Telco ICT Group

Highly recommended! I've been with Telco ICT for five years, and their customer service is top-notch. Their IT support knowledge is excellent, and they always go the extra mile to assist their customers. A fantastic experience overall!

Absolutely impressed with the efficient IT support provided in Melbourne! The IP phone system they set up is a game-changer, offering seamless communication. They swiftly resolved all our issues with no fuss, saving us valuable time and effort. Highly recommend their top-notch services for hassle-free solutions!

Kate and Matt were really helpful. They respond quickly to our proposal. Happy with the it support from the technical team so far.

I have the peace of mind that someone proactively is looking after it support while I busy in attending the meetings.

We were referred by our friend and they didn't disappoint. They installed our nbn phone system and also trained us. Thank you for your services.

We have been dealing with them over 8 years. They are extremely approachable, courteous, helpful and prompt. I highly recommend this company for any business owner who are looking for a reliable IT support and telco provider.

Great service provided always from TelcoICT.
Abhi and Raj are truly professional and they tackle the problem quick and spot-on. Highly recommended.

Abhi Has been a great help to us for nearly 15 Years. I have no trouble in recommending him to any business. He make dealing with Telstra easy.

Robbie Beaton
Doyles Bridge Hotel

Ron Clarke and Sons had immediate response from Abhi Re faulty phone line…problem fixed within a small time…Thank You

Our business engaged Telco ICT as our IT service provider and telstra VoIP phone system. These guys are very professional and respond quickly for support. Excellent service as we will continue to use them.

Great company to deal with prompt attention each time; every time. Especially during COVID testing everyone's resources; Telco ICT have been great to work with

The team at Telco ICT have been a refreshing change in comparison to our past dealings with other telecommunications organisations. The staff have demonstrated exceptional customer focus and have engaged proactively in every facet of the process from scoping the technical requirements right through to delivery, but most importantly the after sales support. I strongly recommend them in light of what they have provided my company and only wish I had found them earlier.

Being a Medical Centre, we have used a number of IT support services in the past and Telco ICT has been an absolute stand out. They are professional, helpful, courteous, punctual and Raj is an absolute pleasure to deal with. They are even happy to answer our IT illiterate questions and we don't feel silly, which is always a bonus. We would highly recommend them to businesses looking for a reliable and professional IT support service.
The Integrated Medical Centre - Practice Manager

Telco ICT managed our tricky transition to NBN both phones and internet very smoothly.
Their Tech was very knowledgeable and respectful when he attended. I would recommend them to a business who needs to manage the NBN.

Since Friday last week, my iPecs phone system stopped working in the middle of the day! I spent in total 6 hours on my own personal phone to what felt like Telstra Business Department after Telstra Department after Telstra Business Department, and roughly around 15 different Telstra Business employees with absolutely NO solution and just being passed around.
Monday morning I got in touch with Dora at Telco ICT, and she sent me out Raj that afternoon! When Raj wasn't able to fix the issue, he organized for Mac to come in the next morning! And what a superstar Mac is! His work is quality, and safe & cant be faulted! Our small business could have suffered tremendously without our phone system, their prompt and professional team are definitely highly rated! Thumbs up from us!

Telco ICT has been looking after our IT support for the last 2 years. The support has been fantastic.very responsive and knowledgeable team that know their products and will help you in every way they can.

Their team is outstanding. Abhi and his team have been fantastic in assisting me getting new workstations, server for our practice software, sharepoint and new ipecs phone system. It has been great for our medical practice.

I deal with Abhi most of the time, Cost effective to taking care, they provide all in one solution.

WOW! I have been a client of Telco ICT for over a year and have enjoyed their friendly professionalism and assistance helping my business transition to NBN from a Sales & Support perspective.

Yesterday's Technical Service, however, was above and beyond any tech service I've ever received. Ever.

After spending 5 days dealing directly with Telstra Corp to sort out our phone lines and Internet which unexpectedly went down and getting no resolution despite approx 20 hours of wasted time either on hold or speaking to someone who couldn't help, I spoke with the team at Telco ICT who instantly understood my frustration and stress, and took control of the situation.

The team, specifically Kunal, Leon & Leah worked after hours directly with Telstra to diagnose the problem, and arranging a solution to be put in place.

I cannot recommend this team more - if you're one of the many customers who've experienced ongoing poor customer service from Telstra Corp, I highly recommend engaging Telco ICT for your needs, especially Tech Service and they will handle it all for you - meaning you can focus on running your business.

Sarah Farley (Owner - Jepson Automotive Services, Geelong, Australia).

Holgate Group has worked with Kunal Jasani from Telco ICT for over 4 years now. Kunal customer service is exceptional. No problem is too big or too small. Kunal and Telco ICT have supported our current infrastructure with upgrades and has helped us to move to NBN with the main hotel. Kunal and Telco ICT were able to further assist when we built our new Brewhouse. Kunal is professional and will respond promptly to all queries and requests.