Ted's Cameras Southland

Went in for family passport photos and the service provided by Sean was absolutely first class, highly recommended

Too long for photos to get developed 4-5weeks.go local instead of big chain next day normally

I have always purchased from Teds, usually Chadstone, and Online chat was helpful today but when calling the Southland store regarding product information the sales person was abrupt and annoyed with questions regarding a product.

The worst customer service. The staff was extremely passive aggressive. He treats you as if you’re wasting his time, highly UNrecommended.

I just buy my new camera and I meet Dan, the seller, he gave to me the best advice possible and help me a lot for my decision. I feel me very glad, so thank you so much! And I recommend this place to everyone

An easy 5 star review.

So happy I called Ted's Cameras Southland last Friday. Spoke with Peter who was excellent over the phone, knowledgeable and explained the options for photo albums detailed a huge selection in store.

I was so impressed with the photo album I purchased three more today.

Peter showed me and assisted in producing the first in store digital photo album and assisted me with the other three when needed from the self service.

Peter taught me well and demonstrated exceptional customer service, support and care along with providing experience tips and approach to develop an outstanding end product.

From one phone call to multiple in store orders. I will be back and will recommend to everyone.

Peter should be commended! Exceptional service.

I won't be doing online photo albums and will be doing all my photo business ane production with Ted's Cameras Southland. Well done Peter!

Thank-you so much Sean for the excellent customer service! We can’t thank you enough. Extremely helpful and great store.

I have had the worst experience with the manager named Sean who had my film developed. To start with, I put in my film many weeks ago and hadn’t received any emails updating me on the progress of the film development so I called the store and Sean basically attacked me as soon as he answered. He then proceeded to tell me my entire roll of film had been overexposed which was a complete surprise to me. This was no fault of my own. I expressed my dismay over the phone and he offered a refund but proceeded to yell at me and said he has no time for customers like myself who have had a bad experience. I am seriously still so shocked and shaking from that phone call. I will NEVER be returning and would never recommend this store to anyone again. The men who work in that store are genuinely the rudest individuals I’ve ever come across in my life.

I asked for advice on accessories for my camera, the salesman was a perfect example of someone who loves their work and has a wealth of knowledge. What I wanted was a little beyond my budget but when I have the funds, I WILL be back and hopefully be served by him again.

Excellent service & he knew what he was talking about so I strongly recommend everyone go there for all your camera needs.

Awesome and helpful staff. Really appreciate your help and had exactly what I wanted, thank you A+

I came in today to have my passport photos taken.

I was served by Vanessa. It was such a pleasant visit and she did it all super quickly!

Vanessa made fun small talk and asked questions about our future travel plans. She was an absolute delight to speak with and supported us with all our queries!

Thanks again Vanessa ️

Excellent service, the staff were so helpful especially as I am technologically very poor, I could not manage without them. They should really charge more as the cost is inadequate for the service given.

Always Great service and knowledge from the team at this store. Chris was very helpful and very well informed when answering my questions and even offered some excellent tips when operating the camera and the options available.

I had some photo.prints done which I have to say is the worst quality prints I have ever had done. The colour was so far out and the quality sharpness was that bad they didn't look real. Had them reprinted at Kmart which looked good - took them back up.to show them at Ted's being such a clear difference and they were less then interested. Don't waste your time with this lot when in comes to photo prints.

Alex was exceptional - I’d forgotten a gift & was in a rush to get it for this morning. I never thought I’d get something great done - but Alex actually block mounted a special photo for me in just minutes. Friendly, professional & great job. You saved the day today Alex, seriously…thank you!

Dropped off 2 disposable cameras, i was told it will take between 2-3 weeks to get them back, it has now been 4 weeks and I’m still waiting!

All three sets of passport photos we had made were rejected. Big fat fail for a Photography Company. Can't recommend.

We went to buy a camera, Ricardo one of the store person assisted us.he was very helpful calm and very friendly. We couldn’t select between two cameras he was very patient and helped in comparison.

The team are always friendly, helpful and knowledgeable. They are willing to spend the time to find the best possible solution for any issue or project. You can buy lots of things cheaper online, but don't get the peace of mind that comes with face to face contact in a dedicated specialist shop.