Best Internet Service Provider Victoria: reviews, page 4

Very helpful staff and knowledgeable product range, was happy to go above and beyond to assist my business to find the right hosting and internet...

Optus, what can you say about a phone company that overcharges & lets you on hold for half an hour to India?

Those guys have the worst costumer service ever. I was overseas and my mum went there to buy a phone easy to use because she is in her 80's, they gave...

Serve by Emily with issue on my plan and 4G wireless. Very professional and helpful in solving my account and issue. Good work, 5 stars! Happy customer...

Absolutely appalling service. I was misinformed about fees by staff member Jamie, and when I returned to the store he denied ever having seen me before...

After an initially terrible customer service experience trying to move my account to my new address, I received quick supply of a NBN router, then...

Nicholas was very helpful and was happy to do everything he was able to do before referring us to a service technician. The problem seems to be fixed...

A very dodgy 'company'. I bought a renewal subscription for my ZAAPTV HD509. The streaming of the device was terrible and I could not watch any...

Great service from one of the female employees there. Had a serious issue with my phone. She literally touched it and it worked again. I spent 5 hours...

Floptus. Staff are not helpful regarding the Optus data breach. Can’t even be trusted to keep personal information safe.

So, they shut down my elderly parents phone line with no notice, bills paid up to date, my parents have now lost their fone number forever, can't reconnect.disgraceful...

Great but they should really answer there phone when a customer needs some information.rang three times threw out the day and no one answers.

Gave daughter a new ph few months ago and was put in my address and i do not live in Sunbury. Don't workers there check id.s that her address is sunbury...

Called in today with some phone issues, staff member who helped us was absolutely amazing. Thank you so much for help. Greatly appreciated

Disgusting. After being disconnected through no fault of our own (other than informing Telstra of an address change about a month ago). I attended the...

The service that they provide is normal like everyone else, nothing special in that but the Customer Service that they provide you is really really...

Bad service.can't reach anyone during office hours as well.

I strongly commend the employees at the Optus store in the Pakenham Market Place, I couldn't have had a better experience. I was serve by Sarah who...

The staff were genuinely friendly and helpful.optus' customer service needs ALOT of work but its stores like these that will keep the company...

Tiffany and Johnathon went above and beyond to help me with a very tricky accounts issue, thanks again guys much appreciated.