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Technetics Data Recovery Pty Ltd

Address Level 2/200 Gladstone St, South Melbourne VIC, Australia
Phone +61 1300 880 636
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-17:30
Friday09:00-17:30
Website www.techneticsdata.com.au
Categories Data Recovery Service
Rating 4.9 61 review
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Technetics Data Recovery Pty Ltd reviews

61
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Damien
22 July 2021 1:47

Technetics were incredibly responsive to my urgent request and were very good at communicating at each step of the process. They did a fantastic job at recovering as much of my data as was possible. Highly recommended.

Sharyn
15 July 2021 15:21

I cant speak highly enough of the team at Technetics Data Recovery. They were professional, responsive and easy to deal with. From the very first phone call, Renee made the whole process simple and seamless. A big thank you to the team at Technetics Data Recovery for recovering my data & photos.

Michelle
24 June 2021 15:52

If l could give 10 stars to Technetics, l would!
A very professional company who provided amazing service, great communication (thanks Renee!) but best of all, full recovery of my data!
Nothing l can add except Technetics Data Recovery are the guys you MUST use when you need help with your data. 10 stars!

Anna
18 September 2020 22:25

Dear Nic

Just wanted to let you know that I was able to recover everything that I needed, and everything else I didn't need - so that is 100% recovery.

I wanted to let you know how grateful I am to you and your engineers.

I was incorrect in suggesting that I needed the file to be stored as a "backed up" file. In fact, after speaking to Apple Technical Support, it worked out better that the recovery was stored exactly the way that your engineer had stored it. Turns out that it is possible that some of the files that were in the mix could have been harmful to my computer possibly being the reason for the failure in the first place.

So, just as you suggested, I patiently moved each file that I needed, to the location that they needed to be in.

Additionally, your engineer was also able to recover my programs, and just as easily, I was able to also move them into the relevant program locations and are working better than before.

I was initially concerned that it was never going to be easy because of using both Apple Applications AND Parallel Windows Applications and programs, however, you and your team have excelled beyond belief.

For customer service, professionalism, friendliness, politeness, care, promptness/turn around, intelligence, cost, overall satisfaction is 10/10!

Thanks so very much!

Michael
18 September 2020 8:55

When my laptop shut down forever I was anxious about recovering my hard drive data. I phoned Technetics and was given a detailed quote and estimated time for data retrieval, which I accepted. Everything worked smoothly, to schedule and cost, and communications were clear and friendly at all times. Nick was helpful and wanted to be sure I was completely satisfied - and happily, I am. Highly recommended, 5 stars!

Sarah
03 August 2020 17:05

I don’t usually write reviews, but I received incredible service from the team at Technetics Data Recovery and I wanted to show my appreciation.
I am a photographer, and had my entire portfolio of images on a portable hard drive when it died. I was devastated as I thought my hard drive was damaged to the point it could not be repaired, but then someone suggested that I go and see Technetics so I paid them a visit.
Nic kept me in the loop and informed on everything that was happening throughout the entire process. The regular updates kept my nerves at ease, and I knew my hard drive was in safe hands.
I am so glad that I put my trust into Technetics as the team were able to successfully retrieve the entirety of my data. There could not have possibly been a better outcome for me.
Thanks Technetics

Eoin
25 June 2020 11:47

As someone without much knowledge of hard drives etc I was really struggling when my external hard drive was accidentally wiped. It had all of our family photos from the previous 15 years.
I had previously gotten a "professional" to fix it but they got about 5% of the data back.
I decided to try technetics as they were quite close by to where I lived and I was not disappointed.
Within a day of leaving the device in I was told that they had found a huge amount of data and were confident of retrieving most of it. They delivered on this promise and within a week I had virtually all of my data back.

Kevin
23 June 2020 13:27

The guys were excellent to deal with especially when I was really stressed out when I first walked in.
All the data was recovered and the finished it few days earlier than expected. Nicholas explained the whole process and kept me up to date through the whole time, thank you very much. Great experience in an otherwise nervous and tense period of my life ️

Angela
20 June 2020 19:17

I was very impressed with the staff at Technetics from front reception staff to the help and customer service of Nicholas Dee who explained the recovery of my data. Overall it was a good experience and although not all my data could be recovered, I was given a discount which I was grateful for. But customer service was excellent.
Thanking you,
Angela Arvanitakis.

Andrew
25 September 2018 9:31

Callum and his team did an excellent job at recovering our clients` data while remaining professional throughout the entire process.

Theo
13 May 2018 22:00

Bad 1st hand experience. Technics Data Recovery gave me a low quote over the phone. I left my drive for a formal quote that came in nearly double the original price. I couldn't afford the price so I picked up my drive. Turned out it was left partially stripped down with missing parts. They denied all responsibility and left me with nothing. Can't be trusted with valuable goods!

Tim
29 December 2017 3:01

I'm very happy with service provided. Rapid data recovery, reasonable price and great customer service.

Mark
20 December 2017 5:34

Many promise. Few deliver. If you need your data recovered fast I strongly recommend you give Technetcis Data recovery a go.

user
30 November 2017 4:58

Clear, honest communication and excellent prompt follow up. Also appreciated the follow through with my consultant. If I find myself in this situation again, which I hope I don't, I'll be back!

David
08 November 2017 4:53

We are so grateful that Technetics team helped us indeed and the service is great that we will recommend to others for future business without hesitate.thanks so much and all the best wishes
david chu from gew group pty ltd

Anne
16 May 2017 15:24

Technetics were recommended to us by a colleague and we have been thoroughly impressed with the service from start to finish. Fantastic communication and delivered what they said they would.

Sue
16 May 2017 4:44

Thank you Technetics. The process was efficient with good communication from Simone. The data recovery, in my case, was successful and my new best friend will be "Back-up".

William
02 May 2017 10:59

Very professional operation, managed to recover all of our sensitive data and provide a thorough and detailed report.

Belle
01 May 2017 14:38

Recently my portable hard drive crashed with everything on it. To say I was devastated is an understatement! I took my hard drive to another company, who were unable to retrieve any data due to the severity of the crash. As anyone who has experienced this knows, it is a dreadful feeling. They did however, recommend Technetics to me. I spoke to a lady on the phone who was extremely helpful and talked me through the initial process. I was then contacted by Jake and the team within 2 days and they were able to give me a quote and time frame, with confidence on retrieving all my data. In just over a week, I have my hard drive back, with what appears to be ALL my data! I am extremely grateful to everyone involved (particularly Jake and Simone) for keeping me up to date with the process, for answering all my questions, and most importantly, retrieving all my data! That's 10 years of teaching work, photos, uni work, music.you name it, all back securely with me! Even though I am chalking this up to an expensive lesson in backing up (which I will be doing regularly from now on), the money spent was well worth the outcome, and the customer service was fantastic. I cannot thank these lovely people enough! I hope never to need them again (now that I will become a backing up expert, fingers crossed), but should the situation arise, I would not hesitate to go directly to Technetics.

Sandra
19 April 2017 14:09

Have needed them twice. Both times the majority of files were recovered from different types of storage. Constant communication, prompt and efficient.

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