OCEANIABIZ.COM

Leather Jacket Shop

Address 4 Drakes Pl, Wollert VIC, Australia
Phone +61 2 5700 4304
Website www.leatherjacketshop.com.au
Categories Leather Goods Store, Australian Goods Store, Leather Coats Store, Leather Goods Manufacturer
Rating 4.4 31 review
Similar companies nearby
Koala Wears — Tara Bvd, Officer VIC
ECCO DFO Melbourne — Shop TB95/20 Convention Centre Pl, South Wharf VIC
Gucci — Chadstone Shopping Centre, Shop G051/1341 Dandenong Rd, Chadstone VIC
Longchamp Melbourne — Ground Floor/115 Collins St, Melbourne VIC

Leather Jacket Shop reviews

31
Sort by: date highest rated lowest rated most helpful
Warren
30 July 2023 18:21

Hands down the Leather Jacket Store you could ever find. The customer service is second to none. Your satisfaction comes first and the jackets are timeless classics with a modern look. I have bought 4 jackets from them and they never disappoint. Designer labels are over rated. LJS are the leather experts and you pay for what you get and more. Highly recommend.
Thank you
Warren

Paul
17 May 2022 10:28

Sculpt took 3 months to send my item. No reply for 2 months. When i reviewed their poor quality jacket they bribed me with a %50 refund to change my review to 5 star. I have screen shots of all these conversations

David
14 March 2022 22:25

I purchased the distressed leather waxed jacket. The colour is a little lighter compared to photos, but it's a great quality jacket.

Fantastic customer service (particularly from David). He was very helpful with my questions and arranged for the sleeves to be shortened. The jacket fits like a glove and is comfortable to wear.

Karl
05 March 2022 9:28

It can be tricky to buy a leather jacket online - there are plenty of dodgy websites that look very slick. I had amazing customer service (thanks David!). Though the first jacket I bought didn't fit, David helped organise another one which did. He not only emailed me back promptly and helpfully but even called me up to discuss one issue I had. Awesome service and a great jacket!

Shifty
06 September 2021 9:49

After quite a while of searching for a men's slim fit leather coat in local shops and markets, I came across this store online. In all honesty, I was avoiding online stores as I've had issues with them in the past with false advertising and on one occasion, a custom jacket that was nowhere near as ordered.

The closest coat to my liking at a nearby store would have set me back around $700, according to the couple that ran the business. I figured I'd give Leather Jacket Shop a go, as they claimed they could stitch any jacket you like if you send in a photo and the required measurements. I was skeptical, but for $300 less. I thought I'd try.

I sent in a photo of a style I liked along with my measurements that I got a professional to take just to be safe. The customer service team were in constant contact with me every step of the way, which was very reassuring. I eventually got a DHL tracking number SMS'd to me with an estimated arrival date of 12/07/2021 - this was about 2 weeks or so after placing the order. Custom orders come from Pakistan, but free worldwide shipping is offered. The package came in today (07/07/2021). Bear in mind that a DHL shipment like this in Australia would have been at least an extra $40 - $60.

Here's the part of the review you're after: the quality is actually far better than I expected. I'm being completely honest by saying that this coat looks and feels more like $700 worth than the "high quality" coat that I tried on locally. They stitched it exactly as I asked and it fits perfectly. I asked for a more durable coat with thicker leather, not glossy or too black with more of a matte look and slim fit. I also wanted it to be 95cm in length - slightly longer than the coat I tried on here. They delivered and delivered exceptionally well.
It has a nice weight to it, it's a great slim fit when buttoned up and not too loose when worn open. It's thick and the inner lining is so damn smooth and comfortable and doesn't feel cheap at all. 2 outer pockets and 2 inner pockets - was only expecting 1 inner pocket. A very awesome looking coat.

It looks a little crinkled in the photos, but that's normal as I only pulled it out of the packaging today. It will smooth out and look much better once it's worn in.

So I'd like to say thank you to the incredible stitching department and thank you to the incredible customer service department - your business needs more recognition and I'm certain I will be ordering future custom leather coats/jackets from you! I'm sure I have friends that would do so as well!

