Marina Medical Centre

For general check ups I see Dr Guirguis, and my wife sees Dr Croce. For skin cancer matters I see Dr Hanna. Couldn't be happier with all of them. Staff are great even under pressure.

Where do I start. Had a really bad experience there back in 2008, when I had really bad dose of the flu, and was talked to as a criminal, was refused a medical certificate, and not given a script for anything, and left humiliated, and wasted my time. I swore I would never go there again. Fast forward 15 years, I had moved back to the area, I was desperate, and thought it could have changed doctors, so to my surprise the doctor who saw me was the same one from 15yrs prior, but older, he said, why are you back, go to your own doctor, and I said I could not get in. He was just the same, dismissive, and refused to provide a script or inspect me, or ask for my symptoms. I was so unwell, and basically pushed me out the door, even though I waited longer than an hour after my appointment. As it turned out, I was admitted to hospital through emergency, as was diagnosed with an asthma attack. Do your job properly, am surprised they are still operating, there is no empathy, or compassion.

Took my mother here to have wounds redressed and check. The doctor grumpily asked why I hadn't taken her to our regular doctor (couldn't get into ours) and then proceeded to ask me to undress my mothers bandages why he served some other patients. Left us waiting in the treatment room for half hour. When he came back he was extremely rude and very rough with my mothers deep open wound to the point she left there shaking and very distraught. I will never ever attend this clinic again.
Disgusting clinic - should be shut down.

I am 25 weeks pregnant and my doctor never referral me to my preferred hospital. Everytime I had a GP appointment I asked and he said his done it. I rang the hospital to check and they never had my information. I followed it up and he then told me his been too 'busy' to write up the referral. I took my history to another clinic and the next day I had an appointment booked in with a midwife.

Absolutely shocking service, doctors there just want to get rid of you as quickly as possible, never bother to fully listen to you in regards to your health problems! Never again!

Never again.the receptionist is rude and the doctor is horrible, he basically was not going to examine my 4 year old grandson until l walked to the chemist to get a RAT done. After l complained he listened to his chest, that was all, l then had to ask him if he could take his temperature. Disgraceful

I had a very poor experience getting my Covid booster administered by Dr. Farag. I sat waiting in the treatment room and he walked towards me with a needle in hand, no introduction nor sit down to discuss prior concerns or enquiries. I asked the doctor to confirm if the vaccine was Pfizer, he nodded his head and did not show me the label. I asked the doctor to confirm the vaccine had not expired and he arrogantly responded, “I’m offended that you have even asked me that”. I was not shown the expiry date nor the brand of vaccine and felt extremely uncomfortable at his lack of communication and people skills. As a patient I have a right to ask these questions. Please teach this doctor to follow the rights of medication administration.

Irene and myself went down to get our covid injection, dr farag was brilliant didn't even felt the needle, the girls at reception are fantastic always there to help you, best clinic

Worst clinic for check up. Reception staff is pretty good an dealing well with the patient. But i can't say the same about the doctors. I had consultation with dr Mikhail but doctor didnt bother to acess me and just prescribed the pain relief and send me home.

This place was absolutely rubbish! The customer service is the worst I had to wait over an hour to see a doctor and that's with an appointment.once I finally got seen by dr Croce and he prescribed me and my daughter a danderous antibiotic that leads to serious life threatening contitions. DO NOT GO DR CROCE! If you go to this place make sure to do ur research

This place is rubbish, the receptionists give the worst possible customer service, making everyone around feel miserable because they hate their jobs and are just so incredibly rude. And to top it all off, the doctors aren’t much better…

This Clinic is a disgrace to all clinics, complete unprofessionalism, my mother who has gone through so much horrible treatment by Dr Mickail alone is shocking he is lucky I don't sue him and Dr Yossry for malpractice as Dr Yossry perscibed me with 3 antibiotics that could have killed me in my sleep and the other idiot Dr Mickael has been nothing but rude and disrespectful to my mother who is suffering from high blood pressure and sore joints, not only do they not listen to their patients they don't even bother to check their prescriptions to see if they have made mistakes, you are very lucky to still be open otherwise I would get this place shut down in a heart beat

First visit here and saw Dr Mikhail as a walk in - was surprised I didn’t have to wait too long.

First question I got from him though - “Why haven’t you gone to see your usual doctor? ”

If I’d been able to be seen by my usual doctor, I’d have gone there (as it was, they couldn’t guarantee me being seen as a walk in).

Next up, questions about why I was there. Diagnosed a soft tissue injury without any actual examination, prescribed Voltaren 50mg and said go back on Monday if no improvement by then.

Bedside manner was completely lacking!

Won’t be going back there in a hurry!

0 stars, Adel Farag, do not go to him, do not trust him, i had been going many years, was put onto new antidepp as mine after so long had not been helping as well as it did. Go to collect script, and Pharmacist told me of all the side effects and concerns and his advise is to not to go on this one due to other medication i am on, he called Adel Farag onsite to be told by him it would be fine. The pharmacist then checked with his own boss who agreed i should not take it, but that he cant argue with the doctor.i was told what the signs would be if something was to go wrong. Luckily he did, i had a very BAD reaction, ended up on suicide watch in a mental health facility ALL DUE TO HIS INCOMPETANCE, he is a doctor? I am disappointed in this and if i saw him on the street id give him my mind, ill never see him again in hat clinic because he is NOT A WORTHY OR COMPETANT DOCTOR.

My son passed away under particularly tragic circumstances and I was suffering depression and Migraines. I went to get a script for some headache tablets which Dr Farag gave me. (it probably took up about 2 minutes of his time) I then said I wanted to discuss an anti depressant as my life was just about not worth living. He told me to book a separate appointment. Only one issue per appointment. I told him it was very hard for me to motivate myself out of bed to make another appointment as my depression was so debilitating. HE SCREAMED AT ME! ONE ISSUE PER APPOINTMENT!
I have never been treated with such cruelty.and from someone who's life mission it is to help people. OR IS IT TO DRUM UP MORE APPOINTMENTS TO MAKE MORE MONEY?
Particularly disgusting as they are taking no care but extorting vulnerable unwell people.

Nearly 2hrs after my appointment time and still waiting.
Walk ins have been seen and gone while I’m still waiting.
Receptionists are rude and not helpful at all.

Absolutely disgraceful service.
Booked an 9: 10am appointment with a doctor who started at 9am… to wait 30mins past it and when I ask how much longer they tell me won’t be too long.
No sorry that is not ok!
I booked that appointment for a reason.
I don’t understand how or why but if your doctors cannot stick to time frames then book less appointments in so they are not “over worked”

Receptionist asked why dnt you go to your other doctor. Nice! Why didn’t I think of that before…

I’ve been going there for 20 years and they are wonderful. Yes it’s always busy, but the staff there thorough and do their job well.

You want a definition of useless this place and their unhappy, useless receptionists are a great example of it. You call to make a booking "sorry all our bookings are full" but we'll take walk ins. Then you walk in "sorry we can't see anymore patients". Useless.