Tivoli Hi-Fi Pty Ltd

Knowledge, friendly and very helpful staff. An excellent range of quality sound and vision products. You can spend time in the store researching and asking questions without any pressure to buy or leave. Highly recommended if you are in the market for quality sound and vision systems.

I was after 3m factory terminated speaker cables which they had in stock. Plenty of good gear inside and upstairs

Many thanks to James, Tom and Matthew for setting up my B & W speakers, they are sensational, the service and professional way they dealt with me is nothing short of great. I have never had an experience like it, sorry your coffee went cold, we all were totally focused on getting the best from the speakers and Denon amp, objective achieved, many thanks

The pinnacle of customer service. Couldn't be more impressed with the after sale care provided by James and the team. If you're looking for hi-fi gear, this is the place.

I've been buying Hi Fi items from Tivoli Hi Fi for more than Forty years, and they still don't bar the doors when I appear or block my emails.

They have always been infinitely patient and polite, and will always offer constructive alternatives if I'm heading in the wrong direction.

The store set-up itself has always made it easy to compare any or all alternative.

I've just purchased a new Amplifier on-line.

Just as easy and reliable as going in store. You even get a follow-up call to check that you are happy with your purchase and advise of shipping.

I can hardly wait to do the fifty year review.

I don't usually buy second hand hifi in this case due to Covid 19 budget I purchased a Linn CD player. It works really well in my system and I thank James for his packaging and freighting effort.

I made an online purchase from this supplier and was completely satisfied. The item I purchased was despatched promptly and suitably packaged. A very good, trouble-free transaction for me.

Welcoming and knowledgeable service provided for a purchase not always arrived at easily: the subjective nature of sound. Looking forward to receiving a great set of speakers. Thank-you.

Fantastic service. Seriously if you're considering buying high end audio equipment go to this store, the staff respond to queries immediately and went above and beyond in making sure that as soon as the products I ordered arrived in store I received them within 2 hours delivered to my home.

Faultless service, easy to deal with. I purchased from interstate and James was keeping me updated during the purchase and delivery. James and will assume the staff are knowledgeable and courteous. Would highly recommend using.

Could not attend in person. Spoke to staff on the phone. Staff very helpful with my purchase and I look forward to making further purchases when this lock down is finished.

Outstanding service from a friendly and professional group. I’ve had great honest advice when purchasing and regular updates on my order. Just exceptional customer service. Highly recommended.

Really great service and advice from James. After discussion ordered a speaker at 1 pm and had it installed and working by 4: 30 pm on the same day. Cant ask for better. Also the price was very competative and the B&W speaker performs brilliantly. Thanks Team

Great service and advice from James @ Tivoli hi fi on my recent purchase of Dynaudio floor standing speakers and Electrocompaniet integrated amp. Highly recommend Tivoli and these brands.

I'm was super content with customer service at Tivoli. James (team member) was quick to respond to my emails and provided me with all the info I needed before purchase (Dynaudio wireless digital speakers). I got photos of the actual product before and after it was prepared for shipping.

Second to none.

Absolutely the BEST hifi shop I have ever been to in over 50 years. Always willing to be helpful truthful and great prices. Highly recommended. 10 out of 10.

Excellent service and competitive price. I ordered my cables from the Melbourne store and they arrived in Sydney the next day. Would recommend.

Thank you for supplying my new Cocktail Audio X45. I had been thinking about it for some time and partially through the assistance of James i was able to decide to buy it. I am currently loading it up with my music (this may take some time) and look forward a rewarding and pleasurable experience. Cheers, John

We recommend James Tranchina and the team at Tivoli Hi-Fi to anyone who is looking for the highest quality products and exceptional customer service.

In addition to his extensive understanding and knowledge of Hi-Fi components, James genuinely cares about the products he sells and ensuring that they are transported safely to the customer.

James went above and beyond to help us with purchasing a set of speakers which involved transporting them from Victoria to South Australia at Easter time during the Covid-19 Pandemic. James kept us informed during all stages of the process and called us 30 minutes AFTER the speakers being delivered to our house to ensure that they had arrived safely.

These speakers have been a long time coming for us, and we are very grateful for all the help and assistance James provided to us.

James was awesome, one of the best transactions I've had with a store in another state. Will deferentially be doing business again and again.