OCEANIABIZ.COM

Lightning Broadband

Address 2-6 Glenferrie Rd, Malvern VIC, Australia
Phone +61 1800 477 333
Hours
Monday08:00-20:00
Tuesday08:00-20:00
Wednesday08:00-20:00
Thursday08:00-20:00
Friday08:00-20:00
Saturday09:00-17:00
Sunday09:00-17:00
Website www.lightningbroadband.com.au
Categories Internet Service Provider
Rating 4.8 77 reviews
Similar companies nearby
Yes Optus Prahran — Pran Central Shopping Centre, G1/325 Chapel St, Prahran VIC
Yes Optus Elsternwick — 380 Glen Huntly Rd, Elsternwick VIC
More Telecom Pty Ltd — 6/132-136 Albert Rd, South Melbourne VIC
Yes Optus — 133 Glenferrie Rd, Armadale VIC

Lightning Broadband reviews

77
Sort by: date highest rated lowest rated most helpful
imre
26 March 2019 4:30

I appreciate the professional manner in which the technician, Carlos helped us out. I also got a call ahead before he arrived. Excellent service. Many thanks.

Tracey
22 March 2019 0:47

Am thrilled to finally have great internet service for the same price as my terrible old ADSL service. Lightning got me up and running quickly with quick and efficient installation also. I would recommend them!

Brenton
13 March 2019 18:41

Fast, reliable internet speeds! Super friendly customer service, who are very easy and clear to understand. This ISP is for everyone!

Pat
02 March 2019 19:16

Very fast service - enquired about a connection and it was immediately set up with no hassle, with reliable connection and good speeds

michael
20 February 2019 2:06

Fastest internet on the market
In conjunction with a company that actually knows how to operate correctly

Christopher
19 February 2019 14:32

We had a few hiccups at the beginning. However we are beyond happy with our connection. Far better than the NBN could provide.
Thanks Lightning Team!

Kelvin
17 February 2019 1:41

Best customer service experience around! All staff extremely friendly, helpful, knowledgeable and most importantly local. Lena was able to connect our internet service within two days! Highly recommended!

Mike
03 February 2019 3:08

I've been on Lightning Broadband for a month now. Set up was literally instant and easy. Speeds are amazing for both upload and download and I'm able to stream 4k seamlessly so very happy. Also had a small issue that cropped up that was dealt with instantly and without stress through their help desk so I couldn't be happier.

eva
31 January 2019 22:24

Internet speed and connection is really poor compared to other service providers and better service is expected as they are quite expensive. Very frequent outages (on weekends especially) and not happy with it.

Christopher
31 January 2019 19:43

It has been clean sailing so far without any hitches. Their support team was also quite helpful (this was over New Years as well) in solving an issue with the initial connection (a problem on the apartment builders end).

Ashley
27 December 2018 21:37

Joined lightning broadband today.

The whole experience took me 22 minutes from start to end.

Called up, collected the modem from next door and was live in 22 minutes.

Exceptional customer service! Thanks Guys.

Tom
19 December 2018 17:24

Fast, efficient customer journey, ending with an even faster internet connection. Great company to work with. 10/10 would recommend

Conor
15 December 2018 3:07

Fantastic service and super fast. It was so easy to get set up and I could use my own hardware. 10/10

Arduino
11 December 2018 1:16

I have just had Lightning broadband installed. The whole process went really well without any issues. The site survey, installation and going live with the internet took about 2 weeks. This is so much better than the old ADSL2+ from iinet (NBN will not be in Prahran for at least 2 more years) and seems faster than the NBN plans. I'm very pleased so far.

Jay
18 November 2018 17:29

Amazing service, great price, and most importantly; rock solid stable connection with as advertised speeds up AND down.

Rahim
02 October 2018 4:28

Boris the van with politeness and experienced, what a champion. Delightful guy, really easy company to work with. Don’t try to find short cuts which might be paining in the future. Internet speed is amazing, and I have never had a better connection experience. Well done guys, really appreciate your fast and efficient work keep it up!

Tara
29 September 2018 1:11

Great experience with Lightning Broadband, very helpful customer service (not that we had to use it many times) and very rarely had internet issues! Great company, fast speeds and good prices. Thanks:)

Add review