OCEANIABIZ.COM

Top Alterations & Dry Cleaning

Address Southern Cross Station, 3/99 Spencer St, Docklands VIC, Australia
Phone +61 468 608 799
Hours
Monday09:00-18:00
Tuesday09:00-18:00
Wednesday09:00-18:00
Thursday09:00-18:00
Friday09:00-18:00
Saturday11:00-16:00
Website www.alterationsmelbourne.com.au
Categories Clothing Alteration Service, Dry Cleaner
Rating 4 36 reviews
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Top Alterations & Dry Cleaning reviews

36
Sort by: date highest rated lowest rated most helpful
Michelle
01 October 2019 19:54

Very impressed with this dry cleaning service - my coat came out sparkling and looking like brand new! Thank you very much for your friendly and professional service! Would definitely recommend and go back.

Steph
27 August 2019 22:57

Amazing staff, great quality service, my go-to for all my dry cleaning and alterations! Highly recommend! All very friendly and know what they're doing.

Mike
06 August 2019 19:59

Expensive pricing, have to come back and pick up the second day.
Rude attitude when you ask question regarding possible defective alteration. For example, I asked "what if this fixing breaks in the future, can i come back and repair? " They said "it will definately not happen, that is non-sense"

Patrick
01 August 2019 11:24

Wonderful service! Have been a loyal customer for close to 3 years now and have always left beyond happy! Alterations and Hems are always perfect. Many thanks!

Matthew
29 March 2019 7:44

Excellent service. Friendly staff. I manage the Tarocash on Spencer St and we use Top alterations to tailor all of our customers suits. The alterations have always been done perfectly and quickly. Never had an issue the entire time we have been using your alteration service. Thank you!

Karolina
04 January 2019 5:27

Shocking experience. I dropped off my $400 brand new dress to get shortened. On the day of collection I arrived to be told that they lost the measurements and that they called me to tell me to come again. I checked my phone and they tried to call me half an hour earlier? I turned up a week later and the alteration was great however I noticed a big stain at the back of my dress. First they tried to tell me it was already there which it wasn't. Then they took it upon themselves to dry clean it. Again the day I was supposed to collect it they told me the stain didn't come out and when do i need the dress by again? Seeing this was 2 days before the wedding I had to collect the dress. I went to pick it up and they told me to come back at 4.00pm? They could have told me that over the phone? When i finally picked it up the lady was rude and couldn't wait to get me out of the shop. I wanted to tell all the customers there not to use their service but decided against it. Terrible place.

abbie
08 November 2018 8:30

I collected my coat to find the zip had been broken. They refused to take responsibility for this and refused even a partial refund so I could get it fixed elsewhere. Yes I now have a clean coat but both staff members have very very poor customer service skills, leaving me standing in the shop for 20 minutes without resolving the issue.

Aaron
20 August 2018 13:33

Always great service!
They usually have your stuff ready in a couple of days and will call you.
Also, they are meticulous with their work so you can be assured
that it's done well.
Thanks for the best service in the best price!

Vera
19 May 2018 20:58

Always great service and they are meticulous with their work. Just had my Chanel jacket taken in and very happy with the result. Highly recommended.

Apupuji
01 May 2018 2:41

Mahyo always sees this shop at Southern Cross but has never thought of stepping in. It is so random. People go to clothing places not the station for clothing requirements. Mahyo believes in owning own washing machine instead of taking suits and laundry from Werribee on the train to wash in Southern Cross station. Detergent is the best. Without it we will struggle to wash clothes. 5 stars for technology. Mahyo used to be Pharoh.

Jayden
29 April 2018 10:22

Super fast service.
They shortened a pair of my pants in less than 7 minutes.
I got some discounts too.
The best service I've ever had

David
04 March 2018 5:54

I used them once before and they were fine. I needed some trousers taken up and came on a Saturday (hours state 11am to 4pm) at 12: 15 and they were closed. The sign said they would return at 12: 25. I waited until 12: 30, but still closed. I took a walk and came back at 12: 40, still closed; did some shopping and came back at 1pm, still closed. This is very poor service so I will take my business elsewhere.

Lloyd
24 January 2018 21:28

Some of the worst customer service I have received in a very long time. Reminds me of being in Russia.

Anto
15 January 2018 10:29

Fast and very friendly tailors. I got some discounts but they could have given more. Overall excellent service.

Moudy
22 May 2017 15:22

Absolute legends! Was in a bit of a pickle, and it was deadset a reasonable price. Will definitely be back.

Campbell
15 March 2017 23:52

A centrally located dry cleaning venue that charges market prices ($3.50 per shirt) for a great same day service if provided before 9 am.

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