she truly felt for me, she was so kind. She celebrates your successes and mourns your losses. I could not imagine finding a better doctor than Dr Raelia. I do believe my success is because of her, I do not think I would be where I am today without having been with Dr Raelia. If you are a woman who's struggling with fertility or even just want to freeze your eggs, please do yourself a favor and see Dr Raelia. She is nothing short of brilliant!

I can not recommend Women's Health Melbourne enough. Raelia and her staff are caring, thorough and kind. I found them all to be professional and informed at every visit. I would highly recommend Women's Health Melbourne

Highly recommended Dr Raelia and her team. Dr Raelia was very professional and has kind heart. I'm pregnant now from first cecle of treatment. A big thanks for Women's Health Melbourne.

With calm compassion in bringing health and wellness to her patients, alongside fearless determination to fight any fertility obstacles Raelia is a true credit to her profession. There is no rating high enough for her knowledge professionalism and emphatic understanding in tackling even the toughest cases. Well deserving of five stars, I thank Raelia and her team at Women's Health Melbourne for their continuous hard work towards bettering my fertility health and that of others.

I would highly recommend Dr Raelia Lew and her team at Women's Health Melbourne for their outstanding and exceptional services.

Dr Lew provides highly professional yet personalised services with a core focus on patient needs and goals. She is passionate about patient outcomes and her work in fertility, which is very evident as one of her patients. Dr Lew has a 'can do' attitude and confidence that is very reassuring and comforting.

The clinic has been very accommodating and supportive and provided a seamless and simplified service for me on my journey and I can't thank them enough for their services and support.

With calm compassion in bringing health and wellness to her patients, alongside fearless determination to fight any fertility obstacles Raelia is a true credit to her profession. There is no rating high enough for her knowledge professionalism and emphatic understanding in tackling even the toughest cases. Well deserving of five stars, I thank Raelia and her team at Women's Health Melbourne for their continuous hard work towards bettering my fertility health and that of others.

I would highly recommend Dr Raelia! I have been seeing her for over a year and one of the many reasons I keep coming back is that she shows genuine care and concern for her patients. She is very knowledgeable in her field and has a very caring and empathetic approach to her patients. She runs an amazing team and I would not hesitate in recommending Women’s Health Melbourne.

Raelia and her team provide top quality care and are always willing to go the extra mile to ensure patient care. They are friendly and have created and warm and caring environment. I would highly recommend Raelia and Womens Health Melbourne.

I would highly recommend Dr Raelia Lew and her team at Women's Health Melbourne for their outstanding and exceptional services.

Dr Lew provides highly professional yet personalised services with a core focus on patient needs and goals. She is passionate about patient outcomes and her work in fertility, which is very evident as one of her patients. Dr Lew has a 'can do' attitude and confidence that is very reassuring and comforting.

The clinic has been very accommodating and supportive and provided a seamless and simplified service for me on my journey and I can't thank them enough for their services and support.

Was shocked that Dr Raelia Lew did not provide after care advice for a procedure she completed. When I emailed to enquire after care specifications, this was not answered. The service was poor.

I cannot speak highly enough of Dr Lew at Women's Health Melbourne. Throughout my whole journey I have felt so supported and cared for. Raelia has a beautiful way about her which makes you feel so calm and reassured. And she gets amazing results! Renae, the first point of contact, is also an absolute pleasure to deal with.

Thank you so much to Dr Raelia Lew and the team at Women’s Health Melbourne. We had undergone multiple failed IVF treatments at another facility for over a year and our results appeared to be rapidly declining.

From the moment we met Dr Lew our hope was renewed, her approach was personalised to our own situation and history, and her manner was very compassionate and calming. Unbelievably we had success in our very first cycle! We highly recommend Women’s Health Melbourne.