Play! Brow & Lash Bar

I have been here about 5 times and each time the service gets worse and worse.

At other salons I used to enjoy getting my brows threaded, and I found it to be a relatively gentle and painless procedure. The first few times I came here, the threading was so painful (the threading was careless and my skin kept getting caught in the thread) that I decided to stop threading and try waxing here instead.

Unfortunately, my waxing experience has been even worse. Each time I go in, they seem surprised I want waxing (despite that being what I have clearly booked in), and usually 2-3 times before and/or during the procedure they ask if they can switch to threading. I find it incredibly disappointing that the staff don't even seem confident enough to wax, given that's what's on their menu.

My experience today was the final straw. After the usual attempts to switch me from waxing to threading, the staff member gave me the worst wax of my life - the wax did not even dry before she peeled it off, the peels were done in such a way that made it way more painful than necessary, and after all that my brows are now noticeably uneven.

After 3 months of lockdown, I was really looking forward to getting my brows done at a salon again. But the experience today was unwelcoming, rushed, painful and my personal preferences were not taken into account at all.

I have given this place more than enough chances, being lulled in by the good reviews, the convenient location and the relatively cheap prices, but I will now definitely not be coming back.

Amazing and sweet staff️. Got my lashes and brow lamination done. It was my first time here and I’m thrilled. Would definitely recommend.

One of the most enjoyable waxing sessions I've ever had. The entire staff was fantastic. I would gladly book with you again.

My experience there has always been good, especially when it comes to the massage after you've had your eyebrows done!

This company has friendly and professional employees. I recently had my eyebrows threaded and my eyelashes tinted by the staff and they were fantastic to work with.

Amazing salon, the staff is amazing, treatments are top-notch. It is always a pleasure to leave there smiling, always happy to see you.

The staff is pleasant, and the service is excellent and I had a positive experience with their services. Customer satisfaction is the key. Excellent value for money

It was one of the most enjoyable and productive experiences I've ever had. Individuals who have a high level of expertise and are well-versed in their field. It's also reasonably priced, and in these days when you're not sure how clean a place is, I can assure you that this is a best place for body waxing.

The best salon, with friendly staff who are always happy to guide. Everything was thoroughly cleaned and sanitized. We strongly advise everyone to visit and have the best experience possible.

Overall, I was pleased with the services I received. I highly recommend Play brow Bar to anyone seeking eyebrows and lashes services.

It was my first visit at Play Brow And Lash bar, but I must say it will not be only one. I was happy about all the services I received, but what was even better was the free and professional tips that i received. Value for money experience.

It was one of the most relaxing and professional experiences I've ever had. Individuals with a high level of expertise who know what they're doing. It's also affordable, and in these times when you don't know how a place's hygiene is, I can assure you that this is a 10/10.

It's a fantastic location for all of my waxing needs. Waxing the brows is one of their best services. Eyebrow threading was the thing I was most afraid of, but it made it so simple and painless. It is one of the best places to go for waxing services of any kind.

Pretty good results after my lash lift. Professional and timely. Friendly staff and nice salon, the chairs are little uncomfortable. Good experience but I think maybe a little over priced.

Lovely brow bar, clean and styled well. Welcome on arrival was good, however I felt my appointment was rushed and the eyebrow tread and tint was quite rough. Perhaps a different staff member next time.

Amazing lash lift and brow tidy. The friendly staff listen to exactly what you want and the service is so professional!

I had my first lash lift here. I was a bit nervous as it was my first time but the ladies were so lovely! I am so in love with my new eyelashes. I was not expecting them to look as amazing as they do. I will definitely be back!

Very lovely brow bar. Im from the Netherlands and I never did my brows somewhere else, so I was a bit scared. But they are great and they constantly ask questions how you want your brows colour/shape. After she was done I asked if she could make a few adjustments and now I am super happy! Its really easy to make an appointment online. I walked in and I could take a seat within 2 min. Thanks girls.

Love this place! They are my go-to for lashes and brows. I love how they keep a record of the shade you like for brow and lash tinting so its always consistent. Great service

Highly Recommend! I've been coming to PBLB for eyelash extensions for the past 2 years and love my results each & every time. The staff are a friendly group of professionals, willing to work with you for your desired results. Aside from the high quality care they take with their clients, PBLB are fantastic at working around any busy work schedules you might have. Can't go past the ladies at Play Brow & Lash Bar for all your beauty needs:)