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JB Hi-Fi

Address Westfield Southland Shopping Centre, Store 1140, Ground Level 1239, Store 1140/1239 Nepean Hwy, Cheltenham VIC, Australia
Phone +61 3 9262 5300
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-21:00
Friday09:00-21:00
Saturday09:00-17:00
Sunday10:00-17:00
Website www.jbhifi.com.au/pages/southland
Categories Electronics Store, Camera Store, Car Stereo Store, Cell Phone Store, Computer Store
Rating 3.1 45 reviews
Nearest branches
JB Hi-Fi Brighton HOME Superstore — 455-467 Nepean Hwy, Brighton East VIC
JB Hi-Fi Springvale — Springvale Homemaker Centre, Store 29, Level 1/917 Princes Hwy, Springvale VIC
JB Hi-Fi — Chadstone Shopping Centre M011, Lower Level M011, 1341 Dandenong Rd, Chadstone VIC
JB Hi-Fi Holmesglen — 3b/695 Warrigal Rd, Chadstone VIC
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KG Electronic — 49/51 Sunmore Cl, Heatherton VIC

JB Hi-Fi reviews

45
Sort by: date highest rated lowest rated most helpful
Kally
08 April 2021 4:54

Always busy and feels a bit cramped; however that is fairly standard for a JB Hi-Fi. Otherwise it's a good store, just like any other.

Caroline
26 March 2021 12:12

Had exactly what I wanted by the registers, a phone /computer screen cleaner. I did n`t even know you could get them. Bought my computer from them previously, really helpful, knowledgeable staff.

Megan
22 January 2021 16:18

Amazing pre-Christmas discounts right now! Store is open for instore shopping, fully stocked and very easy to navigate. I found gift inspiration at every corner!

Paul
20 January 2021 16:42

Don't bother if you want any service. Staff much more interested in chatting with each other than offering any assistance. Not the casual attitude of no hassle. They will ignore you even if you go and stand next to them. I ended up buying on line from a different retailer. Won't be going back there in a hurry.

Mat
15 June 2019 14:45

Good store but the aisles are too narrow. Especially in the gaming dept. Can't get around people browsing and sometimes get blocked in the aisles

Marcus
26 May 2019 19:40

This place is as good as most other JB HI FI but they are extremely overstocked. It was a hectic battle getting around the people and the products in the middle of the walk ways of the store. The Isles are also way too narrow.

Megan
25 May 2019 4:31

The click and collects are unreal. I ordered, paid and revived notification that the game was ready within 5 minutes. Thanks guys.

Trissa
15 May 2019 10:16

Great for pretty much all your entertainment and communication needs. Have preferred JB over all.the other big name tech stores for a long time now.

Zohaib
10 May 2019 22:52

A very good store at Southland shopping mall to purchase your hi fi electronic items.
Tv
Laptops etc
In the best price. A must visit.
I bought this attached LED TV from this store and much cheaper as compared to other stores

Benedict
30 April 2019 12:38

It's a decent size, but suffers from the same problem that many other stores have where the staff (if you can find one) think that a knowledge of technology is a substitute for a smile and a little personality. Has a great range of Windows laptops, TVs and Bluetooth speakers (!) but the size of all other departments are quite limited.

Kim
24 April 2019 0:28

Treated with the most disgusting behaviour from not only team members but the store manager also. Having been in customer service for a long time, I am genuinely shocked with how I was treated at this store. Will never go back to this store again which is a shame because this store had been a huge part of my schooling years and afterwards when I worked in the centre.

Rachel
23 April 2019 17:56

Helpful and intelligent staff. Just hard to find one sometimes! They are able to advise and answer all my tech questions quickly in a polite and friendly way.

Damian
20 April 2019 18:14

If you've been in one JB shop you've seen them all.large arrays of electronic devices.mobs of big price tags.stuff is always on sale.staff have their own little set areas.easy place to shop

Rebecca
17 April 2019 22:53

Hard to get staff to help. Only interested if they're going to get a sale, not hugely impressed. Prefer other stores.

Jeremy
10 April 2019 13:48

Really good when it comes to getting Blu-Ray's at reasonable prices. Bought a computer from here no hassles about purchasing antivirus and extra stuff which I really don't find beneficial.

Jay
03 April 2019 3:05

Great variety of technology products. Signage and advertisements within the store is very juxtaposing and may be confusing. Very claustrophobic however the environment is clean. Staff service is good but needs to be more proactive in helping customers.

Michelle
31 March 2019 10:40

Friendly customer service. Have everything you need electronically and products are reasonably cheap for the budget conscious families. They also have new releases of movies that left the cinema's and new releases on music too.

Forespy
30 March 2019 9:10

Pretty small, it has what you need but if you want any larger selection of products, i'd recommend the one on Nepean hwy

Darren
29 March 2019 0:49

Overpriced most of the time. Trying to find competent technical assistance is a waste of time. They do have a good line of stock though if you don't mind paying the few extra dollars. Nearly $1000 difference for the aame tv in a Good guys catalogue. They wouldn't budge on the price

Peter
08 March 2019 19:00

It's not obvious what their returns policy is. It appears to be stuck in the last millennium. Staff said if it looks okay they may take it back. That's too much of a risk. Floor walking is still a slow hunt. Imagine coded shelves and an app. It will happen, but JB hasn't even imagine it. Good enough retailer of you don't want leading edge.

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