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Western Skin Institute

Address 378 Main Rd W, St Albans VIC, Australia
Phone +61 3 9367 6648
Hours
Monday09:00-16:30
Tuesday09:00-16:30
Wednesday09:00-16:30
Thursday09:00-16:30
Friday09:00-16:30
Website www.westernskininstitute.com.au
Categories Skin Care Clinic, Health Consultant, Medical Center
Rating 4.3 47 reviews
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Western Skin Institute reviews

47
Sort by: date highest rated lowest rated most helpful
Faamoana
15 December 2023 21:10

Customer service and comms were great! Had skin tags removed and the entire service was smooth & not as painful as I thought. The staff made me feel super comfortable throughout. I would highly recommend Western Skin Institute to family and friends

ChikoPikafull
04 December 2023 23:27

I had the pleasure of being treated by Dr. David Chiang for my skin concerns, and I couldn't be more grateful for his outstanding care. His persistence and politeness throughout the entire process were truly remarkable. I highly recommend Dr. Chiang for anyone seeking excellent dermatological care. -David

costa
18 January 2023 1:06

Visited Dr David Chiang today for a skin check. He was absolutely wonderful. Made me feel so comfortable. I am covered in freckles and moles and he was very patient and completed a thorough check. Afterwards he took the time to speak to me and gave lots of information about my skin. I highly recommend Dr Chiang.

Gulfam
22 December 2022 0:43

Very professional and friendly staff. Doctor Is amazing, inspired and they done my minor surgery with great skills. I impressed

Beth
30 August 2022 3:59

I’ve been wanting to write this review for a while. I took my son here in maybe 2021 and he was placed on antibiotics and possibly a cream. I can’t remember the details. Neither worked and so after a period of time I called to take my son back in because his acne was getting worse. I was told the clinic would only be focusing on patients with cancerous issues. That’s all well and good, but why do this to existing patients? Do you realise that because of this we had to wait 6 months or longer to get someplace else just to see him? Why not just keep your existing patients and not take new patients that don’t display cancerous symptoms? Because of having to start over…his acne got so bad that he now has scarring. I just don’t get why you tossed existing patients to the side making them have to start again with someone new? My son only saw the dermatologist one time, but we had hoped we could get on top of his acne. Your clinic really did not help my son. Sad to say.

Jason Whiteman
05 August 2022 23:48

I recently had a couple of lumps removed at this skin clinic and I can't speak highly enough of dr Stephen and dr Milan and the nurse who made me feel comfortable professionalism and how they make you feel so comfortable and clearly explain each step, I'm currently down from Darwin and will definitely hop on a plane to go there if I have any problems in the future 5 stars isn't enough hats off guys greatly appreciate your professionalism deffently wouldn't go anyware else great place great service great people cheers Jase from the NT 5 STARS all the way

Katie
16 July 2022 17:58

Highly recommend Dr Stephen Lai! He is incredibly professional, attentive and caring. He’s very knowledgeable and I must say his skills are one of the best among all the doctors I’ve seen over so many years. He is very patient with me and explained things thoroughly. The nurse and reception girl are very friendly and lovely too. Could not be happier with the quality of service and care provided. Would recommend to everyone!

Tanya
02 July 2022 22:53

They fit me in with as I was diagnosed with a Squamous cell carcinoma and I started treatment within a week. Very impressed. Heading back for the next one!

Nicole
28 September 2021 13:39

Recently visited this clinic for yearly skin check and found all the staff to be very welcoming. Didnt wait long. Also a big thanks to Dr David Chiang was very professional and supportive.

Sean
24 September 2021 21:21

First class professional service all the time by all Doctors and Staff. Special mention for Dr Eugine Tan, he is the ultimate professional. Highly recommended.

salman
07 August 2021 22:31

Worst place, really bad costumer service.
Looks like all the reviews are fake. Unbelievably careless doctor specially Dr tan.

It was just one issue and it was acne, what do you mean 6 issues. Ridiculous.

Manting
21 June 2021 16:54

<SENSATIONAL Dr Tan and wonderful staff members! >

Dr Tan was so knowledgable and kind that upon seeing him for one consult, and use the cream he prescribed, my eczema was resolved in less than 3 days!

now I can go back to work!

Thank you so much Dr Tan and your wonderful staff members!
Thank you so much for blessing my life!
Thank you!

dat
12 June 2021 0:40

4 mths of medication only to have my skin issue return several weeks after stopping. I was then told i had delusional issue. I wish im hallucinating but he cannot explain the scar and wounds on my bidy.

Design
13 April 2021 13:18

Thank you Dr Tan for your amazing service. Patient & understanding, answered all of my questions and made me feel very comfortable. Worth every cent for incredible specialist care

Galaafataa
11 April 2021 2:08

I went to this place twice. For me and my daughter for fungi problem. Dr Tan is very helpful and caring professional.

Thomas
02 April 2021 21:38

Glad we had a quick response to make an appointment for my son, dr thoroughly checked on him and gave medication, he gradually better

Bronwyn
01 March 2021 6:32

Very professional service.
Dr. Tan is very knowledgeable and efficient while being caring and friendly.
Dr. Chiang is also very knowledgeable and caring.
Staff are all helpful too.
I highly recommend Moh's surgery at this clinic

Deb
31 December 2020 19:14

Very happy with the results! Before initial consultation my son was very quiet and did not like to go out because of his acne. After seeing Dr Tan his face has cleared and my son is very happy and is loving life and has no problem going out and socialising again! Thanks Dr Tan we are very happy

salman
23 December 2020 8:27

The worst doctor, just didn't listen any issues and gave some medication without any sense of responsibility. Looks like wanted to make 300$ in a minute

Info
14 December 2020 9:42

Highly recommended, I would suggest anyone to go see the Western Skin Institute, which provide exceptional service and assistance.
This organisation goes above and beyond with their clients and is without doubt an industry leader.

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