Immerge Group

Immerge replaced our roof top gas HWS quickly and efficiently. The plumber arrived at the time agreed with Kelly who was very competent and easy to deal with.

Very happy with Immerge Group. Communication from Kellie in sales was first class. The tradespeople were great. And thanks for getting this job done for us before the Christmas holidays 2013 /14 (as you said you would, and at short notice). Our third purchase and install from this company. Very, very good.

We are extremely impressed with the outstanding support provided. The response has been immediate, communication has been seamless, and the entire process has been handled with remarkable smoothness. The team has exceeded our expectations, making the workload feel light, and ensuring that the work is executed with precision and clarity. Truly exceptional service!

A special mention to Kellie Sprie and her team.

In addition to the exceptional support, we want to express our gratitude for the truly outstanding work. We faced considerable challenges during the Porter Davis build liquidation, and Immerge Group demonstrated exceptional kindness and assistance in sorting out the issues and aiding us in completing the build. Their professionalism and dedication have been invaluable throughout the process. We are immensely thankful for their unwavering support during challenging times.

A double thumbs up to Immerge Group and team. Always recommend and go to people.

12 o’clock Rang with a problem with no hot water by 2.45 had the new hot water system installed Great service highly recommend

Great service. Techs are experienced & know their stuff front to back. Easy to deal with. Excellent team to work with. Our domestic hot water system working great & no trouble.

Unbelievable service. Needed hot water unit replaced and Steve was there in 40 minutes and had the job done in no time. Steve was very friendly and efficient.

Most impressed by the professional and thorough manner in which my water heater was installed.
I could not be any happier with the experience and unconditionally recommend them to all

Thanks to Kellie and the team for making the process quick & simple. Called mid morning, installed that afternoon. Can you also please pass my thanks on to Chris & Steve who come out to complete the job. Very professional and also completed job to very high standard.

Never thought a company like this existed!
I had the Rinnai B26 infinity installed.

From onset to completion the communication was fluid. I was never kept in the dark about pricing. No call out free or additional hidden fees. Kellie was upfront with the cost from the get go and she updated me ever step of the way, she is such a good person to deal with. I also received a call from her after the work was done about how my new hot water system was performing.
One of the best company to deal with.
This company is aces in my book.

Rinnai you done it again and this time pairing up with the best company.

Immerge Group you beauty!

I dealt with Kellie and she very efficiently arranged for someone to come and fit my Rennai B26 in a couple of hours. Both plumbers who attended were professional and did a great job. I would highly recommend them.

Had immerse group out to install a new hot water system! Came out same day service very rare! Very professional very friendly staff and all no mess no fuss very well priced!
Will use again if need be highly recommend this company to anyone!
10 out of 10

Just had an government audit on my heat pump installation - auditor was very impressed with the work of Julian and Dan-stating it was excellent. This system leaves my previous gas hot water system for dead! Thanks

They were very professional and prompt.
All done within an hour and a half. Can't get any faster than that can you?
Good job!

We have been managing with our 14 year old Rinnai instant hot water unit that occasionally developed a fault in the last 10 months or so. In the evening on Thursday preceding the Anzac Day long weekend it became apparent that the unit needed replacement.

I submitted a request for an online quote from a plumbing group straight away, and as there was no response from them until Friday 10: 30am, I decided to make phone inquiries. The first call that I made wasn't encouraging as they couldn't quote over the phone without seeing the existing unit.

My second call was to Immerge Group and I couldn't be any more happier that I made that call.
Kellie, having listened to the details I provided about our existing unit, not only gave their quote straight away but also managed to arrange with one of their installation teams to carry out the work on that afternoon. They arrived within four hours of my phone call to carry out the work. The two young men were very polite and did a very professional job. I have no hesitation in recommend them and Immerge Group.

If your looking for a Rinnai hot water system, give the Immerge Group a call.
Not only is the customer service excellent, but the plumbers are outstanding too.
The crew installed the unit professionally and they made sure to clean up after themselves. Don't delay. Give them a call. You won't be disappointed.

After having trouble getting good and reliable information on problematic rinnai 26 infinity hot water system. Contacted Imerge group for a quote on new system. Kellie was great in giving great price and direction, and then installation was organised the next day. Steve installed system with a professional and happy demeanour The whole experience with a professional and helpful group of people was very pleasing in this fast paced society of today.
Would recommend any day anytime.

Very happy with the service provided by Immerge Group, especially their promptness and eagerness to please at every stage.

Kellie was so helpful, she went above and beyond to help us out, we made our purchase over the phone, was so easy and helpful. Would highly recommend immerge group

Great service, really quick and easy response, new hot water service installed same day as first call out

Immerge Group have completed numerous plumbing installations and services for me over the years and they have always been fantastic to deal with. They are courteous, punctual, professional and have a fantastic attention to detail. I can not recommend them highly enough!