Be well and stay safe,
Maher

Charlie
11 June 2021 8:49

I had an excellent experience with this company. I cannot fault them. When l contacted them they were extremely polite and courteous. I got my leather jacket in the time frame they quoted which was 2 weeks. It arrived and the quality was better than l anticipated.great fit, finish and quality. Well done guys. Keep up the great work. Just a tip.order one size bigger than usual.

Naduah
18 April 2021 1:14

So happy with the jacket I bought. Fits perfectly and is really good quality and well made. Would have no hesitation in buying another jacket from them in the future.

Kevin
20 March 2021 7:08

Bought a cafe style jacket XL. Arrived within 3 weeks. Was a bit tight so I contacted the LJS and they were happy to exchange. Tip for all I Think is to go a size bigger.

Eldaeryn
14 March 2021 21:44

Would rate 4.5, had a mix up with my order where the wrong jacket was sent out - however the owner was very accommodating and his customer service was great! Prompt, quick replies and clear communication. I was able to get the right jacket, as well as a better size for myself too. Would highly recommend this shop, and would buy in the future again! Just hope no more mishaps and less room for error:) but it worked out better for me anyway! Great quality jacket too btw, very comfortable!

L Brownrigg
01 March 2021 12:26

Perfect. Strongly recommend following their size guide when ordering. Superfast turnaround and delivery.

Nick
05 December 2020 14:38

A really good jacket and delivered VERY quickly to my quite remote location! I'm very happy with the whole experience and I recommend The Leather Jacket Shop!

Lincoln
25 November 2020 13:25

Awesome service, had to get my motorbike jacket custom made, there was a small hiccup but they were fantastic and addressed it straight away.will MOST DEFINITELY use again.

Phillip
31 October 2020 8:35

I have just received my Nanga Parbat Brown A2 Flight Jacket. To say that I am impressed would be an understatement, I wanted to customize the jacket and my request was easily accommodated, over several emails we were able to determine the right size for me the result was a perfectly fitted jacket. The quality of the leather is exceptional. I have purchased leather jackets 'off the rack' before, and never had a jacket of the quality of this one.
In today's cutthroat business market where customer service is not valued The Leather Jacket Shop goes against that trend.
So if you are looking for a well made leather jacket where the customer service is excellent nothing is too much trouble for them, and the product is excellent, I would recommend that you cannot go past The Leather Jacket Shop.
Excellent service, excellent product.

Trevor
08 October 2020 17:17

I have just received a great leather duffle bag. Great quality, very competitive price and contact from the leather jacket shop has been attentive and caring. Highly recommended.

Martin
12 September 2020 10:20

Can't fault them. I had my doubts but they came through with flying colours. Thought I'd be waiting weeks for the delivery but no, it arrived in just over a week. The jacket was just as I'd hoped for, great quality leather and well made. Thank you very much!

Marcelle
10 August 2020 10:26

I bought a jacket for a special occasion and they sent me a wrong one. I wouldn’t have time to exchange, so I just contact them and they game $50 back. 2 and a half months later, the jacket has a hole inside. I got in contact again and they can do nothing. Very upsetting that in first place wasn’t even what I was expecting and now, the hole? Honestly, it's not a good quality. Anyway, the customer service is ok, the replayed every time, even though when they can do not about the situation. That is what upsets me the most.

Gary
21 July 2020 13:06

Great quality at a good price. More than happy with the look and feel and will gladly recommend. Have told my friends they need look no further for an excellent product.

Austin
13 July 2020 2:37

I would strongly recommend The Leather Jacket Shop for your next Jacket purchase. Great customer service and they are happy, and quick to discuss with you any questions you have about sizing. Thank You team.

Joy
11 July 2020 8:47

My husband bought a bike leather jacket for me from Leather Jacket Shop. The leather jacket was made of soft leather and it's very stylish. I am so happy about it. I have browsed their shop online, the travel bags look amazing. Will definitely be the returned customer again.

Nick
06 July 2020 11:53

Great pricing with quick delivery with follow up service, overall fantastic experience would definitely recommend.

Add review