OCEANIABIZ.COM

Tennis Warehouse Australia

Address 200 Alexandra Parade, Fitzroy VIC, Australia
Phone +61 3 9021 2225
Hours
Monday08:30-17:00
Tuesday08:30-17:00
Wednesday08:30-17:00
Thursday08:30-17:00
Friday08:30-17:00
Saturday10:00-15:00
Website www.tenniswarehouse.com.au
Categories Tennis Store, Sporting Goods Store, Sportswear Store
Rating 3.9 39 reviews
Similar companies nearby
Tennis Click Store - Restringing Service Melbourne — 133 Peel St, North Melbourne VIC
Serving Aces — 644 Mt Alexander Rd, Moonee Ponds VIC
Tennis Only — 516 Bridge Rd, Richmond VIC
Prelli Tennis — 207/209 Victoria Parade, Collingwood VIC

Tennis Warehouse Australia reviews

39
Sort by: date highest rated lowest rated most helpful
Charlie
28 December 2023 22:44

Big range of tennis racquets to cater for all ages and skill levels. Top quality at very cheap prices.

Ashton
04 September 2023 10:00

Just wanted to give a shout-out to Steve at Fitzroy Tennis Warehouse. I have bought multiple racquets from here and every occasion he has talked me through all the specific nuances of the racquet, broken down in amazing detail all of the possible string and tension options for that racquet and he’s even pointed me in the direction of hitting partners and a pennant team. This level of customer service will keep me coming back to Tennis Warehouse whenever I need anything tennis.

Danielle
30 August 2023 23:49

Bought two racquets, Matt and the team helped with me the selection and did a restring on one to put in better strings. Great service and fast turnaround. Would recommend!

William
24 July 2023 6:15

Great place to buy a racquet!

Friendly staff.

Location is a bit hidden, have to walk through between two warehouses, but at the end you'll find it.

They have a great little strip to test demo racquets inside, with nets and radar. Highly recommend.

Oliver
08 May 2023 16:34

I recently had the pleasure of shopping at Tennis Warehouse, and I was blown away by the level of service I received. From the moment I walked in, the staff went out of their way to make me feel welcome and cater to everything I needed. They were knowledgeable, friendly, and genuinely interested in helping me find the products I was looking for.

What impressed me the most was their commitment to going the extra mile to find the things I wanted. When they didn't have a specific item in stock, they took the time to search their inventory and even reached out to their suppliers to locate it. I felt like they genuinely cared about my needs and were willing to do whatever it took to meet them.

The store had a great selection of tennis gear, and the staff was able to provide excellent recommendations based on my level of experience and playing style. They were patient and thorough, taking the time to answer all of my questions and ensure that I was satisfied with my purchase.

Overall, I highly recommend Tennis Warehouse for anyone looking for exceptional customer service and high-quality tennis gear. The staff's dedication to meeting customer needs and going the extra mile truly set this store apart. I can't wait to shop there again!

Christian
17 December 2022 13:40

Very friendly staff, everyone was extremely helpful and professional.overall just great customer service!

Satbir
08 November 2022 13:42

Very poor shopping experience. No one is interested in explaining anything and don’t care about your business. Spend nearly $400 in Head tennis racquet but got a service less than $10.never visiting again…. Rather go to a shop where they genuinely interested in you and your business

Kevin
22 April 2022 1:31

Brought my kid in to buy first racket and the sales guy wasn't approachable at all and couldn't be bothered to serve nor ask. When I finally approached to ask for some advice, he had a "either you can afford to buy $300+ rackets or don't bother asking me attitude" looking away even before finishing speaking. Don't bother bringing your kid in to buy a tennis racket from here.

Matt
15 April 2022 4:14

A Disneyland for tennis lovers.
A wide range of products and with reasonable price.
Prefect customer service, Friendly and knowledgeable staff.
110% recommended and for sure the only place where I will go to buy my tennis stuff (either in the shop or from their website)

Doug
28 March 2022 12:17

Nothing but great service from Tennis Warehouse Australia. More amazing when you know that they are in Victoria and I am in Queensland. They have always ensured that goods are sent on time and very helpful even with minor purchases. Could not recommend them highly enough for customer service. A pleasure to deal with over the last 8 years. Thanks guys.

Jake
23 March 2022 1:21

I love the fact they have a hitting area to get a feel on the racquets.

I bought a speed mp a month ago elsewhere which I had play tested, whilst I was hitting decent with it I found I had to overcompensate on the spin.

Trying the new speed pro that just landed wow this racquet was massively better. Hitting on the wall there gave me the confidence to purchase it.

I had so much time to analyse it and even changed grip size.

By the time I hit the court for my next match I pretty much dominated and hit shots I haven’t hit in years!

Highly recommend anyone who hits with power to try this 18x20 string pattern in the new speed pro.

David
19 March 2022 4:41

Would of been nice to have been served today, I understand you were busy, not even a hello. Decided to test a few racquets myself and almost purchased, then decided to walk out and spend my money elsewhere.

Xavier
11 March 2022 10:15

Took my typical tennis racquet in that I’ve been using for years. Apparently it couldn’t be restrung because it won’t fit their machine. Clearly the skill to do it manually is lost on these staff. Another business with minimum wage and unskilled workers cutting corners with robots. Stick with your local tennis shop.

olivia
21 June 2021 5:45

The customer service was not good to be honest. I walked in and no one said hi to me and they were all doing their own stuff at the counter.and when I checked out, they were still doing other things and took a whole minute to realise I was in line.sad.

Katarina
05 June 2021 17:15

Absolute pleasure to shop in Tennis Warehouse, online or in person. Extraordinary friendly and experienced staff. Best customer service. Brilliant selection of items, reasonable prices. N 1 in Australia!

Thank you very much ️?

Paul
24 May 2021 19:09

Not bad place, friendly staff, but they need more stock, so stock up guys, l am sure USA has the stock for you to purchase for us here in Australia.

Vesna
03 May 2021 1:34

Recently literally ran to your shop as it was 3 o'clock on a Saturday closing time, it was very kind of the guys to still let me & my son in to buy him a new Tennis racquet. With the help of your staff member we were in & out in a few minutes.
Appreciate your kindness & thank you

Charles
25 April 2021 10:58

Purchased a Spinfire machine recently. Anthony was fantastic in taking the time to talk me through the two top contenders and their features (Lobster being the Rolls Royce in pedigree but Spinfire with additional functionality at the same price point). Very happy with the front door engagement and sale process and Anthony was accommodating in negotiating a fair deal for a package with a five year warranty. The machine arrived swiftly but had an error in the ball feed sensor. Zul from the Technical department was extremely responsive and after a little trouble shooting arranged for a replacement immediately and kept in contact till it arrived. Have only used it a couple of times and overall happy with the product though some calibration/consistency issues on drills may need sorting out once I am certain of a pattern that I see developing. The customer service, accountability and responsiveness of Anthony and Zul at TWH was exceptional and well appreciated. Thanks!

Tony
19 July 2020 20:22

Exceptional service and product knowledge from Wes and the team. They went out of their way to make sure we got exactly what we needed. Combined with great prices means we will coming back again. Can't recommend highly enough - never getting ripped off by the big chain sports stores again!

Oliver
05 July 2020 7:30

Very helpful! I was shopping for a tennis raquet and some tennis shoes and was in and out of there in 30 minutes. Also the man helping us was very helpful.

Add review