Women's Health Melbourne

Dr Raelia Lew and the team at WHM have been nothing short of amazing over the past year!
Through every step of testing, IVF cycles, day surgery admissions and planning for our future, Dr Lew has provided a safe, inclusive and well informed environment. IVF is a daunting process filled with so many unknowns, but Dr Lew, the admin team and nurses have shown an incredible amount of compassion and support. I am extremely grateful to have had such a compassionate and understanding team on my side throughout this journey. My only regret is not booking in sooner. Thank you!

The team at Women’s Health Melbourne are always great to deal with. They’re professional and welcoming.

Dr Raelia is an amazing doctor. She is kind, compassionate, highly skilled and knowledgable. She has the most lovely manner and always makes you feel as though you are in the best hands, which you are. Couldn't recommend her more!

The support and care I have received from Women's health Melbourne has been nothing short of amazing. Everyone at the practice has been great to deal with. I want to give a special mention to Leith (IVF nurse) who has been an integral part of this process. Although our journey to baby #2 hasn't been as easy as the first time, it meant we needed to reach out for help. Going through fertility treatments can be an emotionally taxing time for obvious reasons. Leith has provided me with right amount of support, love, guidance and emotional understanding. I will be forever grateful for having Leith in my corner! Thank you:)

I highly recommend Women’s Health Melbourne especially Dr Lew and her team. Many years of treatment and WHM have never been anything less than exceptional!

I booked an appointment with the naturopath for a family member with the online booking option. It gave confirmation of where to attend the clinic address, the price and appointment date and time. Upon arrival we found out the appointment was over telehealth and we were told the link was emailed to us. This is misleading and as we had driven nearly 2 hours to get there a wasted trip as the practitioner doesn't work in clinic. Not everyone has access to email so to avoid further problems I would suggest when clients book that the option CLEARLY STATES ONLINE APPOINTMENT. Receptionists not very friendly or nice to deal with. Will review the practitioner once we see how that goes.

Wonderful team, they were very responsive and supportive and had absolutely everything covered. Can not fault them.

Dr Raelia Lew and her team are kind, compassionate and are great at managing expectations.
Even before my initial appointment, the blood tech at Dorevitch mentioned that the number of tests requested was the most she’d seen- which highlights how thorough and well researched she is, so you know you’re in good hands.

Dr Raelia Lew is the most compassionate, caring, empathetic, smart and friendly Dr I have ever had the pleasure of meeting. She will listen to you, she will hear you, she will advocate for you.
Dr Raelia and her staff went above and beyond to make sure our treatment was as stress free as possible.
You have an amazing team behind you at WHM (which I'm sure you are well aware)!

So thank you, and to your wonderful team.

Even before the baby, it takes a village!

I could not recommend this practice enough. Dr Lew has been amazing! After poor treatment with another Gynae, I was so very happy to find Dr Lew. Very highly recommended!

Dr Raelia Lew took to the time to understand our individual circumstances and thoroughly went through all our results and options. The care and attention we've received has been fantastic. Highly recommend her and the WHM practice

I cannot recommend Dr. Raelia Lew, her team of nurses and dietician enough. I had such a positive experience on my IVF journey with them. The continuity of care, emphasis on informed consent and cutting edge medical approach were incredible - it made the whole journey to pregnancy alot less stressful. My only regret is that I didn't move Fertility Specialist to Dr. Raelia Lew from another provider sooner.

I honestly highly recommend Dr Raelia Lew and her team at Women’s Health Melbourne. I first met Raelia at an egg freezing information seminar and now have spent 3 years under her proficient care.
From the moment she started speaking at the seminar, I felt at ease and knew she was the specialist for me.
As a solo mum by choice to be, with significant medical challenges including endometriosis and adenomyosis, advanced maternal age and low egg count impacting my chances to have a baby, Raelia has demonstrated high level professional knowledge and excellence as well as the utmost level of care compassion, and thoughtfulness along my journey. Every question has been treated with the highest level of respect and answered in a way that I could understand and process through to next steps. Trust me, there has been a lot of questions along the way and never have I felt worried to ask or that a question was silly. Raelia has always been honest about the odds but compassionate to me and my story, holding onto hope for me and being my champion, even when I struggled to see it for myself.
The Women’s Health Melbourne team, from Renae and Alex at the desk, who always greet me with a smile and by my name, answer all my questions on the phone, or find out the answer, working to accomodate my needs, through to Nurse Jean, who has such a heart of gold and shows such compassion in the IVF journey and helping to always keep positive, I couldn’t have asked for anything more.
I have recommended this team to so many people, friends, family and people I have met along the IVF journey and wanted to take this opportunity to recommend them to anyone reading this review.

