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Wolf - Telstra Partner

Address 45 Victoria St, Warragul VIC, Australia
Phone +61 3 5622 3777
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-17:30
Saturday08:30-13:30
Website www.wolfstores.com.au
Categories Cell Phone Store, Cell Phone Accessory Store, Computer Accessories Store, Computer Consultant, Computer Support and Services
Rating 4.5 42 reviews
Nearest branches
WOLF - Telstra Partner — 17 Post Office Pl, Traralgon VIC
Similar companies nearby
Yes Optus — 41 Victoria St, Warragul VIC

Wolf - Telstra Partner reviews

42
Sort by: date highest rated lowest rated most helpful
Cheryl
23 May 2022 12:45

Absolutely wonderful help & support.great that you are a local store that we can physically come into for all we need.

Garth
25 April 2022 21:51

Great people always helpful. Outstanding level of service. I wish they had their own network. You can now use Telstra points in store for bonus gear. They also run their own monthly specials

Jenny
04 April 2022 10:00

Shae and his team, are always great to deal with.
Friendly and always helpful.
Erin set me up my new, Samsung galaxy zfold 3.
I love it! Thanks

Ronis
21 March 2022 2:55

Sold me new touch phone and then helped with follow up service when i came back more than once thank you

Renee
14 March 2022 8:31

Can not recommend these guys more! I came in distressed with an issue on my phone on a Saturday and they were so amazing to deal with they got my services back up and running so quickly they were brilliant!

Liz
28 August 2021 17:28

What can I say, WOW WOW the service is excellent best in town. I always send customers there I should have a share in it, the workers are all knowledgeable with excellent skills & customer service.

Stacey
05 May 2021 21:07

Every time I go into the store the staff acknowledge you, are extremely helpful and are friendly. They go above and beyond to help you. Best store.

Tara
03 April 2021 10:25

Omg such amazing service, Manon and the team always go above and beyond to help fix up Telstra's stuff ups! Wouldn't go anywhere else!

Robert
23 January 2021 15:01

Very friendly staff, keen to help, l've been a loyal customer for years because of their commitment to their customers.

Daniel
18 September 2020 21:55

I want a very bad experience with the employee Jayden, he was trying to sell me other IPhones when I didn’t want them and he basically refused to serve me as I had all the details to complete the transaction of getting a new phone. I would never recommend to anyone: (

Barbara
15 December 2019 7:38

The minute I walked into the store I was greeted with a smile and a welcome by Nick. I wanted a cache for a 3-day old Telstra-bought mobile ZTE Blade which had drawn a blank at Telstra in Warragul who said it only had covers for the latest mobiles.
Anyway, the store manager immediately found a perfect cover for me. No sign of derision to someone who knows nothing about mobiles, just fantastic service! The staff obviously love working there! We live in a black spot area and don’t get to use mobiles much so they aren’t a familiar part of our day. Thank you to Nick and the store manager who I didn’t get the name of (she was like a whirlwind), - you are all fantastic!

Janice
16 September 2019 1:14

The store and staff members present very well. I was approached and offered help soon after entering the store. Two team members displayed confidence in their brand and product knowledge, they compared two similar products which in turn gave me the confidence I needed in purchasing the right product for me. Very helpful and courteous.

Ron
16 August 2019 11:03

I have brought new mobile phone and set up the internet with them and also switched over our phones with them i went in today and brought a new phone for my wife asked them about the sim card they reply was just bring your old phone down and we will change it over at no time did they say would be a cost $40 later and my wife as still not got internet on her phone she did on her old one great a

john
11 July 2019 14:03

Amazing customer service, if I ever had a problem with them, which I highly doubt I ever would, they would be more than happy to resolve it in no time at all.

Debbie
20 May 2019 6:59

As usual I have always had fantastic, professional service and I was so lucky to have the delightful Manon help me in the store today! Even though she was extremely busy she managed to be available and patiently working my problem! After having trouble with my new I phone and car connection she had it sorted in no time at all, I can't thank her enough!

rosalie
07 May 2019 20:24

Great service and superb backup help. Thankyou Molly and Manon at warragul for your wonderful assistance in sorting everything out for me. You took all the worry of coping with an updated phone away from me. Thank so much,

Colette
10 April 2019 17:17

The staff here are fantastic.
Extremely helpful, friendly and knowledgeable.
You're not put on a waiting list to get attended to, they go over and beyond to help.

Vince
31 December 2018 9:42

Great care and communication, always helping yo improve my business and really friendly and helpful staff.

Dustin
21 December 2018 7:27

Excellent service, and went well out of their way to help with my needs. Awesome advice and genuinely wanted to help me get the best Value and outcome

Leon
11 March 2018 17:16

Lady was very helpful but the manager was very arrogant and rude when I needed help with a product. Felt like he didn’t want me in the shop so I left.

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