Phoenix Alternative Body & Soul

Beautiful Customer service, everyones so lovely. Wide array of many different stones, incense, herbs whatever you name it. Definitely already planned my next trip back!

This is my favourite shop. I’ve been going there since 2018/2019? It’s bloomed in so many ways and it’s always got all the things I need for my soul, my altar, my home and life

Such a warm, welcoming, loving and accepting environment is created by this business. I feel at home to browse independently or ask questions to gain knowledge while I'm there.
On one occasion I even enquired to find out if a particular product could be brought in for me to purchase. I am delighted to say that it is now a part of my valued possessions. Thank-you to Jules, Rob and Team Phoenix for who you all are and what you all do.

In a world of new age imposters, Julie absolutely shines as a gifted and genuine healer. Her warmth emulates and welcomes you into her realm. Highly recommended! Xx

They provide excellent customer service, attentive, and the quality of their products is outstanding. If you are into Wicka, you will find a good range of materials to work with. I will come back the next time I stop in Ballarat.

The lady was so lovely and helpful, im new to this stuff and she was incredible to my friends and i.i highly recommend xx

Great product range and atmosphere. Staff always friendly and helpful. A treasure of a store to find in Ballarat.

I can't speak highly enough of the "cast and crew" at Phoenix. Their sound healing once a month is a MUST for anyone wanting to experience a deep relaxation under the meditative sounds of bowls, chimes, drums etc. Be warned though.go once and you'll be hooked!
In their retail shop, I have never experienced anything other than a positive atmosphere and a true willingness to help. It is abundantly clear that it is all about the person rather than the sale.
Thank guys for being there:)

This staff in Phoenix are so knowledgeable, helpful and friendly.
They have a great range of crystals, jewellery and books.highly recommend a visit

I couldn’t recommend highly enough, all of the team at Phoenix are second to none and their services are so beautiful run. We attend sound healing often and are regular visitors and customers in store - always leave feeling warm, welcome and with my cup full!

The ladies in here are wonderful, we’re very patient with me and super helpful.definitely recommend and i will be back

Have had a grim start to 2023 and I have been able to find my way through the dark through this shop. Would not have been able to get to where I am now without the guidance of Jenae she is an amazing tarot reader. The other staff are always amazing, helpful and advised me in what products I can get to shift the emotions and thoughts that I had to work through to get myself back to the drawing board to start all over again. Literally nothing else was helping me except visiting here twice, getting readings and using some crystals, special candles and healing sprays

Absolutely amazing people with an incredible shop and loads of services. Sound Healing, guided meditations, readings and so much more! I highly recommend

My favourite shop of all time
Such good energy, the lady’s who work there are always so nice and always helpful

I love this shop, the staff are so helpful and nice. I went in with no idea of what to get for gifts and the staff helped me find what all of my friends needed. The staff also took my budget into consideration which is always helpful. I definitely recommend

Such a welcoming, helpful and well stocked shop. More of an experience than a shop! And a very pleasant experience it is!

Had the most fantastic experience here. It was great to talk to someone who was so like minded and to see so many classes etc on offer. Was just a shame I couldn't stay for a reading.but I will be back.

Blessings ️

Personally found the shopping experience aesthetically pleasing as it had a clean finish unlike some other shops i had been to. Thats not to mention the quality of products that are there on-top of the amount of variety aswell. The people are all warm friendly and nice which creates a positive environment. Would definitely recommend visiting.

The lovely staff are always friendly and helpful. It’s a good vibe experience and there’s always a little treasure to find! Thanks ladies, I always look forward to spending time with you

I wish I could’ve stayed there no longer, I loved the whole vibe of the shop and the service was great I’m definitely coming back!