Lollipops Carrum Downs

We attended Charlotte's 4th Birthday party. An excellent venue for children to play, with nice coffee. My granddaughter LOVED this safely created fun park. After the birthday we stayed there for two hours. Recommended with confidence. On the 30/10/23 my granddaughter celebrated her birthday party. The staff are excellent - they truly are amazing! They're so helpful they go far & beyond to please. A wonderful time was had by all. Again, I'm recommending Lollipops as the best venue for children's birthday parties.

Staff are amazing and work so hard to keep this place in shape, they go above and beyond to please the customers. Play equipment could use some tlc and some $$$ put into it by owners. But all round a great cheap day out:) we love our weekly visits here!

Is not bad & serves a purpose but has some issues. There were a few noticeable things such as lack of anyone on reception to let people in & out, the high chairs were all dirty (not a clean one in sight, plenty available & not a busy day, makes you think when were they last wiped down). There were a lot of older kids in the toddlers area, which clearly states for children 2 & under. Just seemed to be a lack of overall management & controls/processes in place. I probably wouldn't go back & I would look at other options for outings with the kids.

Great for kids, although extremely busy at times. Unfortunately less fantastic for the adults, long wait times to order food or drinks and even longer wait time to receive your order.

Few issues:
- Staff not allowing an autistic child on the ship with their parent the first round, even though they knew my child was autistic. My poor child was first in line & was hysterical waiting.
- Cold aircon in winter, the whole centre was absolutely freezing.
- Wait times for food absolutely ridiculous.
- Didn't see any clearing of tables or cleaning while we were there.
- Bathroom facilities were dirty, soap dispenser didn't work and lack of toilet paper.

The facility needs an urgent maintenance everywhere, from soap dispensers in the toilets, to better cleaning and hygiene around the play area, very filthy, climbing area has been closed for more than a year now. The food is average (-) a greater variety of choices would be nice. Staff isn’t proactive or efficient serving birthdays. Also fairly pricy for what you get.

When there today to bring my 14 months old daughter to the toddler playground which clearly stated for 2 years old and under but come to my surprise older kids more than 2 years old was jumping around. Feeling not safe for my daughter straight went to the exit.
Spoke to the manager and he managed to clear all the older kids however decided to went home because 1st impression was bad. Asking for refund because of the dispute but was not entertained.

We hired this venue after hours for my sons 5th birthday. It was a great night and the staff were really helpful and accommodating, highly recommend as it was very easy to organise and all the kids/adults had a fantastic time at the party.

The staff is nice but they need to prove their play activities. PLS repair those ball activities.

I visited lollipops with my children today and the service was %100, staff were so busy but food and drinks were brought over in a timely fashion and was amazing. I’ll definitely be back. A+

Great for younger kids, a little quieter than some other places and the music isn't insanely booming noisy. Wonderful staff, great prices. My daughter and I go weekly.

Great place for kids in Carrum Downs. Priced well. CARRY YOUR OWN SOCKS. Pirate ship is cool and a climbing wall for kids over 5 (few dollars more). Host parties, food can be organized here. Personally loved the air powered cannons that shoot sponge balls.

$16 for a plate of lettuce with a few processed shreds of chicken. It was horrible: food and coffee took forever and the place was being run by kids not much older than the ones I bought to play. It was chaos and they had no idea how to handle it. No ride operating and cold coffee.

Took my boys here today (16/01/23), and even though the girls were understaffed and busy I just want to say they both did an amazing job looking after everyone. The business owner should be very proud of their efforts and customer service shown today.
We live in nsw but visit family nearby and love to come to lollipops!

Great place for kids and families. Reasonable prices and offers for parties. Staff are very corporative during the party they serve our cakes to our guests and sang HBD with us. Thanks for the overwhelming service and sustainable quality.

One of the better and more orderly play centres from my experience. Spacious, clean and friendly staff. Good balance of activities for all ages. Due to size doesn't feel overcroweded, even during school holidays.

Got here at 10am today. The baby area was so filthy! Left over food, dirt everywhere, lots of diamonds all over the floor (choking hazards) a few socks inside the climbing part.
Couple of floor mats don't fit together well and has a 2/3 cm gap which held lots of old food, dirt, leaves.

Staff came over with cleaning equipment once they seen me taking photos. Did not apologize for the mess.

This was my first time attending and I wasn't impressed it took over an hour for our food, if we didn't go and ask where it was we wouldn't have got it. Got told they lost our order yet we got our coffees that were ordered at the same time. They need a separate kitchen to do the food for the parties they have so that their other paying customers don't have to wait forever for drinks and food.

My youngest 3y9 had a ball. My 8yo also enjoyed it but was disappointed she couldn't rock climb.

Very disappointing. Waited over an hour for our food as apparently my order "went missing ". Yet on tgat particular order i got a coffee which i received.