Surrey Street Family Clinic

I have had medical issues my whole life and have always felt no doctor ever made an effort to help until I had the pleasure to meet Dr Assuncion. Coming to this practice has changed my life from a health perspective and I can only say thank you for the help and support you have given me.

So happy I found this place. Every doctor I've seen here has been great, especially Rebecca and Jess. I come here even though I've moved a little further away. Very well organised and always follow up. Definitely going to be my regular GPs for the long term!

Exceptional service, empathy and connection from Dr. Darren Asuncion. He actively listened and shared his own personal experiences to relate, educate and empathise. Great outcome and highly recommend.

On Monday night my daughter came down with a high fever and her tonsils became swollen so I called around a number of local GP’s very distressed looking for a script for antibiotics before the chemist closed. I called Surry St and spoke to Kasey, she was very compassionate and even though I was a new patient she took my details and said she would see what she could do, within 10 minutes I had a call to head down to see Dr Jenifer Who was lovely and checked my daughter out thoroughly and gave me a script. Thank you to Surry St clinic for going above and beyond for a new patient in such a short time frame - it made all the difference to a stressed Mum and helped get my daughter better quicker. Highly recommended.

My husband and I have been attending this clinic since opening
Very professional and caring team.
Opening hours terrific.

The receptionist here are terrible I’ve tryd booking twice now and hung up the phone furious at the service from the snooty child on the phone. Would go as far as saying she’s the WORST human I’ve encountered in the medical service industry. I should mention that both incidences where dire stakes re my health and well being and the compassion was zero from that peice of #%*%

We used to see Darren in Somerville, when he opened his own practice in Mornington we didn't hesitate to change practices. Every one of the doctors at Surrey St are through, compassionate and really care about patients. The reception staff are really beautiful too. Gone are the days of the old Doctors office and welcome to a stylish, tranquil, spotlessly clean clinic. Thankyou Darren, you are your team are amazing.

1 hr ·

Terribly unprofessional. Zero Stars. Dr. Bianca Carrol made the receptionist call me and cancel my appointment as she 'won't take me on' as she has met me before and 'couldn't establish a relationship'.

I have had one appointment with her last year, and I did everything she wanted except the invasive unnecessary surgery she demanded. I made it clear I would and could fix that myself - which I DID; with medical grade hydrogen peroxide. Very glad I didn't take her advice.

So, if you are extremely knowledgeable about health and question their methods, you may be asked to 'not come back'.

Not even sure if that is legal.

Big thumbs down for the Surrey St Clinic.

This practice is the gold standard in Family Medical Care! Clean, professional, attentive and always friendly.we are very pleased. I was so VERY tired of condescending GP’s, thankfully I found Surrey Street! Keep been outstanding, do not ever get complacent Darren & The Amazing Team @ Surrey Street! Special mention to Rebecca & Bianca - beautiful hearts!

They have been incredible from the first appointment. Attentive, thorough, kind and a great manner about every doctor we’ve had there. Can’t fault them

I love the care that Dr Carroll gives to our family.
Awesome GP that has good bredth of skills and knowledge.
We are very lucky to have her skills within our community

I highly recommend Surrey Street Family Clinic. I was able to see a GP within half an hour of phoning to make an appointment and Dr. Asuncion was fantastic; very professional, thorough and great with patients. It's also a new clinic and is bright and fresh and modern, with good parking facilities.

Best clinic! As a student nurse I have to get a whole lot of vaccinations, these guys are so helpful in guiding me in my appointments, teaching me about the vaccinations and giving me the most professional and caring treatment! They really go above and beyond the standard care so I highly recommend! The RN there is extremely nice as are all the doctors.

I was a first time visitor to the Surrey Street Family Clinic today and I have to say it was hands down the best experience I've had in any clinic to date.

My 2yo boy is crook and despite being fully booked they managed to find time to see him on a Sunday within only a couple of hours of me calling.

When we arrived Mel introduced us to the immaculate, clean, modern kids corner and asked if Zach would prefer to watch the wiggles or Octonauts, then we were both given complimentary bottles of cold water while we waited for the doctor!

It was only a short wait and when Dr. Asuncion became available he was extremely caring, patient and thorough in his diagnosis, explanation and treatment plan.

Surrey Street is easily the best GP clinic on the Mornington Peninsula (quite possibly Victoria).

Darren and Mel - you guys are true leaders in your industry and I wish you every success. You absolutely deserve it.

Darren and the team are fantastic. Friendly, professional and thorough. Very fancy medical centre inside and out.very well done. Keep up the great work!

An excellent clinic with friendly, caring and knowledgeable doctors and lovely reception staff. I highly recommend this clinic.