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The Royal Hotel Mornington

Address 770 Esplanade, Mornington VIC, Australia
Phone +61 3 5975 8555
Website www.theroyal.com.au
Categories Hotel, Bar, Restaurant
Rating 3.2 72 reviews
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The Royal Hotel Mornington reviews

72
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Annie
01 January 2024 20:58

Wow, wow, wow - fabulous to have this wonderful food, ambience and service so close to home in Mornington! Had a wonderful dinner at Walter's this week - every mouthful was delicious, loved the decor, and staff were helpful and always there when you needed them. Reasonably priced too!

Angela
23 December 2023 5:49

Enjoyed a lovely New Years Eve lunch with family whilst on holidays at a gorgeous establishment. Wait staff were attentive, food was plentiful and delicious. Wishing The Royal Hotel Mornington staff a wonderful 2024!

Tom
25 November 2023 5:46

For $20 the Parma would have been average. For $30 it was below par. And that's not how you make a pepper sauce, champ.

Vicki
15 November 2023 16:54

Dined here yesterday with a group of friends
Had a wonderful afternoon
The location, food and service was fantastic
The prices were on par with other eateries in the area, plenty of choices
The view was great
The staff were very attentive without being pushy one felt very relaxed indeed
Would I go back again definitely
Thanks to your team for making it a great afternoon

Murray
12 November 2023 5:51

A group of friends and I recently celebrated my wife’s Birthday at Walters Dining Hall.
The food was excellent and the service from Tim and the team was exceptional.
The complimentary sake bomb for the Birthday girl went over a treat
We will most definitely be back.

George
06 November 2023 19:39

Great place for a drink.
Some light snacks.
Sitting back and relaxing.
Frendly staff great service great food.
I'm happy to come back.

Helen
09 May 2023 9:01

Fifteen of us just finished my Mum’s 98th birthday lunch here. Shortly after we arrived my daughter needed to take some medication which needed a small amount of food. I asked the manager if it was possible to get a small piece of bread or a cracker that she could get quickly rather than waiting for all the meals to come. This is the reply I got:
“That is rather problematic as the kitchen is busy and we’re not in the habit of giving away food”
I was flabbergasted.
I certainly won’t be coming back.

Richard
29 April 2023 5:49

Terrible food. The steak was the worst cut of meat I have ever purchased, in my life. The chips tasted like oven chips and the peppercorn sauce just tasted like salty water. Don’t bother with this place unless you really have to. They could also do with trying less but better when it comes to staff.

Wendy
17 April 2023 17:10

A stunningly beautiful place to go.but went for dinner there last night. The food was good even though cold as they missed a meal for one at our table of four making the rest of us wait for the missed meal.
Also, I was horrified by the price of a 3 shot cocktail charging $13 a shot.a total of $39.00.for ONE DRINK - 1 shot Coffee Liquer 2 shots Bailleys over ice! A VERY SIMPLE MIXER! Then, in the making, the young lady behind the bar spilt one of the shots on the bench top, just to top of the experience!
I could have bought a Full Bottle of either liquor for that price.
I WILL DEFINITELY THINK TWICE ABOUT GOING BACK! I REALLY DON'T LIKE BEING RIPPED OFF!
OVERALL A VERY DISAPPOINTING EXPERIENCE!

Xcyte
08 April 2023 15:20

Service was fast and friendly. Food was disappointing at best. Both ordered steak, was small and tough as nails. It was almost an entree size serving. Hard to recommend the hotel as a nice dining place given our experience.

user
17 March 2023 1:04

Food was disgusting and a serious health hazard! Will never eat here again and suggest others don't. I ordered a chicken schnitzel which came out looking very unimpressive. Chicken crumbs were very well cooked on the outer layer. After eating a small amount I noticed chicken was raw! Cut further in to the middle to find completely uncooked, raw chicken! I returned it to the chef and was given no apology or explanation from him. A staff member approached and offered a refund. He apologised and explained the chicken was unfortunately not fully defrosted before eating! Now waiting to see if food poisoning kicks in. Do not eat here. Food is frozen, not fresh worst experience I have ever had.

user
09 March 2023 23:41

Had a birthday party for 20 people inside - very easy to book the meals and drinks - all came out fairly quickly - good meals for everyone - I had the beef short rib - very nice, but not many choices for gluten free and they wouldn’t change/ modify any dishes - e.g no gf and df desserts. Anyway had a great time and staff were helpful and pleasant. Very relaxed which meant we could just enjoy ourselves without too much checking up with the staff. Warm day and felt bit warm inside at times but lovely to see the sea out the doors.
Would go again - no problem.

Brodie
27 February 2023 19:27

The removal of table service within the dining service area was quite disappointing. Food is still good.

Francois
17 February 2023 7:04

We enjoyed a lovely lunch. Garlic/Mozzarella bread divine and the MtMartha Mussellbrook a must! Across the road from the beach too!

