OCEANIABIZ.COM

What's a Name Embroidery Pty LTD

Address Shop 52, Kmart Mall Moonee Ponds Central, Moonee Ponds VIC, Australia
Phone +61 475 433 829
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-17:30
Friday09:00-17:30
Saturday09:00-17:00
Website whatsaname.co
Categories Embroidery Shop
Rating 4.9 39 reviews
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What's a Name Embroidery Pty LTD reviews

39
Sort by: date highest rated lowest rated most helpful
Dhanushka
14 July 2023 5:26

These guys are simply amazing. The quality of the embroidery is top notch, and the pricing is really competitive too. They give you their expert opinions on placement and use of colour which helps get your piece perfect. On top of all this they're amazing to deal with. No fuss or attitude, always warm and working with your needs. Couldn't recommend them enough. Really pleased with the results!

Christine
11 July 2023 10:56

Once again, amazing service love having my towels embroidered by these wonderful people.thank you once again.see you next time

Jacara
07 June 2023 2:40

Wonderful customer service. The website was a bit glitchy so on calling the store they placed my order and were super helpful in advising on the color and fonts. A timely turn around and the products are high quality. Thank you

ALICE
29 May 2023 11:37

I’ve had embroidery done here twice and Gabby and her team provided amazing service! I brought in an apron and chefs hat for my toddler and Gab gave great advice on placement and font for name embroidery.
Gab also helped me order 8 hats to be embroidered for a girls trip and went above and beyond with sourcing the hats I needed and gave suggestions for embroidery.
Highly recommend!

Liz
13 April 2023 5:06

Amazing quality and service. Highly recommend staff are friendly and knowledgeable. Amazing experience!

Alexandra
30 March 2023 20:19

The customer service is second to none! The colour I wanted was not available however they went above and beyond to work with me to find something suitable and the end result was amazing. Then I was unable to pick up the item and again, they worked with me to get it to the next day.
My partner loved it, thank you so much!

adrian
23 February 2023 0:30

I've been using What's A Name for the best part of 5 years for all my small batch local embroidery needs and they've always been fantastic. Service, price, attention to detail and communication all five stars. They've done some stellar work on jackets, t-shirts, beanies, caps and I'm sure a few other things too.

Gabby and Jacqueline I hope you can forgive me that it's taken this long for me to leave you a review.

Damon
18 November 2022 8:20

Great little shop with convenient free parking. They kept me informed the whole way through the process, are competitively priced and the finished product is awesome - exceeded expectations. Will be using these guys for my future embroidery. Thanks!

Belinda
23 October 2022 21:18

Walked past this shop. I was looking for a needle. I asked if they sold needles. They didn't. The lady who served me gave me some invaluable advice and also gave me one of her needles. Although I didn't use their service, if I was to need any embroidery, this would be the place I would use. If their embroidery is even half as good as the service it would definitely be a 5 star job.
Thankyou for your help. Much appreciated.

Lalita
13 October 2022 6:30

Exceptional customer service! Jacqueline was brilliant. I needed some hats engraved for family overseas and she went over and above to help me out, and our dealings were only over the phone and via texts. The final product was amazing, we LOVE it. She understood what we needed and her advice and attention to detail was brilliant. Thank you! Definitely recommend this business.

Anjulie
01 September 2022 21:31

Thank you to the lovely Jackqueline for the wonderful customer service!

I had placed a couple of orders on seperate days, and accidentally selected one order as pick up and one order to be delivered.

I called the shop and she processed the refund straight away. She was very lovely and just an over all superstar with great customer service skills!

thanks heaps! So glad I found the shop (since it is no longer at highpoint shopping centre)!

Richelle
18 August 2022 20:58

Great customer service. Ordered online same day pick up 2 hours later, fantastic. Robes are
top notch quality:) Thanks to the embroidery team️

Jack
04 May 2022 9:35

The team is so lovely and always do an amazing job! We would never look anywhere else to get our garments made:)!

Kevin
19 January 2022 23:03

Wonderful customer service! Gabs called and helped me with my colour selection for my thread and towels. The end product is fantastic, my friends will love their gift!

Erin
07 January 2022 10:13

Fast, efficient, friendly with great quality products at a good price, would happily purchase from the again

Paulie
10 December 2021 15:13

Words cannot explain my gratitude towards the kindness and brilliant customer service I received from both Mia & Jackie! These ladies are both absolute Gems! They are the definition of what customer service should look like! I wish I could rate them higher then 5. If you are looking for embroidery please look no further and visit these beautiful ladies!
Xx thanks girls. I promise I’ll be back with bubs! ️

Mitch
09 December 2021 16:31

I really wish I could give a higher score than 5.

This is genuinely a customer focused business and they have been nothing but amazing in helping me get my order.
Put the order in online at midnight and it was ready the next day at 2: 00pm.
They offered to gift wrap it for me as well as going over and above to ensure it was in discrete packaging.
I spoke with Jacqueline and we had absolutely brilliant in helping me out with everything.
Going over and above to help me get a surprise ready for my partner.
I could not have asked for a faster turnaround, better service or more customer focus.
Truly exceptional business.
I’ll be coming here again very soon for Christmas!

San
11 November 2021 8:40

Thank you so much What's a Name Embroidery. Your exceptional service is by far the best I have come across in a long time. My husband loved his Tony Soprano robe.made his birthday. Thank you!

Han
31 October 2021 6:09

Quick and amazing customer service, very impressed with my order and how quickly it was ready for pick up. I requested for a gift wrap and they did amazing on delivering it. Would recommend for future purchases!

Islander73
17 May 2021 10:59

Amazing service! Great product as well. Jacqueline is a champion and I highly recommend 'What's a name' Thanks again

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