Medical One - Sydenham
| Address | 523 Melton Hwy, Sydenham VIC, Australia | ||||||||||||||
| Phone | +61 3 9390 3311 | ||||||||||||||
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| Website | www.medicalone.com.au/centre/medical-one-sydenham | ||||||||||||||
| Categories | General Practitioner, Dietitian, Obstetrician-Gynecologist, Medical Clinic, Pharmacy | ||||||||||||||
| Rating | 3.4 42 reviews | ||||||||||||||
Nearest branches Medical One - Taylors Lakes — 1 Melton Hwy, Taylors Lakes VIC Medical One - Sunshine — 324 Hampshire Rd, Sunshine VIC Medical One - Moonee Ponds — 14 Pascoe Vale Rd, Moonee Ponds VIC Medical One - QV — 3 23 QV Terrace, 292 Swanston St, Melbourne VIC |
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Similar companies nearby Keilor Medical Clinic — 1/8-12 Copernicus Way, Keilor Downs VIC Dr. Nermana Gradisic — 40 Gourlay Rd, Hillside VIC Parkwood Green Medical Centre — Suite 4 1/5 Kate Way, Hillside VIC Doctors Taylors Lakes (Wyperfeld Medical Clinic) — 1 Wyperfeld Ave, Taylors Lakes VIC |
Medical One - Sydenham reviews
42 The Doctors I have seen are great. The receptionists are not. They are in desperate need of an intensive customer service course. When you stand there, at the front waiting to be served (Served I might add as I am the customer) and they say hello, (the phone rings) and they ALWAYS put their hand up and start talking to the person on the other line!? Phone calls come AFTER. Not at the start or during your engagement with a client. EVER.
And more over, when standing in line and ALL THREE have phones to their ears, they never once acknowledge your presence. Once off the phone, if they so care to do so, they would rather talk with the other receptionist or other staff who just happen to be coming past behind them before even considering your existence.
I come here ONLY because of the doctors. And I guess you'd say; "Well, why else would you come here"?
That's not the point. The point is, it is a customer focused workplace. Not a damned production line.
It is VERY easy to employ manners and a friendly approachable smile and attitude. For some it is hard to maintain it I guess.
But these people must work very hard at being obnoxious as they are quite successful at it.
Very helpful, caring, and always very very friendly in the chemist I would rather pay a bit more for my product and get the great service that they provide then pay a bit less and get crappy service like I have gotten befor.