Main Street Medical & Skin Centre

When you go to the clinic you expect the "doctor" to at least have a look at your concerns. Unfortunately on my visit Mr Warburton was far from that, he's not knowledgeable and didn't seem to want to help.
I had to inform him of the infection in my foot, I had to suggest the cream needed, the pharmacist helped me find the other required cream and the worst comment of all was "there's nothing wrong with your foot it looks fine" Wow! Can you not see the infection?
Needless to say that will be my first and only visit to this centre.
IF YOU DONT WANT TO HELP PEOPLE FIND SOMETHING ELSE TO DO FOR WORK ITS YOUR JOB!

On Christmas Eve, our son fell sick just as we were hosting Christmas lunch. Desperate to find help, I spent the entire morning calling local doctors, all of whom were fully booked for the day. The receptionist at Main Street Medical (I can't recall her name, unfortunately) was incredibly friendly and helpful. Despite being fully booked as well, they managed to arrange a quick phone consultation with Dr. Lanyon, who turned out to be amazing. Dr. Lanyon promptly organized a prescription and even took the extra step of delivering it to the pharmacy for us. All I had to do was pick up the medicine, and the peace of mind and relief it brought us were indescribable. A heartfelt thank you for the exceptional care and customer service, even during such a busy time.

They don't deserve any stars I ask dr 2 questions went to ask another question he told me I need to make another appointment. I felt like I was a burden & was rushed through.not happy

The ladies at reception are very friendly and helpful. The doctors are very helpful and listen. Very welcoming and helpful.

Dr Langdon is always professional and extremely reassuring, thorough and an overall excellent doctor. The receptionist lady is kind and helpful. Fantastic medical practice.

A highly professional medical practice from Reception staff, through to the nursing team and GP that I saw.

My son has a broken arm that the fracture clinic is happy for the Main Street Medical GP’s to monitor it. He has to have a X-ray every 10 days until it is healed. He has a 1minute 58sec Telehealth phone call to get the ongoing referral and was charge $69.70 for the call. I questioned the charge and was told that it is the practices policy and he would be charge every 10 day or for as long as he is needing referrals. We are a family of 5 that have only use Main Street Medical Centre as our Drs so thought because the GP doesn’t actually need to do anything other than print a form out it would be billed billed. Looks like my family needs a new dr surgery. Very very disappointing with this treatment

The person who was late for his appointment and arrived at what time I booked for went first in. I was waiting outside for turn though I was on time what I booked for.not fair and not going here anymore.

This Medical Practice and Skin Practice both are managed very professionally and with empathy, the team of receptionists, nurses and Doctors, are very caring, knowledgeable and give me extra help and information as is needed.
I attend twice a month for many years, and am grateful to have built such a good relationship at this Practice.
Strongly recommended.

Thankyou for your help and finding out what is wrong they are great team to go there nice docs

Gayle, one of the receptionists, is exceptionally good and very friendly. Dr Warburton and Dr Brice give excellent service. Can’t complain

First time visit The reception staff were so friendly and helpful and my dr was caring and very professional recommend to everyone

A nice calm beautiful surgery. Lovely staff.
My first time here and will definately continue to come. Thankyou.

Excellent medical care. Dr's keep to appointment times. Very happy with the Medical Centre and happy to recommend the Dr's.

Dr Brice is always terrific. Listens, is patient and goes the extra mile to explain things properly.

Have recently swapped to this Practice in the search for a better option than I had before.
This was after a surprise medical event and hospital stay, and I have been pleasantly surprised at just how professional and capable the staff are.
My issue needs regular attention during recovery, and the main practice Nurse (Kristina) is phenomenal.
Kristina's experience and knowledge together with excellent technique, has literally taken weeks off my recovery schedule.
The whole team is welcoming and very capable.
Easy to get to, lots of parking around, and there's a pharmacy right there.edit: Formatting

Always had great dealings in the 6 years I been with them, by far the best medical center in Lilydale and surrounds

Doctor did not check wound - later today maggots were found in wound and we have now been advised by nurse on call to go to emergency at Maroondah.

Had a very positive experience after taking our 2yr old there at short notice. Dr Atappatu was great. Would definitely come back.

Thankful to have a clinic open on weekends in the area. Great experience with very friendly reception staff and Dr Lanyon was great with the kids