Sharyn
15 February 2023 0:09

What a great place for lunch!
We arrived without a reservation but the staff quickly went about organising a newly vacated table for us. We then ordered using the QR code system which was super fast and really easy.
We had the Vietnamese Chicken and Prawn Salad with Rice Noodles and the Barramundi with Chips and Salad (we chose the grilled option on the app as opposed to battered and fried). Both meals were absolutely delicious with the salad being a generous serve. Only issue we had was it would have been good to have maybe one more piece of Barramundi as that serve would not have been enough if we were not sharing our dishes.
Other than that we had a great time here. They were really busy but the staff were still friendly and very helpful.
Would definitely recommend this restaurant.

Bell
05 February 2023 7:33

Fantastic staff and location for my grandmothers 80th really appreciated the effort put in by the crew on the day thanks a bunch guys! Food was delicious and music was great!

Kate
31 January 2023 10:01

The Not So “Royal experience”. We visited the Royal last night after it being recommended to us, it had been many years since our last visit, and sadly we won’t go back after last nights experience. We had a table of 12 with 2 young kids and 2 international guests visiting us. We were sat directly in front of the kitchen and walkway to somewhere that had a constant flow of people brushing past us and staff lingering for food beside us. All 4 tables in that section were big tables of 10+ people, so it was extremely noisy, we couldn’t even hold a conversation which was very upsetting. Our booking was for 7, once everyone was seated with a drink we ordered entrees and mains around 7.30. The wait wasn’t too long but I would say by 8 we had our meals. However, they brought out all the food together, entrees were dumped on the table with our main meals at once. My main meal was missing, by the time I got it most guests had finished eating. Kids meals were horribly over priced! $16 for 6 cheap frozen nuggets and chips. Once they cleared the plates, we went up to order kids ice cream, around 8.50 pm I asked for just a single serve of ice cream as they were little and I didn’t want to pay $15x2 for their dessert option being ice cream with sprinkles and fairy floss. They were obliging and only charged $10 for 2 basic ice creams. Minutes later 8.55pm our German guests went to order desserts for the table as they wanted to shout us all desert as a thank you for hosting them for the past few days, and they were told “Sorry kitchens closed”! No warning from any waiters prior, and we had only just finished our meals as mine was forgotten. I was so shocked, I asked what appeared to be the manager why we weren’t advised kitchen was closing and why he took my kids ice cream order but minutes later not an adult order. He apologised and said kitchen closes at 8.30 for mains but desserts usually stay open for much longer, and he wasn’t sure why we were refused a dessert order and why the kitchen closed desserts without notice. He refunded my kids ice cream cost, and we all walked up the road to buy ice creams for dessert. Upon leaving we saw the front half of the restaurant both sides was basically empty all night and was nice and quiet! This is were us as a family trying to enjoy dinner together and actually hold a conversation and be able to hear could have sat! Not in a noisy loud beer hall environment.
The food was nice, we enjoyed what we ate, it wasn’t cheap and the portions for mains were very small. We are thin to average build people, but after eating mains we were all saying we were still hungry… but refused desserts.
The 1 star is for the taste of the food only. Going out to dinner isn’t just about the food, it’s about the enjoyment of the experience and having a nice evening together. For last nights experience for which the manager even said was a “shambles” to me, we give it a minus 5 stars. We left very disappointed, sore ears from the noise, hungry and very annoyed, it was a relief to walk out. The ice cream up the road was delicious

Tadas
16 January 2023 14:15

I don't write bad reviews but this time I have to leave my feedback. We came over and most of the tables were dirty. Around the tables rubbish laying around. Anyway, we took one table and moved the beer glasses to the side of the table. Staff is wandering around, leaving tables messy and no one bothers to clean them up until we asked. Also, asked the waiter to wipe the table as ants are running on it due to food left over. In addition, there was bird poo on the table as well. He came over with a dry tissue and swiped the ants. Left some spare and said if you see any more just swipe them away. Hence bird poo is still there. Nice! The food was not very good. The calamari was over-fried and had no flavor. When I decided to put some salt on the food the salt shaker was empty. Checked on other tables and found one which had some salt. Sadly that did not make my food taste better. My friends had their food which they did not enjoy at all. Prices are high and food does not meet quality.

Michelle
09 January 2023 2:58

New Years Eve 11pm we arrive after Main Street was like a sleepy town with not much open for a drink & a dance. To set the scene there was 3 of us women over 50 spending our first New Years Even on the peninsula. We head into the front dining room & bar to order a drink only to be told they are no longer serving drinks. We were sent down to the back where a band was playing (good band) and people were squeezed into this hot, not well ventilated low ceilinged room filled with very drunk people with no way of getting through the crowd to the bar and little motivation to enter this claustrophobic environment. Why did such a wonderful venue with several outdoor areas, the front veranda and dining rooms push people into a hot mosh pit! This made no sense. We existed the building and headed home. This was a very mixed message and a bad customer experience considering the venue and location. Who in the leadership team made this decision and was it made based on understanding who your customer is?

Jake
07 January 2023 7:38

Food and service exceeded expectations. Quick to have food delivered to top off a great experience.
Highly recommend

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