Kennedy Crown Melbourne

This watch store hands down is the most helpful and friendliest staffs in the world. My contact there, Oscar, is so great in looking after me from the moment I knew him for the first time. He always remembers what I’m after and has given me a chance to purchase some of the most sought after watches in the universe. Hats off as well to Larry and Jason who always treat me nice whenever Oscar wasn’t around. They even remember my name. Well done to the Kennedy management team. Always a pressure dealing business with you guys!

Very well looked after by David's team at Rolex Crown Kennedy. Service is very professional and the team is lovely. Pop in and Tony or David will help you out for your special piece!

My sincerest appreciation and gratitude to Aiai Chen at IWC Kennedy Crown Melbourne for all of her professionalism and making my recent purchase of my first IWC very memorable.

The level of care and attention shown by Aiai is exceptional, I had previously viewed this piece many months earlier and Aiai was extremely helpful and patient with my deliberation over this piece.

Thanks to Aiai I will certainly ensure that all future pieces are bought here, and If you value being treated with respect and a high level of customer service I would highly recommend talking to Aiai at Kennedy Crown about any time pieces you are interested in.

Walked into Kennedy’s at Crown around November 2020 to collect my Santos de Cartier for myself and my wife as our anniversary gift and getting over this 2020 nightmare. I know I maybe wrote this review a bit late. But still enjoying my watch till now and so I wanted to pop a review of the purchase. Simply said, it was perfect experience and from start to the end I was well looked after by AiAi with professionalism and wealth of knowledge on what could be a daunting exercise. If your ever looking for a watch, either for yourself or a gift, I highly recommend Kennedy’s at crown and if AiAi is there, find her and she will help you find that new bling.

There are many best restaurants here. Also, many brand name outlets. Also, The good bakery and cake shops.

I've been buying a few products from them, such a nice experience. Jason knows a lot of his job, very reliable and excellent customer care. I will definitely go back again thousand of times. Buying from Kennedy its not just buying a timepiece; it's an amazing purchase experience they offer. They are such a model company to follow.

I have had a 20+ year relationship with Kennedy and the only reason is, they are polite, honest, knowledgable and above all friendly.

Khanh who I most recently acquired a timepiece from deserves 5 stars as does the whole team.

Many thanks to Khanh in helping me source an amazing timepiece even during these times of unpredictability and uncertainty.

He processed my request with ongoing patience and continued to update me with great knowledge of the particular timepiece, allowing me to fully understand and get to know the piece I was purchasing in a much detailed level.

It was a pleasant surprise, thanks again Khanh and Kennedy for the wonderful experience

Fantastic experience at Kennedy, particularly with the two staff members I had interactions with - Josh and Oscar. They were both very friendly and helpful in our interactions.

I ended up making a purchase with Josh, who was very knowledge and honest with his opinion when exploring potential options. He was very professional throughout and made the whole experience a great one. Cannot recommend him highly enough!

I will definitely be a repeat customer and referr friends and family to Kennedy in the future!

Could not be any happier with the outstanding service from Mr Larry Li.
Very friendly & quite a gentleman. Thank you again for your time sir.
An absolute pleasure conversing!

First time customer of Kennedy Jewellers at Crown, and bought my 60th Birthday Cartier watch there.

My initial service was impeccable from Missy and others, and follow up service from Dee was outstanding.

Thanks you for this most pleasurable experience, and I will be back!

Will also recommend to my family & friends, which is always a good measure of product & service.

What a wonderful experience from the team, right from initial contact through to purchase, and personal follow up. Oscar's product knowledge, and particularly his customer service, was impeccable.

We purchased the Tudor Black Bay without hesitation, mentioning that it was a Birthday gift for myself. Oscar followed up with an email (on my actual Birthday) wishing me a happy Birthday, a wonderful unexpected, and greatly appreciated, personal touch. Could not recommend more highly, I will 100% be back for my next timepiece!

Great service - particularly from Oscar, who is one of the friendliest and most professional staff I have come across in the watch industry. Planning to be a regular customer here.