Best Internet Service Provider Victoria: reviews, page 6

For a telephone company they seem awfully reticent about answering their phones. Some of us simply want a quick chat and the robot advisors are worse...

Whilst they couldn't help me change my plan over, they did fix my phone without charge meaning I didn't need a new phone!

As far as mobile phone shops go, this is likely the best i've been to. Was lucky enough to get served by the manager (Jess I think) and she made the...

Absolutely hopeless waste of time plus cash payment has now gone missing? Not saying they stole it much!

An arrogant and moronic manager who left me feeling very angry. He called to tell me my new handset had arrived and then I drove 40 mins in rush hour...

I'll suggest people don't take any connections from this store. This guys deceived me.took a new connection on my name and used for themselves and I'm...

I went in on a Saturday morning to follow up on a landline issue for my 86 year old mum. I spoke to Sean and asked if they can look into any...

Like another user said, you ask for one plan and they secretly put you on another. Appalling service.

Team was so helpful. Really helped me out to find the best phone. Ross the store manager was very helpful after i had the worst experience in the past...

The worst of the worst, no one there cares about service, they spend more time joking around with each other than helping anyone waiting in the store...

Worst customer service ever. Bought a Wireless home BB and Had to go to the store 4 times because of their mistake.

Terrible rip of merchants.brought a brand new zte blitz was faulty when i got it home took it back and they refused to replace it or repair...

I have worst experience with the store guys.i ordered a iPhone 14 pro max on nov12th before ordering they promise me the phone will arrive in 5 to 6 business...

Arrogant, rude, sexist and mean spirited. This shop and its people first swindled my mother who is a woman of age and not very tech savy. Then lied to us multiple...

51 minutes on hold I had time to drive to the actual store on hold and staff were standing around doing FA!

Stella was incredibly helpful and knowledgeable, she legit saved my life. My old phone got lost with my sim card and she helped put me on a phone...

Used to be really good in here! Today I wanted to ask the price of wifi routers. Not difficult you'd think but the guy who said he could help me...

Been there so many times and always queue Also they couldn't help their system was down 2 staff only on weekend not fair at all They nees at least 4...

There are hidden charges in the terms & conditions for their mobile plans. Worst network provider yet

Poor service and inexperienced staff. Wasted 7 days and still did not achieve anything.don't waste your time.