Mama Falafel

Middle Eastern food with decent veggie options coupled with terrible service.

Mama Falafel delivers the typical plates, wraps, and salada with fresh pita bread and well-cooked meats/falafel. Unfortuantly, the amount of meat given is restrictive, though this may be outweighed by the salad bar.

Ordering a plate means you can add a range of dips, salads, and sides to your meat from their open bar. The bad news is you'll be verbally abused for taking a bit more than average or if you try to share a meal (really?). Staff are quite rude to customers and to eachother, yelling and being dismissive. The salad bar is also open to flies, dirt, sneezing, etc to contaminate, which is worrisome.

The falafel they serve here is some of the best around. It's homemade, tasty, and crunchy. The fresh dips and amazingly crisp fries are fantastic on the side. Snacking on these cheap deals in their quiet courtyard out back puts you away from the poor service out front.

Overall, Mama Falafel is good for a quick, inexpensive meal. Just make sure to smile because the staff will not do it for you.

I went there with my family and the food was awesome. Very tasty and nicely presented. I ordered the schnitzel plate and it was yum. I highly recommend - you should check it out!

Found this really average compared to other more authentic options. Salads are plastic & taste like they’re out of a box, wraps made loosely & sloppy - sauce everywhere. Got that average feeling in my stomach after eating. Disappointed.

I ordered a chicken plate and asked for a lafa or pita to go with it I was offered the tops that they cut off to stuff the pita my daughter offered to get me whatever I wanted but I was disgusted with the aditude and promised never to return

High quality food. Delicious, generous and affordable. Get the plate option and you won’t regret it!

Very nice place and great food, with different dinning options, take away and catering and a very lovely staff.

Open late which is a huge bonus! Definitely worth a try! Friendly and cozy atmosphere. The service is fast and you get a small selection of choices with your meal. The overall experience was great. Will definitely frequent more often

A very pleasant and polite you young man made our pita. Good on him! An asset to the restaurant.

Ok, so I'm an official falafel taster and Mama Falafel is the best I've eaten but you have to eat them fresh. I've taken them home and microwaved them the next day and they weren't that nice. You must buy them with hummus dip.

Really friendly service and cozy atmosphere. Falafel was delicious and moist, and there tonnes of vegan/vegetarian options. Will definitely be back again in the near future.

The Falafel Plate or Salad are my go-to’s. You get great value for your money. The salads are always fresh & delicious, the falafels free from all the bad stuff. Staff are friendly. Definitely worth a visit if you’re looking for a healthy meal that will hit the spot!

Not enough space to serve customers.
Messed up my order and messed it up again when they replaced the food, even worse than before. I was in a rush so I just left. It's a shame as usually the food is great.

Pretty disappointed with this place - the salad bar is open for ‘make your own’ falafels and the staff use he same area which seems a bit unhygienic. The falafels are quite small and dry, and, when served in pita, are arranged in a way that you get mouthfuls if salad before getting to the falafel in he bottom. Not great value for money either.too bad as I usually love falafel!

Poor service, left my food in the middle of eating because guy stopped me to refill my plate. Paid $16 for salad and can't refill. Have been there so many times and always done 2nd refills, maybe new staff needs more training

Had a great sabich, but could also order falafel balls on the side with hummus for dipping so I could have sabich and falafel!
The future is now

This is by far my favorite falafel place in Melbourne. Customer service is good and food is really fresh. Their falafels are: 100 % vegan, gluten, diary, yeast, wheat and preservative free and 100 % delicious.what more can you ask for?