Red Rooster
Address | 113 Matthews Ave, Airport West VIC, Australia |
Phone | +61 3 9330 4617 |
Hours | 10:00-22:00 |
Website | www.redrooster.com.au/locations/airport-west |
Categories | Chicken Restaurant, Chicken Shop, Fast Food Restaurant, Restaurant |
Rating | 2.7 52 reviews |
Nearest branches Red Rooster — 247 Mickleham Rd, Gladstone Park VIC Red Rooster — 1445/1451 Hume Hwy, Campbellfield VIC Red Rooster Coburg — 401 Moreland Rd, Coburg VIC Red Rooster — 483/485 Ballarat Rd, Sunshine VIC |
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Similar companies nearby Chicken Natural On Charcoal — 696 Old Calder Hwy, Keilor VIC KFC Tullamarine — 205 Melrose Dr, Tullamarine VIC Nando's — 212A / B/29-35 Louis St, Airport West VIC KFC Niddrie — 91/101A Keilor Rd, Niddrie VIC |
Red Rooster reviews
52Chips were okay, but the burger was dry and limp with unmelted burger cheese, very poor effort especially for $16. No fried chicken avaulable so was offered a tiny fillet (after paying). All in all very dissapointing. Service was efficient but not very welcoming. Will stick to KFC.
We have been ordering from this store and the fried chicken is usually great. That’s why we stop visiting kfc and start ordering from RR. But this time, we ordered online delivery instead of takeaway. The fried chicken is super salty and dry, unlike what they usually serve. They are probably leftover chicken. We will still visit RR, but won’t visit them in the day. Would appreciate it if you can control the quality (be consistent), this experience can turn a new customer away.
Update: I visited again today at night, fried chicken is still dry but not salty. And they gave me freebies, which I am very satisfied.
Very slow service here was only 1 staff member out front and doing drive through. She was friendly but so slow.
Visited on a Sunday night and it was empty. The service was quick. Food was fresh. However the entire floor was freshly mopped (wet) and it was quite far from closing time.
The male manager on today is probably the most difficult person I've ever spoken to. The ubereats app was malfunctioning and couldnt change chips to a large. I rang to problem solve, proposing ill just pay more for something like sauce and just to not include it in the bag. He said he cant because stocktake would notice the extra chips of a large compared to a small.and there is literally no possibility he can think of at all to get us to a large chips. Level of problem-solving skills low
Extremely ordinary - dry / tasteless chicken. Slow service - priority is only on drive-thru customers.
I could have made my own roasted chicken in the time it took one of the girls to put gravy in a bag
Charged me for a burger and a pack, didn't give me the burger at all. I ordered inside the store too, poor service
OMG where to begin, the food #horrible, the service #horrible, my burger had no special sauce which i asked for. #fireeveryone #yoloSWAG.p. S James is so cute, give him a pay rise ASAP. MWAh.
HAPPY New year everyone 2013 HERE WE COME. YOLO B=D
Im so so disapointed. If there was a zero star they would get it. Worse dried chicken with no more then 10 chips in the box. Pathetic.
Great customer service, food was freshly cooked but wayy too salty! I ordered the Big Red Chicken Feast, with extra Red Hot Chicken on the side. Every piece of chicken was so salty (more a comment on the recipe than the location, Red Rooster Sunshine was also just as salty).
Never go their again service very slow you get some chicken with your serve of salt. Everything over salted
Ordering can be hit and miss. Make sure you are clear and make sure they check your order before paying. And be prepared for a wait
Standard run of the mill fast food. Not the worst but if you drove past and didn't stop.you wouldn't miss much
Terrible. Chicken was so burned and dry. I’ve been to other Roosters but this brunch was the worst.
I visited this store on the 03/02/2022 and ordered a flayva wrap from the drive through got about 2 bites into it and discovered the chicken was still raw and not cooked properly. I went onto the red rooster website and logged a complaint on the 3rd or 4th of feb today is the 16/2 I still haven’t heard anything back from them at least a refund and or an apology. At the least. I have been sick from it. Unfortunately I could now probably never order chicken again from a restaurant it has totally put me off. A similar thing happened to a family member of mine and they have had long term Health problems from it.
Took the normal nuggets off the menu and now I can't get decent nuggets ️ rip lactose intolerant people
All great and just wanted to add what a lovely, enthusiastic and professional woman serving there today. Smiled and actually handed my things and said have a great day. Unlike other places where they shout a number dump the bag on the counter and turn around.
I asked for 2 sub lunches with drinks and then an extra herb mayo sub and a regular chips. The 2 sub lunches were good BUT the not only forgot the chips, they have me a PLAIN PIECE OF BREAD instead of the sub. Literally just a plain roll. I was looking forward to trying the sub but I guess I won't this time.
Fast service and friendly staff, I am very happy with the speed and efficency and my overall experience here.