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Kloud9 Petspa

Address Level 1/75 Palmerston Cres, South Melbourne VIC, Australia
Phone +61 423 069 067
Hours
Tuesday09:30-17:30
Wednesday09:30-17:30
Thursday09:30-17:30
Friday09:30-17:30
Saturday09:30-17:30
Website kloud9pet.com.au
Categories Pet Groomer, Cat boarding service, Dog Cafe, Dog Day Care Center, Pet Store
Rating 4.4 50 reviews
Nearest branches
Kloud9pet — 139A Gardenvale Rd, Gardenvale VIC
Similar companies nearby
Petbarn Richmond — 609 Church St, Richmond VIC
Pawsome Place (Dog Grooming) — 332 Malvern Rd, Prahran VIC
Happy Chappy Pooch — 201 Rouse St, Port Melbourne VIC
PETstock South Melbourne — 211 Ferrars St, South Melbourne VIC

Kloud9 Petspa reviews

50
Sort by: date highest rated lowest rated most helpful
Daniel
07 December 2023 21:56

Would highly recommend bringing your pooch here. The staff are incredibly friendly.
My dog can be a difficult groom but they handled him like pros. He looked and smelled amazing afterwards.

S M
02 December 2023 15:45

Kloud9 have done such a lovely job on my little Digger. He is very fussy with his paws and nervous about strangers but they must have a magic touch because they said he was no trouble at all- a first for Digger! They even removed the hard to handle fee which I had voluntarily added when booking online. I will let the before and after photos speak for themselves!

Katie
01 October 2023 3:47

Very happy. Booked Online. They were ready for Frankie. The main thing is Frankie was happy with her nail clip & bottom trim. Well priced too.

nichola
24 August 2023 4:17

Kloud9 have impressed us greatly with their patience and perseverance when grooming our cheeky scissor-shy Cocker Spaniel. Hair cut time is his least favourite thing ever, but with their alacrity and resourcefulness they are able to achieve what at times feels like an impossible feat! Thank you for helping us while we work towards his training and make it less traumatic for all involved!

Dana
30 July 2023 6:14

Love this place, great service! Take my cat regularly and he always seems happy. Helped me out for a grooming emergency the other day same day too: D thanks Kloud9 Pet Spa!

Rebecca
24 July 2023 18:05

SUCH a great groomer (dog / mini labrodoodle)! Especially Ben - really went above and beyond to touch up a few pieces. Such a lovely studio and my girl comes out looking super smart. Really reasonably priced and super quick too! 1hr and a half max:) thank you!

Kris
13 June 2023 11:34

Came here to bring my 2 dogs for a wash (long haired dachshunds). I cannot comment on grooming as I only opted for wash and dry. The service and result was great. Dogs were clean, dry, soft and smelling great. Kind staff, and they were on-time too with their service. Thank you.

Monica
22 April 2023 17:37

We are so happy to find this place! The groomers are really kind and soft with the pets, the result is excellent and detailed. The place is organized by areas and you can see everything through the windows if you like. It is good that they don’t use medicines to calm the dogs while working. Highly recommended! It is the first time that our puppy doesn’t have his eyes red after grooming and is active and happy! Thank you so much we will come back here for sure!

Belinda
17 April 2023 9:14

They did a great job clipping my nervous older cat. He had matted fur and the staff were very skilled in making sure his cut was even. He was calm when we collected him too. The staff seem like genuine animal lovers and were very gentle.

sascha
16 February 2023 18:01

Very expensive and they didn’t didn’t wash or blow dry. He looked virtually the same coming out as going in.

Rayguard
27 January 2023 14:53

Best pet grooming services in melbourne! Very understanding. Highly recommended:) they are very flexible to tend to your pet needs!

Aaron
26 January 2023 11:47

I asked for my dogs coat to be cut short, where I was told that couldn't be done due to sun protection.he has had it cut a lot shorter from the same place last year. His coat has been cut maybe 2mm which is nothing. The fading is very uneven and he has long hairs and short hairs mixed in random spots now. His nails we're not trimmed (which it says they will do during the grooming). For a nearly 2 hour service at $145+ it was not worth the time or price.

Ann
13 January 2023 22:18

The team was so friendly and welcomed me with a wide smile. Then, they cared for my two cats, groomed and brushed their teeth with noticeable care. I couldn't be happier with their service and prices ️

Sel
05 January 2023 21:53

If I could give 100 stars i would.
My cat looks amazing.
She’s so clean
her fur is so silky, shiny and so soft.
She smells so beautiful.
Can’t thank the staff here enough.
I will definitely will be back & will be sending everyone I know who has a cat or dog.

Alex
04 January 2023 8:25

My little pup loves this place and leaves here every time looking and smelling amazing. The staff are kind and love seeing my pup which makes it feel even better leaving him for his appointments

simon
04 January 2023 1:11

Sadly disappointed but maybe I was expecting to much for a first time puppy. Good service at an expensive price. I have had to re-cut some of the work to even it out so my puppy could look better.

Liza
09 December 2022 7:17

I only have one other place to compare my dog’s grooming experience to, but putting the grooms side by side, this is the place I prefer over the other groomer. Reasons include, my cavoodles come out looking a bit more cute and the styling of the head and tail is more in line with what looks good on my babies and it grows out nicely. The cons are a bit pricey, they just had a price increase recently, which they do every year. These grooms cost more than my my husband’s salon haircuts on Chapel street! To me that’s is just ridiculous that we would pay more money for a pet groom than a human haircut all because groomers are in short supply and they can charge those outrageous prices. I’ll also add that the clipper body trims are totally even. It looks like they run the clipper once and not multiple times to get it even. Covid fur babies are a blessing, but times are rough when the demand is high for good groomers.

Nela
26 November 2022 6:15

The best service. Irene is so kind and welcoming. My dog looks amazing every time after we visit.

Margaret
29 July 2022 9:53

This is the best groomers on the planet. All the staff are amazing.best customer service. Thank you all so much for your hard work and dedication to our dogs and cats.

Ying-jung
24 July 2022 17:07

It's my cat's first spa, he was scared but they were so nice and gentle to him, definitely will come here again.

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