PANDORA Fountain Gate

A little wait in the line, but it was absolutely worth it! The staff were so lovely and helpful, once I picked out a stacker ring they let me know I could also get a bracelet for 50% off! I love when staff give me worth while add on sales, she was so helpful with advising me what might be nice! Very happy with my purchases!

I had the pleasure of being served by ruby, in westfield fountain gate pandora.she was so kind and helpful in the jewellery that i was selecting, fast customer service and just a pleasure to be served by! Thank you.

Today we visited to return items that were purchased just a week ago, the store in charge “Shan” was such a rude sales Rep.the moment we mentioned return, her expression on the face was from cold to frown, she needs a good sales induction to be polite to customers and talk with decency.

Abbey was amazing she was so helpful and kind, you could tell she genuinely cared and took the time and effort to help me!

Went in to see if I could get my rings repaired as the bottom half looked like it was losing the plate/coating, turned out they just needed a good clean. The lady who served me was amazing. Thank you you made my day!

Work ethic here needs to improve. Staff make no effort to ‘say hello’ and you end up waiting around until one of them has the decency to ask if you want to buy something. If this is how it’s gonna be than maybe put in some self serve checkouts so we can do the job ourselves.

Staff were super friendly and very accommodating whilst trying to find the perfect bracelet for my 7 yr old. I also showed a picture of some earrings I saw on the website which my mum bought me for my birthday the staff member was able to locate them straight away and also offer an alternative that I may like. I am very happy with the service and cleanliness of the store.

The staff person was lovely to talk with, pleasantly friendly and I knew what I was looking for. All in all it was a great experience.

Went to collect a “click and collect”. After waiting for 40 mins and others ahead of me, I just walked off. What a waste of my time. The-attitude: seems to be to focus on those currently buying and those who have already paid can get stuffed. I want my money back and will go anywhere else!

I love! First time for me to create personalised bracelet Pandora, with the help of Zana, lovely lady that has amazing customer service.
I'm so in love with my Pandora, and it is very addictive when you know what you want.
Very happy with my bracelet & charms, they look fabulous.

I've been coming to this store for years, always the best customer service especially from Chloe she has been me go to person since day one I'd like to think we have become good friends as well, I never leave disappointed with what I have bought 5 stars well deserved.

The first time I went in the store no one acknowledged me and they went on with their business helping clients and packingstuff. So left and went back later to the shop it was a bit empty and was served Straight away

Sensational customer service once again by Emma. Your friendly service and your above and beyond service is fantastic. Well Done. See you on my next visit.

Always the best experience at this store. Staff are super friendly and not pushy which is great

Went to the store today to see about my bracelet that had twisted and stretched. The girls are amazing received new bracelet and they having my charms fixed at no cost to me.

Great service, nothing is any trouble when I asked for or needed help and the staff were very friendly and gave prompt and efficient service. Very happy with my purchase as I only buy Pandora jewellery now for quality, style, variety of jewellery styles and pieces and value for money.

My daughter and I enjoyed our recent experience. The staff was very helpful and friendly to my daughter. Will definitely come back.

Very good customer service, we went 15min before closing and the staff was clam and nice not in a rush to close like other stores

The best jewelry store at fountain gate shopping centre. The staffs service and attitude is very enthusiastic. The promotional activities on Mother's Day are very user-friendly. Full marks

Young lady that served me was so friendly and paitent with me while I made up my mind. Thank you