Lombard Party & Events Altona

I just wanted to express our gratitude towards the exceptional service offered by Amy at the Altona North store. Very professional, wonderful manner and extremely proficient in a stressful setting with many customers. Thanks! Keep it up!:)

This place just ruined my sons birthday party, the balloons popped and made a huge mess and messed up the whole display not to mention the service was terrible. Thanks a lot Lombass

I recently had a birthday party and arranged my decorations from Lombard Altona, through Karen. She went above and beyond to create the exact colour scheme and garland of balloons I was after. Her enthusiasm, level of care to meet my requirements, her level of attention to detail and customer service overall, was exceptional! The decorations were just what I wanted and they looked amazing. Thank you for all your hard work and care factor, Karen!

I had some helium balloons that needed inflating which were bought overseas. I was getting nowhere at other places as they were poorly designed and had a flaw. Karen not only helped me while she was extremely busy but spoke to my daughter on the phone and reassured her she would do everything she can. She even got a hair straightener and sealed the balloon ends to ensure they could last a bit longer. This was above and beyond customer service and she didn’t charge us for the extra service. I will definitely be going there for all my party needs. Thank you Karen you are a wonderful person

Highly recommend Lombards Altona. Great for Halloween and party things and great costumer service

Really good shop! A big and well organised store, full of nice things for any occasion, lovely and helpful staff.

On shops recommendation bought items but after the fact discovered not suitable for my purpose - needed to return.
They were able to assist me. Great customer service. Staff friendly, polite and very cooperative.

I went there after checking all these great reviews. The staff is not at all helpful, one staff member was very rude and arrogant and turning all our queries into "this will cost you extra" rather than showing us options. They were not at all friendly. The Helium fills were not worth it, it didn't even stay for 5 hours, very poor quality. I would not recommend this place if you are in hurry for a party. I think they managed click and collect well.

Incredibly friendly and helpful. Great customer service from one staff member in particular (didn't get her name) but she was extremely helpful over the phone

Friendly well trained staff awesome stock totally recommend going awesome Halloween stock always in stores to!