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Melrose Airport Parking

Address 390 Melrose Dr, Tullamarine VIC, Australia
Phone +61 3 9335 3155
Hours 04:00-02:00
Website www.melrosep.com
Categories Parking Lot, Airport Shuttle Service, Automobile Storage Facility, Car Wash
Rating 4.1 41 review
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Melrose Airport Parking reviews

41
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Phillip
18 September 2022 1:45

We have used Melrose Parking for many, many years. Tonight we had the best driver yet, it was so quick and efficient. He even loaded our cases into our car. We cannot recommend them enough. We also had an excellent driver take us out to the airport as well. Thank you for your seamless, friendly service.
Elizabeth Mulhern and Margaret Byrne

Carter
13 September 2022 15:04

Very near to airport, got good deal from groupon. Airport shuttle is almost immediately due to close distance. Highly recommended

Jeanette
22 August 2022 12:58

Friendly staff, great rates and prompt drop off and pick up. I arrived back to a sparkling clean car inside and out thanks to their cleaning service. I will definitely be using them again and have no hesitation in recommending them.

Kaisha
11 August 2022 6:15

I've used Melrose Parking a few times now and been really happy with every experience. Good pricing, if flights change it's not a worry, staff are lovely and just want to get you to and from your getaway on time. I will be continuing to use their great service. Thanks team!

Sarah
07 June 2022 16:34

Picked up my car from here after a month away today. Fantastic customer service, super efficient/fast shuttle to and from the airport and all for a great price. Car was waiting for us at reception when we returned! Very happy customer! Thanks so much will 100% use again next time we go overseas

Martyn
05 March 2022 19:44

Bought a Groupon voucher and was not disappointed, the drop of process of the car and transfer to airport was very smooth and friendly. Will use again

Sarah
17 January 2022 12:15

Great customer service! The guy who dropped and picked us up was super friendly and a safe driver too:)

Jenny
22 July 2021 9:58

Just an amazing team. From the female driver we had to the guy behind the desk!

They’re on site before opening hours and ready to go with a smile, good banter and just genuinely good people delivering awesome service!

My now go to parking whenever I’ll be leaving from Tullamarine!

brenda
15 June 2021 8:56

I have used Melrose airport parking to park my car on many occasions for long and short stays. Staff are always friendly and courteous. My car is well looked after and the price is the price is good.

jungsuk
09 March 2021 7:20

Thank you Andrew at Melrose, very professional, responsive and cost for service was very good. Was super happy when I found out it was covered parking. Definitely would recommend!

Paula
24 February 2021 23:31

I recently used Melrose Airport Parking and found the staff were friendly and efficient. They were also very accomodating with the OCD requests regarding how I look after my car. Will definitely park with these guys again. Thank you!

Theresa
25 August 2020 0:27

We have been using Melrose for years. Not anymore. Long waiting times and very impersonal service. They obviously don’t need return customers.

thertynine
14 December 2019 6:02

Left our car here over this weekend - have been using this place for over 10 years with no problems but was greeted or should I say grunted by the reception lady simply with ‘ you’re late’. Thanks for that. Then in return today she was just as rude as I paid. Spoke to me like I am stupid, but news flash lady - I ain’t the one working in a car park facility. Will never be back

David
04 December 2019 6:54

Fantastic! Our flight was severely delayed and didn't get back to Melbourne until 1: 30AM. As I had contacted them, a staff member remained on duty for us to collect our car and get home safely. Fabulous service.

Big
01 December 2019 23:20

Tried a few places.but you can trust these people with your car.others we've tried our car has had damages.scratches etc.

David
06 October 2019 10:59

I fly weekly and have parked at Melrose for 15 years, their service and rates can not be beaten.

Yolo
23 August 2019 9:46

DO NOT LEAVE YOUR CAR HERE. We left our brand new (4 week old) car with Melrose for 2 nights. When we picked it up there was damage to the rear bumper.
Our car now has two, small, semi-circular indentations. They are spaced about the distance of number plate screws. We believe whoever drove our car (we're told it was 'the manager', Andrew) has slowly backed it into another vehicle. Not fast enough to cause damage anywhere except where the other vehicle's number plate screws would have been situated. Our car has a reverse camera, so I'm guessing he wasn't paying attention. (It is also possible that they slowly drove another vehicle into the rear of our parked vehicle.)
We have spoken with them and they deny any wrong doing. They've sent 'proof' in the form of the most blurred video footage I've ever tried to watch. I can't even make out our car in the footage.
These people are dishonest and 'dodgy'. The driver who took us to the airport needs training regarding what is appropriate conversation with clients. His comments were, at best, borderline racist.
We're now left with a brand new car with a damage bill we will have to cover unless our insurance company will hound them.
Be very, very careful about choosing an airport parking service.

ERICA
11 August 2019 3:52

We have been leaving our car with Melrose Parking for years now when travelling and are always happy with the service.
One trip I had to go with another company as it was outside their business hours and the service just didn't compare.

The girl there can be a bit snooty, but all the guys are always lovely.
Personalised, old fashioned service that is so rare these days. I always recommend these guys to anyone travelling. You just give them a quick call with your flight dates and approx times and turn up. They make is so easy and stress free!

anthony
16 June 2019 19:20

These guys were faultless, helping us scramble to get ready for our long haul flight.
I recommended them to a mate and he said same

Michael
04 June 2019 4:08

Put in the extra effort to get us to the airport as soon as possible when we were running late for the flight. Very helpful and considerate.

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