MICM Real Estate

Helped us in achieving excellent result in a very quick time
Natalia has very good knowledge of local market conditions in Southbank and helped us in achieving excellent result in a very quick time. She provided us with all the relevant information and very realistic price range based on the current market conditions. We are very happy with the outcome and the speed at which this was achieved.

Jen was super responsive, always available and very helpful. She addressed all concerns with great advice showing in-depth knowledge and she made us feel comfortable with going ahead with the purchase. If we ever sell in the area, we would love to have her as our agent.

Excellent property agent
Natalia is a professional agent who is extremely knowledgeable in all aspects associated with successful transaction of properties. Apart from grasping comprehensive marketing information (which I believe takes lots of research and evaluation), Ms. Susanti also has a strong sense on the preference and interest of landlords and potential buyers, down to a subliminal level that is generally difficult to catch. As such, she is capable of offering strategic advice to landlords on how they should present and price their property to match the best interest of both parties. Natalie is a diligent and friendly person, replying enquiries through various communication channels whenever necessary, even after office hours and during weekends. In her messages, there are often kind greetings and interesting information (such as photos and videos of the City). We felt being treated not just as a client, but also as a friend by Natalie and her company.

Alan was my property manager and he was great at his job!
He communicates at every stage at the end of lease, making sure everything is in place:)
MICM fixed any issues with the apartment asap!

Well done MICM and Alan Xi:)

My apartment was sold fast at a reasonable price
I just sold my apartment in Melbourne CBD and had the pleasure to work with Natalia. She was wonderful to work with. She sold my apartment in about a month which was great considering Melbourne is still in lockdown even at the time of this writing.
Her advice and support through closing was invaluable. She was polite, available, friendly, and knowledgeable. I felt lucky to find her as my real estate agent.

An excellent agent!
It is our pleasure to work with Faith. She is very friendly, knowledgeable, competent and professional in her work. She was very helpful and guided us from start to finish. Faith gives very regular feedback and reports after each inspection. She obtained the best price for us in this difficult pandemic year. She is indeed an excellent agent.

I had my property rented through MICM and they have been helpful, professional and shows initiative the entire 4 years I was using them. Will def use them again when I need to rent out my property again. Special mention to Carson that helped us with the exiting process and getting the apartment ready.

Been living here for almost a year and it has been amazing. Both my property managers Tad Tkaczyk and Sara are living proof that angels do exist on earth. They have taken good care of me really well and have sorted things out instantly, always.

I was a tenant of one of their properties, and searched for another apartment through them.

Terrible service, lack of interest, poor response and engagement timing from the people doing the inspections and the girl at reception.

I know everyone’s struggling during COVID times, but they really made what it’s already a stressful situation a more frustrating and difficult one.

We changed our real estate agent to MICM last year and the experience has been very professional.
Our Property Manager Hannah Luc has been very prompt, responsive and always there a call/email away for any queries.

OMG, I have had the Worst experience of my Melbourne life with MICM. The worst. They have been unsupportive of everything. Since day one, we have been facing problems with communicating, getting things replaced in the house to getting lease transferred, everything. The so called "Best" has absolutely given us a bad experience. The property agent has been absolutely unsupportive of any problems regarding the property, every time we would go to her with problem, she has been super rude and said it's not my job to reply to all the mails and has always said rude comments to us. Inspite of paying the rent on time every single month, we faced so many problems. Also when we were finding a new house with MICM, I personally visited their office asked for help, we thought they would help as we have been their tenants for the past, but absolutely no help. Till date I haven't recieved a reply from the Manager "Ben" and the property Manager Frank. Every time I have called them, my call was ignored and have received no response. And the previous property we stayed in MICIM property in 283 Spring Street. All the commercial cleaning was done by the cleaner provided by MICM (Super Expensive) and inspite of that they charges us a huge fine from our bond. Inspite of getting everything done, what a horrible experience. I wouldn't suggest anyone to go ahead with them.

Jen was fantastic in selling our city apartment. She was professional and prompt in organizing cleaning, styling and advertising. Jen was always contactable and kept us fully informed. She went above and beyond all our expectations and we highly recommend her.

I thought finding a new rental would be painful when in lockdown however MICM made it easy and very seamless! They were responsive with all their communication from my enquiry in the property right through to requesting an extra set of keys.
The day I moved in it, it was pouring rain and I had, unfortunately, also found the SLOWEST removal company in Melbourne. They had missed my lift booking and then were going so slow with the lift timeframe deadline minutes away upon arriving at the building. Even by helping them move the things myself, they were going at snails pace.
Lisa, the building manager, came to the rescue, got some speed happening and helped me get into my new home. She was empathetic to my situation, stayed way beyond her finishing time on a Friday evening to make sure the removalists got it done, and she made me feel welcome, showing me the ropes with different aspects of the property! I was so grateful for her and her commitment to getting me in without having to turn me away. Thanks once again Lisa!

Natalia was great to work with
Natalia was great to work with, she constantly kept us informed was easy to talk too, and explained everything in a way that there was no confusion.

Jen has been a pleasure to do business with. Thanks Jen.

Jen was flexible and accommodating to my needs. She was efficient in responding to my calls. She accommodated a virtual tour, as I was unable to view the property in person and if she did not know the answer to my query, she sought the answer and then responded quickly. Jen was very easy to contact and has been a pleasure to do business with.
Thanks Jen.

Jen is professional and thoughtful agent. I brought my first apartment under her help and she also assisted me with other problems after that. Jen is so experienced that she can offer you several solutions to your single question. She is the best and I would like to recommend to all my friends.

Natalia's advice regarding the selling of our apartment was spot on
We were very pleased to have Natalia as our agent. Her professionalism and knowledge of the current market is excellent and her advice regarding the selling of our apartment was spot on. Natalia communicated regularly and kept us informed throughout the sale process, which made everything as stress free for us as possible. We found Natalia very personable and a great listener, she involved us in the sale process and was quick to answer any query we had.

Carson Mair from MICM did a great job looking after us while we tenanted an apartment in the city, thank you!

I can’t say how bad they are, only you have experienced by yourself and you will know. Extra cleaning fee (more than $200) and you don’t know where they can overcharge you. Be prepared to be pitted!

I believe individual reviews provides the most important guide for deciding which real estate agent to use. It became clear very quickly that Jen has outstanding reviews. My experience with her now confirms everything I thought and she managed to exceed my expectations still. Jen knows the inner city apartment market intimately and she knew exactly how to market my apartment. She is excellent at following up and has a work ethic which is hard to match by any standards. Thank you Jen!