We had such a great experience at Women's Health Melbourne. Dr Lew is incredible and very approachable. No question was ever too big or small. Her team were always friendly and professional as well as very compassionate to how challenging fertility journies can be. If we had to seek assistance in falling pregnant again, we'd have no hesitation in calling Dr Lew & WHM again.

I can't recommend Dr Lew and her team enough! They are all highly professional, compassionate and patient. This extends across the entire team. We are so grateful to everyone for giving us the gift of life and having our dreams come true.

I'm very new to the process of egg freezing and the lady who answered my phone call was quite rude. I simply wanted more information and she made me sound so dumb for asking questions! I think there are only a few fertility specialists in Melbourne, so they are not too keen on getting new people.

I can not recommend Women's Health Melbourne enough. Raelia and her staff are caring, thorough and kind. I found them all to be professional and informed at every visit. I would highly recommend Women's Health Melbourne

Highly recommended Dr Raelia and her team. Dr Raelia was very professional and has kind heart. I'm pregnant now from first cycle of treatment. A big thanks to Women's Health Melbourne.

My partner and I had an amazing experience and great success undergoing IVF with Dr Lew. Managing to conceive on our very first round, we were so grateful for her expertise and friendly bedside manner. Couldn’t recommend her more!

I have had such a fantastic experience with Dr Raelia. It's been a very long fertility journey for me, made all that more difficult by starting with a different organisation (Monash) and doctor. He didn't at all seem interested in helping me achieve my goals, it seemed to be about the money for him. It was so stressful and frustrating, I searched for a new doctor and was so lucky to have found Dr Raelia. She went over things the previous doctor had not ever mentioned, gave me other options. She has always been so open, clear, honest and is a real pleasure to deal with, she always made me feel comfortable and safe. I could not have found anyone better than Dr Raelia. Everyone I've interacted with through WHM have been lovely. Jean the nurse was always right onto everything for me, she was always prompt with her replies, I felt comfortable with her and she was a huge help. The ladies at reception are so sweet and helpful. We are in some tough and trying times and the way they have dealt with appointments is effective, safe, sensible and assuring. I cannot fault them at all.
I will say that during times where you are doing a cycle, in more recent times, it has been difficult to get someone from PLA or nursing team on the phone and you have to leave a message. I've got to Day 3 of my cycle a few times and still not spoken to the PLA team. The last cycle was the worst, it got to 4.30pm on Day 3 and I hadn't spoken to PLA which means no medication can be collected which means you can't do your cycle. That was very stressful. Having said that, I do know that the whole team were working frantically, they were extremely busy due to COVID and so many patients wanting to do cycles before IVF procedures are stopped. For many of us, we don't have time to lose on these cycles. So I can understand these were special circumstances. But as far as speaking with anyone from WHM, they have all been friendly and helpful and they certainly always do their best.
I was so much happier with the process through Dr Raelia and WHM than that with Monash. It was much clearer and easier to navigate. When I was with Monash, every time I wanted to progress, they threw a new step at me. Dr Raelia and team lay out the process step by step and it's very clear what needs to happen before you can commence any procedures. That was not the case with Monash, it seemed every time I thought I was ready to commence a procedure, they threw another step at me. They also charge over $300 for the counselling sessions, WHM do not charge any additional money for those counselling sessions. If you need to talk to someone at any time after the mandatory ones, they do have free sessions available, something Monash did not ever offer. The differences are huge, but the most important was Dr Raelia herself. She is always bright and happy to see you, I felt so comfortable and relaxed the second I met her. I would go to Dr Raelia no matter which organisation she was with. I have already recommended her to so many people, I could not be happier. When I had my miscarriage last year, I could see she truly felt for me, she was so kind. She celebrates your successes and mourns your losses. I could not imagine finding a better doctor than Dr Raelia. I do believe my success is because of her, I do not think I would be where I am today without having been with Dr Raelia. If you are a woman who's struggling with fertility or even just want to freeze your eggs, please do yourself a favor and see Dr Raelia. She is nothing short of brilliant!