OCEANIABIZ.COM

Lockfast Fencing

Address 2/31 Laser Dr, Rowville VIC, Australia
Phone +61 3 9764 0888
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-16:00
Website lockfastfencing.com
Categories Fence Contractor
Rating 3.8 31 review
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Lockfast Fencing reviews

31
Sort by: date highest rated lowest rated most helpful
Moushumi
11 November 2023 16:54

Amazing work by Serdz and Henry! Very impressed. They did an absolutely perfect job, great communication as well. Thank you.

Rachel
07 November 2023 6:08

We are thrilled with our fence and gates. The process has been so smooth from start to finish. It wasn't a straight forward job, with the obstacles an old house throws up. Judy was fantastic - so responsive to my back and forth of questions and helpful spending the time to get our design right for the house. Daniel and Serdz were brilliant - committed to getting a great outcome, customer focussed and very hard working. Tania in the office was very good to deal with too. Thank you Lockfast team for a great experience

Megan
20 January 2023 12:49

Thanks to Ali for understanding our design brief and ensuring an appropriate solution was found. Simple, clean, minimal, streamlined. Ali made all the difference in achieving a positive outcome, we appreciate his attention to detail and commitment to excellence.

Susan
03 August 2022 13:34

Communication never happened. Clients have to stay on top of things and pester them each and every day. I do think that the old adage "Buyers Beware" applies here

Robyn
25 December 2021 19:14

I have been extremely disappointed in Matt and this company. I have had to call on average every 6 months because the electric gates have moved and so didnt work correctly. Each time I called it took at least 3 calls/mssages before a response.
It is now 3 years on and Matt did come out and apologise at my last call, and said the gates were made of too heavy materials and they don't make these anymore.however it sems that this is my problem and no replacement or solution from their side! So disappointing when I gave the business to what I thought was a family company who valued customer service

GrampZz
30 October 2021 7:47

Overall a good experience, great thing to see is an owner of the company coming out to site when there are several issues happening, Matt rectified them and we were happy.
The workers lack communication a lot and must of canceled meet ups on site about 7 times all up over the months of measuring, quoting and installing everything, this is a bad look to clients and needs to be a lot better in future that is why only 4 stars this time.

Sema
01 December 2020 20:41

Had 16 m steel picket fence with 5.5 m automated gate installed around parking area. As it was not a straightforward job, I obtained 6 quotes. Lockfast stood out from the beginning. It was great being able to discuss all aspects with Saul (also a product designer). Both quote and installments came out favorable. Quentin, the installer worked quietly, efficiently and tidily. They also didn't kick up a fuss about having to alter the size of my gate later on. Most of all I've appreciated dealing with professionals rather than corner cutting "she'll be right" tradies. I've been happy with both the process and the outcome.

Jeremy
05 November 2020 21:07

Great they made our double slat gate, installed it on an uneven ground. Its just a perfect finish to complete the look of the front of our house.

jeff
20 October 2020 19:36

From go to wo this firm was fantastic could not recommended them more highly. Dan was exceptional through the whole experience. 10 out of 10 from me.

Sema
14 December 2019 5:01

Had 16 m steel picket fence with 5.5 m automated gate installed around parking area. As it was not a straightforward job, I obtained 6 quotes. Lockfast stood out from the beginning. It was great being able to discuss all aspects with Saul (also a product designer). Both quote and installments came out favorable. Quentin, the installer worked quietly, efficiently and tidily. They also didn't kick up a fuss about having to alter the size of my gate later on. Most of all I've appreciated dealing with professionals rather than corner cutting "she'll be right" tradies. I've been happy with both the process and the outcome.

Darshan
01 November 2019 13:52

Just got them to do my slat fence with remote controlled sliding gate and it works like a dream. Very professional and knowledgeable team. Highly recommended!

john
05 August 2019 18:47

Had repairs and one fence panel replaced. The repair person not familiar with this type of remote controlled sliding gates {he claimed } did a very I think, below standard installation. He was single handed and could not have completed the job without my assistance [he requested my help ] The bottom toothed rack which fits over the driving wheels is not fitted in the correct position. I live opposite a park which has a pedestrian entrance immediately across the road from my block. People often comment regarding the fence and gates, in the past I have been happy to pass on your firm's details -But that is in the past

Scott
24 March 2019 11:01

The team from Lockfast Fencing did a fantastic job installing our glass pool fence. From the initial call-out to completing the fence the communication was very good. Highly recommend them.

Sue
19 January 2019 1:25

I had a challenging fencing job that required a professional company's expertise.
After much ringing around, I was surprised that many company's I contacted wouldn't even come to the Toorak property to quote. I certainly wasn't going with any of them!
Lockfast Fencing was the ONLY company that I contacted that actually came onsite to measure & discuss the scope of works.
The fence was installed a few months later - it looks & works great. Lockfast Fencing have promptly attended the few tweaking issues we've had since the initial installation & I have all the confidence that I'll get the support I require moving forward as/if needed.
Thank you to everyone in the team at Lockfast Fencing for looking after us, it's truly much appreciated.

Glen
20 September 2018 8:16

I've been impressed with the company that had to do the job within a narrow time slot whilst we did factory extensions. I've never had any problems contacting the company if need be and any problems were resolved quickly and efficiently. If anyone is looking for someone to install a chainlink fence then I can personally recommend Lockfast Fencing. Very happy with the job. Thanks lockfast I'll be passing your details to anyone who is thinking of who to contact for a top job.

Teagan
07 September 2018 4:04

Lockfast got back to me almost immediately to organise to come around and measure up for a quote. I found the whole experience with them to be smooth sailing which is very rare with tradesmen these days. They were the dearest out of all of my quotes though I felt the most comfortable going with them due to Matt’s professionalism and efficiency with everything. I had a tight deadline though Matt ensured that they would get it done. The end result is exactly what we wanted, on time and the quality is high end. I will definitely be using Lockfast again.

Adrian
01 August 2018 2:45

Extremely bad managed company, took 7 months to build my front fence, with issues all the time, e.g forgot fill concrete in pillars, once signed the contract, then the sale guy won't answer calls, won't call back, never gave plans, and rude, not recommend.

S Plunks
08 May 2018 17:31

I am very happy with the whole experience with this company. I research well and found this company who do everything. From quoting to manufacture and installation. Always dealing with one company protects the consumer. I’d recommend them without hesitation

Gabrial
13 February 2018 5:51

Thanks Pete for selling me on choosing Lockfast and to the rest of the Team at Lockfast for building it. I'm really happy with how my minny corry fence turned out. I asked for it to look like one you did for a friend and you did. Patient and Friendly People and Excellent Value.

Lesley
05 February 2018 2:53

We placed an order with Lockfast over the phone for fencing and gates for our new property we bought which is 3 hours away and couldn't be happier! Everything fits perfectly, the quality is second to none. Would highly recommend! Thanks Peter Casper for your patience & help. Lesley & Brian Noble

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